A leading smart mobility SaaS company is seeking an Application Technical Support Officer in Cape Town. This role entails providing 1st and 2nd line support for large-scale web applications, ensuring timely resolutions, and communicating effectively with clients. Ideal candidates will have at least 2 years of experience in supporting software applications, familiarity with Linux and SQL, and the...
A leading technology solutions provider is hiring a 2nd Line IT Operations Engineer to deliver high-quality remote support. This role involves resolving technical issues, troubleshooting complex problems, and providing exceptional service to clients in the education and business sectors. Candidates should have over 3 years of experience in IT support and strong skills in systems like Windows...
A technology solutions provider in Cape Town is looking for a seasoned IT Support Specialist. The ideal candidate will provide 2nd and 3rd line support for a variety of technical issues across platforms. A minimum of 5 years experience in desktop support and relevant qualifications such as A+ or MCSE are essential. This role involves troubleshooting hardware and software issues, configuring...
A leading technology provider in Roodepoort is seeking a skilled NOC Support 2nd Line Engineer. This role focuses on delivering high-level technical support and excellent client service. Responsibilities include troubleshooting network issues, collaborating with teams, and ensuring client satisfaction. The ideal candidate has a degree in Computer Science or IT and at least 3 years of relevant...
Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40k-R60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...
About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. About the Role As a 2nd Line Engineer on the 24x7 Service Desk, you will be the technical support backbone...
2nd Line Engineer (24/7) – Bluecube Technology Solutions (Ekco) Location: Cape Town, South Africa Employment type: Full‑time Seniority level: Mid‑Senior level As a 2nd Line Engineer on the 24×7 Service Desk, you will be the technical support backbone of our Service Desk team. Working from our Cape Town offices and reporting to the 24x7 Manager, you will own and drive complex issues through to...
Company and Job Description: A leading banking organisation is seeking a Transactional Banking Application Support Analyst (2nd Line) to support critical transactional banking platforms, with a strong focus on Host‑to‑Host (H2H) channels. This role offers exposure to core transactional systems, enterprise clients, and cross‑functional technology teams, while providing the opportunity to deepen...
Qualifications, Experience and Skills Required: - Matric \ Grade 12 (Compulsory) - MTCNA - CCNA - N+ qualification and 3+ years experience - Valid drivers license and own vehicle - Basic Linux command line skills - Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN - Equipment knowledge (know your way around),...
Have you been working for a minimum of two years in an IT support role within a business and are looking for your next challenge? Do you have a passion for problem solving and enjoy troubleshooting? Have you studied ICT at school, college or university and you are keen to continue your career progression within the IT industry. Well, if this is you, we have the perfect opportunity. We are...
- Customer Support (Voice, Networks, and Security) - Operations - Management External - Suppliers - Resellers - Customers Job Summary Main purpose of position: As a 2 nd Line Cloud Support Engineer, you will be working within our existing, highly skilled, innovative, and driven Cloud Support team, allowing you to be a Cloud Ambassador for all our cloud products. You will be working with all...
Our client is a leading UK-based technology solutions provider specialising in comprehensive digital transformation, IT support, software development, cyber security, connectivity, and ICT services for schools and construction projects. With more than two decades of industry experience, they serve a diverse client base including businesses, schools, charities, and construction firms across the...
Job category: Helpdesk and Technical Support Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes Introduction This is a NOC Support 2nd Line Engineer with strong Client Support Coordination. You will play a key role in providing efficient 2nd line technical support, ensuring high-quality client service, and smooth network operations and timely issue...
A dynamic technology services company is seeking a Remote Support Engineer 2nd Line to provide high-quality support to a diverse international client base. The ideal candidate will have over 3 years of experience in IT support, along with strong troubleshooting and customer service skills. This remote position offers a salary range of R40k-R60k, fostering a people-first culture and an innovative...
Overview Provide 2nd and 3rd line support for hardware, software, network, and system issues. Troubleshoot complex technical problems across Windows, Mac, and mobile platforms. Install, configure, and maintain IT equipment and software applications. Monitor and support servers and networks. Assist with network configuration, Active Directory, Exchange, and VPN setups. Escalate unresolved issues....
A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...
Leading Client in the Technology Industry requires a Senior Server Support Engineer to provide 2nd line support within the server management, end user computing layer and support layer. Responsibilities - Assist with escalations from 1st line support engineers - Provide 2nd line data centre support at the server infrastructure level - Escalate to 3rd line timeously to maintain SLA commitments,...
Overview 1st/2nd Line IT Support Engineer (Remote Cape Town Based) IT Support R18,000/month Full-time, Permanent About Our Client Our client is a UK-based Managed Service Provider with over 14 years of consistent growth, now expanding internationally. They are passionate about delivering outstanding IT services to SMEs across professional services, fintech, and hospitality sectors. With a...
A leading technology firm in Cape Town is seeking a Senior Server Support Engineer to provide essential 2nd line support within their server management and infrastructure. The ideal candidate will have a strong background in data center support, at least 5 years of experience, and relevant IT certifications. This role requires excellent communication skills and a proactive approach to incident...
A technology services provider is seeking a remote 1st/2nd Line IT Support Engineer based in Cape Town. The ideal candidate should have at least 2 years of experience in IT support, fluent English, and a strong understanding of troubleshooting hardware. Responsibilities include managing support tickets and providing friendly assistance to clients. This role offers a monthly salary of R18,000 and...