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Training Centre Manager jobs in Umhlanga
Location: Office-Based – Umhlanga, Durban Type: Permanent Start Date: Immediate Salary: R10 000 – R17 000 per month (depending on shift, experience and qualifications) We are seeking dynamic and highly organised Training & Development Coordinators to join our centre-based team in Umhlanga. This role blends instructional quality control with light operational oversight, ensuring our tutors...
The role: The Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. The Contact Centre Campaign Manager manages and develops Team Leaders, coordinates training sessions, analyses individual Sales Experts’ stats, and effectively resolves escalated Sales-related...
The Training Manager will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures are maintained. Duties and Responsibilities: - Conduct training sessions on preparation of foods as per our Standard Operating Procedures - Support, mentor, and upskill trainees...
A leading customer experience provider is looking for a Head of Operations to manage contact centre operations in Umhlanga, Durban. The candidate will lead teams, ensure exceptional customer service, and drive performance improvements across multiple industry verticals. Responsibilities include overseeing daily operations, mentoring teams, and implementing strategies for continuous improvement....
The Call Center Team Leader at Maluti Consulting is the leader of, and is responsible for, the sales performance and behaviour of the sales people under their management. Responsibilities & Duties The responsibility of the Call Center Team Leader is not exhaustive and may change from time-to-time as decided by Management. Below are the responsibilities of the Team leader towards his team and...
CENTRE/MALL MANAGER We are seeking a Centre Manager to manage building facilities and outdoor space. The key responsibility would be to ensure appropriate, safe and sustainable managed space for use by tenants and visitors. Overview of key responsibilities The Centre Manager will have responsibility for all aspects of centre/mall management. This includes, but not exclusively, management of...
As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...
DCSA, a national debt review company with 10 years of experience in the financial market, is currently seeking self-motivated and experienced Sales Agents to join our team. As a Sales Agent, you will play a crucial role in assisting over-indebted consumers to become rehabilitated by offering our specialized debt review services. If you have a minimum of 3 months experience in international or...
We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person and are up to the challenge then read further. Job...
We're hiring! Consumer Links are currently recruiting as we continue to grow our partnership with one of the largest IVA firms in the UK. Preferably, we're looking for consultants with experience working in the UK financial services industry, particularly insolvency or debt management.**If you want to be part of a growing team within a hugely ambitious business that values it's employees,...
Key Purpose The job purpose involves daily management of telephonic claims notifications while ensuring alignment with the Amazing Service principle and program. The primary responsibility is to register all new claims by delivering exceptional service. Additionally, the role includes conducting telephonic claim audits and client surveys, as well as addressing queries related to existing...
1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...
The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...
Location: Office-Based – Umhlanga, Durban Type: Permanent Start Date: Immediate Salary: R10 000 – R17 000 per month (depending on shift, experience and qualifications) We are seeking dynamic and highly organised Training & Development Coordinators to join our centre-based team in Umhlanga. This role blends instructional quality control with light operational oversight, ensuring our tutors...
Join Our Team as an Online English Instructor! Are you an aspiring educator ready to make a global impact from our modern Umhlanga-based centre? We're looking for exceptional instructors who bring professionalism, empathy, and energy to every class. About The Faculty At The Faculty, we take the recruitment of our tutors very seriously. We believe that the quality of our tutors is directly...
The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by...
The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...
The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...
The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...
The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...