1st Line Support Engineer jobs in Gauteng

The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...

The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...

1st Line Office & Content Support Technician – Gauteng Closing Date: 30 Nov 2025 Seeking a tech-savvy, multilingual support technician to handle remote troubleshooting, content updates, and helpdesk coordination. Must have an IT diploma/certification, experience in technical support, and strong PC and networking knowledge. Requirements: - Remote support & fault finding - Helpdesk ticket...

A leading recruitment firm in Randburg is looking for a skilled IT Technical Support Analyst. This role involves providing comprehensive 1st line IT support, managing incidents, and ensuring compliance with service level agreements. Candidates must possess a bachelor's degree in IT or a related field and have experience with cloud computing, Oracle, SQL Server, and incident management. The...

Location: Johannesburg Shift: Night Shift (15:00 - 00:00) Our international cruise line client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre during night shifts. Qualifications & Experience: - Matric - A+ and N+ certifications - Proven track record (two reference checks will be conducted upfront) Key...

An esteemed IT services provider in South Africa is looking for a skilled Service Desk Engineer. This role involves providing high-level service assurance and technical support within a dynamic environment. Candidates should possess a CCNA certification, along with 3-5 years of relevant experience, ideally within a networking context. The position offers a unique opportunity to thrive in a...

Job Overview: The 1st Line Risk Specialist will play a critical role in identifying, assessing, managing, and monitoring risks and controls within their assigned business area. This role will ensure alignment with the organisation’s risk framework and supports the proactive management of risks in line with the company’s strategic objectives and regulatory requirements. Key Responsibilities: 1....

A cloud service provider in Johannesburg is seeking a 2nd Line Cloud Support Engineer. In this role, you will work with a talented team to provide exceptional support for cloud products, ensuring customers gain maximum ROI. Responsibilities include collaborating on cloud technology implementations, enhancing systems, and maintaining excellent client communication. Ideal candidates will have a...

A leading technology provider in Roodepoort is seeking a skilled NOC Support 2nd Line Engineer. This role focuses on delivering high-level technical support and excellent client service. Responsibilities include troubleshooting network issues, collaborating with teams, and ensuring client satisfaction. The ideal candidate has a degree in Computer Science or IT and at least 3 years of relevant...

Role: Network Support Engineer (Level 2) Reference: JHB000968-DS-1 Location: Illovo, Johannesburg A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting...

First Line Support Engineer Datacentrix is looking for a certified First Line Support Engineer with MCSE certification to be responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies / Qualifications: -...

Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...

RESPONSIBILITIES: - Design and develop new software - Software analysis, code analysis, requirement analysis and software review, - Software modelling and simulation - Front end graphical user interface design - Integrate software with existing systems - Customer liaison - servicing customers request and assist with development and introduction of new projects - Trouble shoot problems and...

We are seeking a Senior Overhead Lines Design Engineer to join our team at WSP. This is an exciting opportunity to contribute to innovative projects and deliver high-quality engineering solutions. Primary Responsibilities 1. Technical Leadership - Lead all tower spotting and line profiling activities for OHL projects using PLS-Suite (PLSCADD, POLE). - Define optimum tower positions considering...

Overview Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is an independent multi-disciplinary firm of Designers, Planners, Engineers, Consultants and Technical Specialists, working across every aspect of today’s-built environment. Together we help our clients solve their most complex challenges – turning...

Senior Overhead Lines Design Engineer at WSP in Africa This role involves contributing to innovative projects and delivering high-quality engineering solutions in the area of overhead line design. Primary Responsibilities - Technical Leadership - Lead all tower spotting and line profiling activities for OHL projects using PLS-Suite (PLSCADD, POLE). - Define optimum tower positions considering...

A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...

A leading IT services provider is seeking a Senior Tier 1 Helpdesk Technician in Johannesburg, Gauteng. In this mid-senior level full-time role, you will provide initial technical support to end-users, troubleshoot hardware and software issues, and assist with IT system maintenance. The ideal candidate will have an Associate's degree in Information Technology and at least 2 years of IT support...

Job category: Helpdesk and Technical Support Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes Introduction This is a NOC Support 2nd Line Engineer with strong Client Support Coordination. You will play a key role in providing efficient 2nd line technical support, ensuring high-quality client service, and smooth network operations and timely issue...

- Customer Support (Voice, Networks, and Security) - Operations - Management External - Suppliers - Resellers - Customers Job Summary Main purpose of position: As a 2 nd Line Cloud Support Engineer, you will be working within our existing, highly skilled, innovative, and driven Cloud Support team, allowing you to be a Cloud Ambassador for all our cloud products. You will be working with all...