1st line support jobs in Stellenbosch

1st Line Engineer – Service Desk (Cape Town – Onsite) This role is suited to someone who is a cut above the typical 1st Line Engineer, with a strong customer focus, solid technical foundations, and a desire to learn and grow. You will be responsible for receiving customer calls, tickets, and alerts, investigating issues, applying common workarounds and fixes, and ensuring customers are kept...

Role Overview: The primary focus is to provide 1st and 2nd line IT technical support in a client facing environment in order to achieve high levels of customer satisfaction. Key Responsibilities: · Logging Incidents/Requests. · Provide desk-side support as assigned from the Service Desk. · Provide Tech Lounge Support, including but not limited to, Computer set-ups, Computer hardware repairs,...

Job Title: CUSTOMER SUPPORT AGENTABOUT BLOCKS ONLINEBlocks Online is a UK Based IT company that provides a comprehensive and fully integrated suite of web-based software - “Software as a Service” (SaaS) to Property Management companies and Managing Agents.The company is growing its market share and expanding the breadth of services that it is offering. It is because of this growth that the...

We are a Stellenbosch-based online retail business looking for reliable, local staff to join our team as Ecommerce Support & Order Dispatch Assistants. This is an entry-level, shift-based role suited to individuals who are organised, dependable, and comfortable working flexible hours. The role involves basic customer communication, preparing orders, and coordinating handover to delivery drivers...

Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. Unifi is looking for a detail-oriented and experienced QA & Support...

Job Title First Response Technician LOCATION: Stellenbosch / Cape Town (Hybrid) About Cyberlogic Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud solutions, and...

Duties/Pligte The incumbent will be responsible for ensuring a high standard of service for the following functions:- Scheduling online and in-person consultations with prospective and current students about, inter alia, progression pathways for further studies, etc., and /or referring them to the appropriate services elsewhere on campus, as required.Providing a specialist Credential Evaluation...

This is an on-site field contract role for an Information Technology Support Technician. Technician will be responsible to assist with multiple sites in and around Stellenbosch. The Support Technician will be responsible for providing technical support, troubleshooting desktop computers, supporting printers, and repairing computers. The role requires daily interaction with end-users and resolving...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

Ready to make a difference and launch your professional journey? Apply now for MMC's 2026 Graduate Programme and unlock a world of growth, learning, and maningful impact in the industry. Join our dynamic Graduate Programme and gain invaluable experience in Risk and Insurance Services. This is an excellent opportunity to be a part of a global team that values your potential. Duration: 18 months...

Company: Description: Ready to make a difference and launch your professional journey? Apply now for MMC's 2026 Graduate Programme and unlock a world of growth, learning, and maningful impact in the industry. Join our dynamic Graduate Programme and gain invaluable experience in Risk and Insurance Services. This is an excellent opportunity to be a part of a global team that values your...

Responsibilities: - Assist the 1st and 2nd Cooks in preparing high-quality meals for passengers and crew members on board the cruise ship: - Follow recipes and portion control guidelines to ensure consistency and quality of food - Maintain a clean and organized work station, following all sanitation and safety procedures - Help with inventory management and food ordering to ensure adequate...

Key Duties and Responsibilities: - Deliver on Service standards as per established Service Model for the function - Ensure adherence to processes and address/raise issues that need attention - Work proactively with other business functions and stakeholders - Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes -...

Our client in credit and payments industry, has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner by ensuring efficient operation, optimisation, and continuous enhancement of all credit and collections system functions. This role will act as a critical liaison between business and technology teams, ensuring that system...

Our client, in the Payments and Credit industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to their internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...

The Educators prime responsibility is for delivering high-impact, practical live and online education and training on the company's brands to therapists, beauty consultants, distributors, salon teams and consumers. The role focuses on improving product knowledge, treatment execution, and retail sell-through, while supporting sales initiatives and maintaining consistent brand standards across...

Technical Support Agent (Entry-Level) – GoMetro Bridge Durbanville, Cape Town Role Overview GoMetro is looking for an Entry-Level Technical Support Agent to join our Durbanville office and support our Bridge platform — a leading telematics aggregation and fleet execution system used by logistics and transport operators. This role is ideal for someone at the start of their technical...

Purpose of the Job The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. Job Objectives - Providing excellent customer service experience to all Shoprite...

Our client, in the Payments and Lending industry, has an opening for a Decision Support Analyst. The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders. Qualification & Experience: - Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline. - 3+ years in an analytical role,...