Assistant Guest Relations Manager jobs in Bellville

Job Purpose The Guest Relations Manager is responsible for the monitoring, team management and delivery of a welcoming customer experience at the Front Desk / Concierge, Porte Cochere and across the hotel operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience...

The successful incumbent will be responsible for, but not limited to;- Provides services that are above and beyond for customer satisfaction and retention.- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.- Intervenes in any guest/employee situation as needed to insure the integrity of the...

A prestigious luxury hotel in Cape Town is seeking an experienced Guest Relations Manager to lead the guest experience function within a fast-paced, high-volume hotel environment. This is a highly visible, operational role requiring strong leadership presence on the floor, hands-on guest engagement, and regular Duty Manager shifts. This position is suited to a hospitality professional with...

Position: Guest Relations Officer Location: Cape Town, South Africa Hotel Category: Four-Star Hotel A well-established four-star hotel in Cape Town is seeking a professional, personable, and service-driven Guest Relations Officer to join its Front Office team. The successful candidate will be at the forefront of the guest experience, acting as a key ambassador of the hotel and ensuring that...

A 4* Hotel seeks to employ a Guest Relations Officer, The guest relations officer is at the forefront of customer service. They are one of the first hotel staff members to greet guests as they arrive. They provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel...

SCOPE AND GENERAL PURPOSE: The guest relations officer is at the forefront of customer service. They are one of the first hotel staff members to greet guests as they arrive. They provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel until they leave as well as...

DUTIES AND RESPONSIBILITIES Safety and Security · Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. · Complete appropriate safety training and certifications to perform work tasks. · Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). · Identify and correct unsafe...

Duties: Guest Communication & Experience Management:

Post Number 1131 Faculty/Department University of the Western Cape -> Rectorate -> International Relations Type of Position Permanent - Full Time Length of Contract Period Location Main Campus - Bellville, WC ZA (Primary) Closing Date 25/1/2026 Role Clarification & Key Performance Areas The University of the Western Cape is a research-intensive, learning and teaching African...

Title of Position Coordinator: International Relations Post Number 1131 Faculty/Department University of the Western Cape -> Rectorate -> International Relations Type of Position Permanent - Full Time Length of Contract Period Location Main Campus - Bellville, WC ZA (Primary) Closing Date 25/1/2026 Role Clarification & Key Performance Areas The University of the Western Cape is a...

Guest Relations Officer - (Permanent Part-Time) Hospitality is all about the individual. And we, at the Radisson Hotel Group, take pride in our unique Yes I Can! Service culture: our Company wide philosophy that ensures that every individual guest is treated with the best positive service attitude at every point of contact. The manager, the waiter, the receptionist, the porterevery Radisson...

Additional InformationJob Number25096756Job CategoryRooms & Guest Services OperationsLocationAC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Process all guest check-ins, verifying guest identity, form of payment,...

Welcome and introduce Delaire Graff Lodges and Spa to guests;Check-in and check-out guests;Pass all relevant guest information on to various departments as required;Assist guests with bookings, tours and transfers, build and create guests’ itineraries;Ensuring that all guest information and rates are correct;Guests’ liaison to all outside guests and assist Indochine restaurant when needed;Update...

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

Beach House Property Company is a bespoke property management and holiday rental service, specialising in short-let properties along Cape Town's Western Seaboard. We provide a complete start-to-finish solution tailored to each investor's needs, ensuring both owners and guests enjoy a seamless satisfied experience. We've got an open position here in Blouberg, Western Province, Cape Town, South...

About Home Suite HotelsWe’re a boutique hotel brand with comfy king-size beds, ocean views, rooftop pools, and the occasional wagging tail at reception. You’ll find us in prime spots across Joburg and Cape Town, offering guests that sweet spot between laid-back comfort and top-tier service. It’s luxe without the fuss. The RoleAs our Front of House Host, you’re not just welcoming guests—you’re...

ASSISTANT MANAGER – POSITION AVAILABLE We have a position available for an Assistant Manager at our 10-room Guesthouse located in Bellville, Northern Suburbs of Cape Town. Requirements (non-negotiable): - Single adult with no dependants - Must reside on the premises - Sober habits - Good health - Fluent in Afrikaans and English - Basic computer skills - Willing to work shifts,...

The Role: We are seeking a dedicated and experienced Guest House Receptionist / Assistant Supervisor to join our team at Plattekloof Lodge. As the first point of contact for our guests, you will play a vital role in ensuring a warm welcome, efficient check-in/out processes, and exceptional guest service throughout their stay. This position requires someone with a strong focus on hospitality,...

Additional InformationJob Number25159144Job CategoryRooms & Guest Services OperationsLocationAC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth check-in and...

Duties: Guest Communication & Experience Management: