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- 1st level support engineer
1st level support engineer jobs in Roodepoort, Gauteng
The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...
Job Objectives - To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Voice Support functions including tickets, calls,...
- Experience in .Net API. - Troubleshoot and identify root causes using Elastic Kibana and other diagnostic tools. - Knowledge of ServiceNow-Incident Management. - Proficiency in troubleshooting tools and techniques to identify and resolve problems quickly. - Handle escalated technical issues that cannot be resolved by Level 1 support. - Collaborate with cross-functional technical teams to...
SEIDOR Networks is looking for a First Level Support Engineer to join a growing team based in Johannesburg. The SEIDOR Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times. As the first line of support, the candidate will be responsible for providing first line technical support in a...
K2 Recruit is partnering with a specialist managed services provider to recruit a motivated and technically inclined Level 1 Support Technician to join their Networks & IPTV support team. This role is based in Central Johannesburg and will focus on supporting WiFi networks, switching infrastructure, and IPTV platforms within enterprise and hospitality environments. This opportunity is well...
About the Company:Khonology is a digital services company focused on software development, Application Support, data analytics and engineering. Key Responsibilities:Develop and maintain quantitative models for risk assessment, pricing, and forecasting. Conduct statistical analysis and data mining on large datasets to identify trends and patterns. Collaborate with cross-functional teams to...
Job Classification Requisition ID: 143365 Location: Cape Town/Johannesburg Closing Date: 26 January 2026 Job Family Information Technology Career Stream Information Security Job Purpose We are seeking a highly skilled Security Automation Engineer with a strong background in security and proficiency in Python. The ideal candidate will have experience with Security Orchestration,...
Key Responsibilities: - Electrical design and drafting for LV/MV systems - Develop single-line diagrams, schematics, and layouts - Assist with equipment selection, specifications, and BOQs - Support installation, commissioning, and troubleshooting activities - Conduct basic calculations (load, fault levels, cable sizing) - Ensure compliance with applicable standards and safety...
Our client is a fast-growing renewable energy and IoT solutions provider that’s transforming how South Africa powers homes, businesses, and communities. They deliver simple, reliable, and cost-effective solar and smart energy solutions , offering customers the flexibility to rent or own their systems. With services including installation, maintenance, and remote monitoring, they pride themselves...
Job Overview: The 1st Line Risk Specialist will play a critical role in identifying, assessing, managing, and monitoring risks and controls within their assigned business area. This role will ensure alignment with the organisation’s risk framework and supports the proactive management of risks in line with the company’s strategic objectives and regulatory requirements. Key Responsibilities: 1....
Melrose, Johannesburg Youll support senior engineers on infrastructure design projects, assist with drawings, calculations, and reports, and help ensure designs meet SA codes and standards. On top of that, youll work with data, dashboards, and analytics to improve design efficiency and decision-making. Key Focus Areas: - Civil infrastructure design & analysis - Engineering drawings, reports...
ENVIRONMENT: A tech-savvy Support Engineer who enjoys solving tech problems is wanted by a dynamic provider of comprehensive IT solutions to join its hands-on team at its Joburg division. You will play a key role in delivering exceptional IT support to clients. You’ll have the opportunity to work on interesting projects, develop your technical skills, and grow your career in a supportive...
Specialist Support Engineer Are you a seasoned IT infrastructure professional with deep expertise in virtualization, storage, and backup systems? We are looking for a Specialist Support Engineer with Systems Virtualization & Storage Infrastructure to lead, maintain, and optimize our enterprise IT infrastructure. This is a hands-on role where your technical mastery will directly support critical...
Technical Consultant / L2 Support Engineer Rivonia, Sandton - Managed IT Services | R35 000+ The Opportunity If you enjoy solving real IT problems and seeing the impact of your work, this role is for you. You ll join a Managed IT Services team supporting clients across Microsoft 365, Windows Server, networking, backups, and infrastructure. You ll earn R35,000 R45,000 CTC per month, plus...
JOB DESCRIPTION: Job Title: Specialist Support Engineer Employment Type: 11 months Contract Work Location: Johannesburg North/Remote JOB CONTEXT: We are seeking a Specialist Support Engineer which is responsible for the stability, security, and continuous improvement of enterprise banking applications. This role combines application support and DevOps practices to ensure high availability,...
Melrose, Johannesburg This role suits a recent MSc or PhD Mechanical Engineering graduate with strong mechanical design fundamentals and exposure to CAD, basic analysis, and engineering data tools. Youll work alongside senior engineers on real design projects while developing skills in modern engineering methods, automation, and analytics. Minimum Requirements - MSc or PhD in Mechanical...
Mid-Senior Desktop Support Engineer Rivonia, Sandton - Managed IT Services | R18 000+ The Opportunity If you are the kind of IT support engineer who likes fixing problems properly and keeping clients stable, this role will suit you. You will join a long-standing Managed IT Services Provider in Rivonia, Sandton, supporting desktop and server environments for business clients. You ll earn R18,000...
Key Responsibilities: - Mechanical design and detailing of components and assemblies - Develop 2D drawings and 3D models for manufacturing - Perform basic calculations, material selection, and design verification - Support prototyping, testing, and design improvements - Collaborate with manufacturing, procurement, and project teams - Ensure designs comply with applicable standards and...
Job Objectives - To adhere to all Vox policys, processes and procedures created by Exco to be followed correctly to ensure the ultimate customer service experience. - To identify, prioritize and resolve incidents or requests of service requests received from customers in need of resolution to their problems. - To monitor, track and coordinate all Voice Support functions including tickets, calls,...
Key Responsibilities: - Assist in the design, installation, commissioning, and maintenance of mechatronic systems - Support automation, PLCs, sensors, and control systems in mining applications - Troubleshoot electrical, mechanical, and control system faults - Participate in underground inspections, installations, and system testing - Collaborate with multidisciplinary engineering and operations...