Assistant Guest Services Manager jobs in Hout Bay

A leading hospitality brand in Cape Town seeks an Assistant Food & Beverage Manager to oversee food and beverage operations, ensuring high levels of customer satisfaction. Candidates are expected to have a mix of education and experience in the food and beverage sector. Responsibilities include managing staff, handling guest interactions, and ensuring compliance with company standards. This...

A leading cruise company is seeking an Assistant Purser for supporting guest services aboard their ships. Key responsibilities include supervising Guest Services Officers and ensuring exceptional service delivery. Suitable candidates will have a graduation in hotel management or relevant experience, with a strong command of English and preferably cruise ship experience. This role offers...

Required Qualifications & Skills - Diploma or Degree in Hospitality Management or related field - Minimum 23 years experience in a 5-star hotel or luxury hospitality environment - Strong guest relations and customer service background - Excellent communication and interpersonal skills - Professional appearance and polished demeanor - High emotional intelligence and problem-solving ability -...

This role is ideally suited to an experienced individual with a passion for guest services and experiences, while also having strong organisation and communication skills. Core Criteria: - 3-5 years of similar experience at a luxury hospitality establishment - Need to be proficient using social media platforms - Proven experience in planning and executing events - Ability to comfortable manage...

Duties: Act as the primary point of contact for guests, providing a welcoming environment, handling inquiries and ensuring special requests are met. Oversee daily operations, like room assignments, checking inventory, coordinating and managing Promptly and professionally resolve guest issues to ensure satisfaction and maintain positive reviews. Manage booking systems, process payments, monitor...

A wonderful opportunity to work in our 5 star Guest House as Assistant Manager for the season, with option to extend at the end of the season. We are looking for a highly motivated, results driven individual with experience running all aspects of a small Guest House (9 rooms). Duties include:Increasing turnover Guest liason Booking Guest Tours/Restaurants Ensuring high housekeeping...

A leading hospitality group in Cape Town seeks a Guest Relations Manager to ensure exceptional customer experiences at the Front Desk and Concierge. Responsibilities include team management, guest complaints resolution, monitoring standards, and budget management. Candidates must have 7+ years in hospitality, including 3 years in management. A Hotel School Diploma and skills in MS Office are...

Guest Services Manager(7883) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible...

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

A luxury hotel in Cape Town is seeking a Night Auditor responsible for managing financial records and assisting guests throughout their stay. You will perform bookkeeping tasks, check guests in and out, handle guest requests, and follow up on nightly operations. To succeed, previous experience in hospitality and strong attention to detail are essential. This role offers the opportunity to work in...

A luxury hospitality company in Cape Town is looking for an Executive Sous Chef to assist in running the kitchen operations of The Silo Hotel. The ideal candidate will have a culinary diploma and at least 10 years of experience, including 2 years in senior management. Responsibilities include ensuring guest satisfaction, supervising kitchen staff, and managing food preparation standards. A valid...

A dynamic business services organization in Cape Town is seeking a part-time Receptionist to manage the front desk and create a warm professional atmosphere. The ideal candidate will have a minimum of three years of front-line reception experience and a strong customer service background. Responsibilities include handling calls, coordinating boardrooms, and assisting tenants with queries. Must be...

Overview Accor is a pioneer in responsible hospitality with a global footprint across 110 countries, 5,600 hotels, 10,000 restaurants and lifestyle destinations. We emphasize a caring environment where you can grow and explore career opportunities within the hotel or broader hospitality industry. Job Description Scope of Position Guest Service Operator are responsible for handling all...

A hospitality company in Cape Town is seeking a Receptionist to deliver a warm and professional welcome to guests. This role entails managing check-in and check-out procedures, addressing guest inquiries, and ensuring a seamless experience throughout their stay. The ideal candidate will possess exceptional communication skills, a service-oriented attitude, and previous front desk experience. A...

Overview Nox is the leading property area specialist in Camps Bay and Clifton, with dedicated divisions for sales, holiday rentals, and long-term rentals. Founded in 2003, we bring decades of experience. We offer a personalised and professional service, ensuring guests satisfaction and excellence in property management. Mission for the Role : To ensure the smooth, disciplined, and efficient...

A leading hotel chain in Cape Town is seeking a Waitron to provide high-standard service and manage the dining experience for guests. Responsibilities include taking orders, ensuring cleanliness in the dining area, and maintaining food hygiene standards. Candidates should have a minimum of Matric and previous experience in the hotel industry. The position requires strong customer service skills...

Luxury Estate & Hotel in Constantia, Cape Town is seeking a proactive and detail-oriented Guest Experience Manager. In this key leadership role, you will be the face of the hotel,responsible for overseeing every aspect of the guest journey from check-in to check-out. You will lead the guest services team to ensure each guest enjoys a seamless, memorable experience. Duties: Lead and inspire the...

Guest Experience Expert (At Your Service Agent) - Protea Hotel Fire & Ice! by Marriott Cape Town Cape Town, South Africa Job Description POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide...

A leading cruise line is seeking a Jr Waiter to join their vibrant team. You will be responsible for providing exceptional guest service, maintaining a clean appearance, and assisting in food and beverage service. Ideal candidates should have restaurant experience, knowledge of food menus, and strong communication skills in English. This position offers a competitive salary, private...

A leading hotel chain in Cape Town seeks a Front Desk Agent to enhance guest experiences. The ideal candidate will manage check-ins, assist guests with requests, and ensure payments are processed accurately. You should have excellent communication skills and a background in customer service. Experience in hospitality and supervisory roles are preferred. Join us to contribute to an inclusive,...