About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...
A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...
ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...
A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...
The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...
Job Title: 1st Line Support Engineer Location: Cape Town (Office -Based) Job Type: Full -Time | Permanent About the Company We are a rapidly expanding technology company headquartered in the South West, delivering innovative IT and communications solutions to small and medium -sized businesses. With multiple regional sales and support hubs, we pride ourselves on providing exceptional customer...
The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...
SUMMARY: Position: Level 2 / Level 3 Support Engineer – Firewall & Security. Location: Centurion. Industry: Data, Analytics & IT Solutions. About the Company Our client is a specialist technology solutions provider focused on data, security and infrastructure services for enterprise clients. They operate in a fast‑paced, innovative environment with strong growth opportunities. Role Overview We...
A leading recruitment firm in Randburg is looking for a skilled IT Technical Support Analyst. This role involves providing comprehensive 1st line IT support, managing incidents, and ensuring compliance with service level agreements. Candidates must possess a bachelor's degree in IT or a related field and have experience with cloud computing, Oracle, SQL Server, and incident management. The...
A leading tech support company is looking for an experienced IT Support Engineer - Level 3 to manage client expectations and resolve technical issues. The ideal candidate will have at least 6 years of experience with Microsoft 365, PowerShell, and Windows Server. This fully remote position requires someone who can work US hours and is passionate about delivering excellent client service....
Technical Support Engineer Level 3 (US Hrs Night Shift + Weekends on Rotation) Join Netsurit at the forefront of AI‑powered IT transformation. We don’t just support IT – we enable businesses to grow, scale, and innovate using modern cloud, security, and AI‑driven solutions. You'll work with technologies such as Microsoft 365, Azure, Microsoft Copilot, automation platforms, and modern...
A leading cloud solutions provider is seeking a Level 2 Engineer based in Cape Town. This role involves providing on-site technical support, troubleshooting a variety of IT issues, and managing tickets efficiently. The ideal candidate has 2-4 years of experience in service desk roles, is skilled in Office 365, Azure, and Active Directory, and excels in customer service. Employment is full-time,...
Role: Snr Network Support Engineer (Voice) (Level 3) Reference: JHB000957-HLG-3 Location: Illovo, Johannesburg A leading ISP is looking for an experienced Snr Network/Voice Support Engineer to join their dynamic team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy...
A leading IT services provider is seeking a Senior Tier 1 Helpdesk Technician in Johannesburg, Gauteng. In this mid-senior level full-time role, you will provide initial technical support to end-users, troubleshoot hardware and software issues, and assist with IT system maintenance. The ideal candidate will have an Associate's degree in Information Technology and at least 2 years of IT support...
A professional recruitment company is seeking an HEC Network Operations 2nd Level Support professional based in Pretoria, South Africa. The ideal candidate will have 3-5 years of experience as a network engineer, focusing on ensuring network stability, performance, and security. Key responsibilities include managing service requests, documenting errors, and assisting first-level support staff....
A leading cloud solutions provider in Cape Town is seeking a Level 2 Service Desk Engineer to deliver advanced technical support in a dynamic environment. Responsibilities include providing 2nd-line support, diagnosing hardware and software issues, and performing user administration. Candidates should have 2–4 years' experience in IT support, strong knowledge of Windows systems, and excellent...
Overview 1st/2nd Line IT Support Engineer (Remote Cape Town Based) IT Support R18,000/month Full-time, Permanent About Our Client Our client is a UK-based Managed Service Provider with over 14 years of consistent growth, now expanding internationally. They are passionate about delivering outstanding IT services to SMEs across professional services, fintech, and hospitality sectors. With a...
A technology services provider is seeking a remote 1st/2nd Line IT Support Engineer based in Cape Town. The ideal candidate should have at least 2 years of experience in IT support, fluent English, and a strong understanding of troubleshooting hardware. Responsibilities include managing support tickets and providing friendly assistance to clients. This role offers a monthly salary of R18,000 and...
A leading recruitment agency is seeking a support/administration individual for the Exco Team in Cape Town. The role focuses on ensuring boardrooms are set up and providing dedicated desktop support to C level executives. Candidates must possess strong people skills, attention to detail, and professionalism. Communication skills are essential, as the individual will frequently engage with top...
A leading cloud solution provider is seeking a Service Desk Engineer in Cape Town, responsible for providing on-site technical support. Candidates should have a minimum of 2-4 years’ experience and knowledge of Office 365, Azure, and networking hardware. The role involves troubleshooting, managing tickets, and ensuring client communication. Join a diverse and growing team known for its...