Job Purpose The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through, quality management. Providing full support to the Contact Centre Manager. Principal Accountabilities •...
Travel and Tourism Salesperson Drive new business in the dynamic world of travel media sales Johannesburg | Travel, Tourism & Advertising Sales | R20,000 per month About Our Client Our client is a leading travel and tourism media company in South Africa, connecting travel professionals, suppliers, and consumers across Africa. With decades of industry expertise, they're known for their trusted...
Additional InformationJob Number25149173Job CategoryReservationsLocationProtea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa, 181ScheduleFull TimeLocated Remotely?NPosition Type Non-Management*We are seeking a dynamic and service-oriented Reactive Sales Agent (Reservationist) to manage guest reservations and inquiries with precision and warmth....
Mzansi Holidays is seeking a highly motivated and enthusiastic intern to join our Reservation Department for a 3-month internship Duties/responsibilities- Assist with clients reservations, modifications and cancellations- Update reservation records and maintain accuracy- Coordinate with other departments (Sales team and Accounts Department )- Provide excellent Customer Service- Perform...
Duties: Reservations of all services requested by clients Respond to written requests and provide written confirmations Loading reservations on Tourplan Ensure confirmation of services with suppliers Stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations Arrange Meet and Greets as required Documentation...
This role requires you to generate and grow sales, build strong agent relationships, and deliver exceptional customer service. You will create world-class itineraries to exceed agent and guest expectations, ensuring an efficient and accurate sales process. You'll collaborate with agents, providing inspiring luxury travel experiences, managing bookings, and staying updated on company policies and...
Listing reference: adapt_ Listing status: Online Apply by: 28 March 2026 Position summary Industry: IT & Internet Job category: Hospitality, Hotel, Catering, Tourism and Travel Location: Midrand Contract: Permanent EE position: No About our company Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market...
About Club Med Established in 1950, Club Med is the pioneer and the leader of premium all-inclusive holidays for families and active couples. Club Med has been continuously innovating over the last 75 years and now market, exclusively sell and operates 70+ resorts across the globe. Club Med offers a new way of experiencing holidays in its upscale and multicultural resorts, aiming to become the...
Fluent in German, Obsessed with Detail, and Dreaming in Itineraries? You're not just a travel planner. You're a conductor of group journeys, a backstage magician who turns chaos into seamless adventure. You know that a rooming list isn't just a spreadsheet—it's the difference between a grumpy guest and a glowing review. You speak German like it's your first language, and you know Southern Africa...
The primary focus of this role is the growth and expansion of the European Union (EU) sales market. The ideal candidate will be well presented, highly self-motivated, and capable of travelling independently both locally and internationally. Extensive travel throughout the year is a requirement. Strong administrative ability is essential, along with creative thinking and a proactive approach to...
Duties: Collaborate with Travel Designers from quoting to completion, ensuring operational accuracy and continuity. Engage directly with agents and guests to collect and manage all required information, ensuring its accurately captured and communicated. Act as the main contact for suppliers, reconfirm services, manage special requests, and coordinate value-adds for VIP guests. Maintain...
Job Purpose: The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets. Monitor performance through bookings, phone reports, and monthly Key Performance Assessments, providing coaching and counselling as...
- - Journalist (B2B) Travel & Tourism Join one of South Africa's most established B2B publishers covering the travel and tourism industry. Johannesburg | R14 000 to R30 000 per month (depending on experience) About Our Client Our client is a respected leader in B2B publishing with a long-standing reputation for independent, high-quality journalism. Their publications are trusted across South...
Duties: Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately Managing all aspects of tours from quoting through to post tour file closure Ensuring your in-country guest tours run smoothly and without error Being on call for your in-country guests after hours while they are travelling Tour administration to be maintained and accurate Booking all...
Leading Luxury Travel Company is looking for a GROUPS AND INCENTIVES RELIEF CONSULTANT This world-renowned travel company is known for its immersive, luxury experiences that connect guests with pristine wilderness and vibrant local cultures. They're looking for someone who is passionate, purpose-driven, and committed to delivering exceptional hospitality while upholding strong values of...
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you! Requirements: - Matric (Grade 12) - Diploma in Travel & Tourism - Minimum 2 years of contact center...
Leading Inbound Destination Management Company based in Bryanston is currently looking for an experienced Business Development Consultant. We’re looking for a candidate with a good understanding of the specific markets and client’s expectations to achieve a successful conversion of business and to successfully execute the conception, pricing, promotion and distribution of client...
Leading Inbound Destination Management Company based in Bryanston is currently looking for an experienced Group Series Tour Consultant. We’re looking for a dynamic, driven and enthusiastic groups consultant to create seamless, high-impact group adventures that will leave travellers raving. The Groups Series Consultant is responsible for the planning, coordination and delivery of pre-packaged...
Leading Inbound Destination Management Company based in Bryanston is looking for a Travel Specialist – FIT’s to design, quote and book journeys to Southern Africa for travellers via overseas agents. Duties: Assess client needs in terms of special interests, special needs and affordability/budget Quoting of all services requested by clients within the required turnaround time Reservations of all...
Full-service Destination Management Company, specialising in inbound travel based in Bryanston is looking for a German Groups & Group Series Specialist to design, quote and book journeys to Southern Africa and to exceed customer expectations and meet deadlines and to retain relationships to achieve set sales targets. Duties: Quoting & Reservations: Assess client needs in terms of special...