Transformation Manager jobs in Ethekwini

Senior Manager - Business Transformation: Transformation Design & Delivery across Public Services, Financial Services and Retail sectors Are you a growth accelerator? Are you passionate about helping some of the world’s largest and most successful companies achieve purposeful growth? EY is helping our clients solve difficult problems and achieve their growth ambitions. We believe that our value...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...

Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...

QUALIFICATIONS & EXPERIENCE: - Bachelor's Degree in Education, Training and Development, Human Resources, or a related field. - Relevant post-graduate qualification or professional certifications in Skills Development or Training Management is advantageous. - At least 10 years working experience of which 8 years in an education/skills development environment. - Experience working with unemployed...

Minimum Requirements: - Bachelors degree/ Diploma in Operations Management, Logistics, new business venture or a related field is required. - Certification in Occupational Health and Safety or related SHEQ disciplines preferred. - Minimum of 5-7 years of progressive experience in operations, logistics, or warehouse management, preferably in the port precinct or industrial sectors. - Minimum 3-5...

Innovations Manager Drive AI and Automation in a Scalable Contact Centre Environment Durban (Office-Based) | R60 000 - R70 000 per month About Our Client Our client is a forward-thinking organisation operating at scale in the contact centre space. With a strong focus on AI, automation, and customer experience, they are positioning themselves at the forefront of digital transformation. The...

Purpose of the job: To manage and lead the commercial aspects of the department to achieve goals and targets outlined in the sales budget and to take responsibility for the overall management cycle with a key focus on inventory management and pricing within agreed deadlines, compliance and risk frameworks. To investigate, formulate and develop new commercial business concepts with proven...

Job Description: Engage, mentor and manage the business unit Employees Develop, implement and mange the business unit business plan ensuring that it aligns with the groups strategy Implement the group human resources processes and policies in line with the groups talent management framework Implement and manage the business units transformation goals in line with the groups B-BBEE...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - Are you a commercially minded strategist with a passion for turning data into powerful business outcomes? Join Mr Price Money as we drive the profitability of our credit and insurance portfolios through smart insights, market trends, and innovative commercial solutions. In this role,...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : December 31, 2026 Responsibilities - We have an amazing opportunity for an HR Portfolio Manager to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star? - HR Portfolio Manager will assist in leading the delivery of a proactive and customer-focused HR service across the business. -...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 03, 2026 Role Purpose - The purpose of the role is to execute on the Momentum Insure Sales strategy. - This will include the achievement of product sales targets and the delivery of excellent, consistent customer experience across all products at the lowest possible cost. - This role leads and directs the Momentum...

Who we are We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to...

Hire Resolve's client in the Finance industry is urgently seeking the expertise of a Senior HR Manager in Umhlanga, KZN. Responsibilities: - Strategically lead HR, aligning people initiatives with business goals. - Advise EXCO on workforce planning and organizational structures. - Oversee all talent management, from recruitment to retention and development. - Manage employee relations,...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

DBN – Junior Project Manager – Pinetown Purpose of the Job: To support the delivery of BPO and digital transformation projects and ensure they meet timelines, scope, and quality standards. Required Qualifications: - 2–5 years' experience in project management, coordination, or business analysis - Knowledge of BPO, IT system implementations, or process automation is a plus - Diploma/Degree in...

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build...

DBN000215 – Junior Project Manager – Pinetown Purpose of the Job: To support the delivery of BPO and digital transformation projects and ensure they meet timelines, scope, and quality standards. Required Qualifications: - 2–5 years’ experience in project management, coordination, or business analysis - Knowledge of BPO, IT system implementations, or process automation is a plus -...

Must have to qualify for shortlist: Bachelor of Commerce Qualification or Law Degree Post-Grad Diploma in Compliance Management or Certificate in Compliance Management Must have completed FAIS Key Individual Regulatory Exams Registered as a Compliance Officer under the FAIS Act for Category I FSPs with the FSCA A general understanding of the non-life insurance industry is desirable More than...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Responsibilities include: - Coordinate and make sure all the necessary...

Job Description Providing proper BU reporting for all elements and areas of responsibility in a timeous and regular manner Implementing and managing the Business Unit transformation goals in line with the organizations B-BBEE requirements. Implementing the Group Human Resources processes and policies Managing the Business Unit legal and risk & opportunity register in line with the Jasco Group...