The Club Concierge is responsible for providing an exceptional level of customer service to members of the Club. The Concierge will greet members and guests on arrival, answer inquiries and provide assistance with hotel amenities, activities, and local attractions.Club Concierge DutiesGreet and assist members and guestsProvide information on club amenities and servicesMake reservations for...
Experience Required: - Must have an A+ qualification. - An N+ qualification will be an advantage; however, the successful candidate will be required to complete the N+ within three months of accepting the position. - Previous work experience in a similar role. (Call centre environment) Skills Required: - Communication explaining technical issues clearly - Time Management handling tickets...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Software Developer Location: Pretoria, South Africa Employment Type: Full-Time, On-Site Company Overview A leading provider of innovative event management solutions, committed to empowering event organizers through strategic partnerships and data-driven insights. By offering seamless online ticketing systems and creative engagement tools, they enable clients to expand audience reach, elevate...
Minimum Requirements - Matric - 3 years experience in a similar role - Ability to read, write and communicate in English and Afrikaans - Proficiency on any Accounting Software and Excel - Reside with in reasonable travelling distance to Pretoria East Duties will include - Review and respond to all unattended and new emails, including FFWD and TATA FMC correspondence - Organize and prioritize...
Minimum requirements: - Minimum 3+ years' experience in a CRM / Customer Care / Client Administration role - Practical experience of Freshdesk or similar ticketing / CRM system - Essential - Experience in service-based or operational environment such as Logistics, Waste, Utilities - Advantageous - Sage / Pastel Evolution and strong MS Office experience - Managing customer enquiries and pre-sales...
Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system improvement. Responsibilities - Serve as the primary escalation point for complex technical issues across hardware, software and network...
Applicants must have the following requirements:Must have an equivalent tertiary IT qualification.Must have 2–4 years of experience in IT support with systems and network exposure.Must have experience in first- and second-line end-user support.Must have experience in desktop, endpoint, and user access administration (Active Directory exposure).Must have experience in network monitoring,...
A market-leading property group in South Africa is launching a transformative SaaS product suite tailored for the Sub-Saharan African (SSA) real estate market. These innovative platforms are set to redefine how property professionals manage operations and client relationships across the region. As we expand this groundbreaking solution from Johannesburg to Nairobi, Lagos to Cape Town, we’re...
Position Purpose: To provide professional front-desk reception services while supporting the finance team with junior-level bookkeeping and debtor collection tasks. This role is critical to ensuring the smooth daily operations of the office and supporting financial efficiency through prompt communication, administration, and debtor’s follow-up. Key Responsibilities: 1. Reception & Front Desk...
Role Purpose The Kitchen Manager is responsible for the effective day-to-day management of the kitchen operation. This role ensures that food is prepared and delivered to company standards, hygiene and safety requirements are maintained, stock and food cost controls are effectively managed, and kitchen staff are supported, supervised, and scheduled appropriately. The Kitchen Manager plays a...
Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment. Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians,...
Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
Introduction We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Duties & Responsibilities Customer Service - Act as primary...
An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Please note the formal education and experience required.Your: - Formal Education: - Relevant degree or...
An established company within the financial sector is seeking to hire a highly skilled and experienced Service Desk Lead to join their team. This is an excellent opportunity for an individual with excellent verbal and written communication skills to grow their career within a reputable organisation. Your: Education: - Matric - Relevant IT diploma or degree - Minimum of 5 years helpdesk...
We are looking for a NOC Coordinator who will be responsible for the administrative support in the National Operating Centre Department. The NOC Coordinator will be responsible for coordinating the resolution and process flow of tickets distributed to NOC Staff, as well as reporting to the Customers on their Services. Send your CV to hr5 (at) peopledimension (dot) co (dot)...
Introduction A leading company in the Meat/ Butchery industry based in Cullinan is looking for an experienced ERP & Process Analyst with excellent T-SQL Programming skills and 2 – 3 Years DBA experience to join their company as soon as possible. Duties & Responsibilities Responsibilities Systems - Implementations - Technology Relevancy - Meat Matrix Incidents / Tickets - Meat Matrix...
Introduction We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Duties &...