technical support level4 jobs in Fourways

About the job IT Technical Support Analyst Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business...

Overview Kazang – Micro Merchant Division Operations Technical Support Agent Role Summary: We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined...

A leading technology services company in Midrand is seeking a Technical Officer to provide first- and second-line support to customers. The role involves managing service tickets, troubleshooting connectivity issues, and maintaining customer satisfaction. Essential qualifications include Matric and basic IT knowledge, while certifications like CCNA are advantageous. Candidates must have strong...

Junior Technical Support Engineer – Manufacturing – Gauteng, South Africa 21 Jan 2026 Country: South Africa Company: Solis Residential Position Type: Permanent Reporting To: Country Manager Travel Required: Yes Location: Honeydew, Gauteng (Office-based) Job Purpose The Junior Technical Support Engineer will support the aftersales technical operations for Solis inverter products in South...

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know‑how to make a difference. It’s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and...

This is a 5 – month (renewable) contract with our client. Responsibilities - Lead a high-impact Level 2 technical support team resolving complex escalations. You will bridge the gap between L1 support and L3 engineering, ensuring system reliability and high-tier service delivery across a multi-country FinTech ecosystem. - Team Leadership: Manage daily L2 operations, ticket queues, and SLAs...

A global market leader in technology is seeking an experienced professional for a technical sales support role in Johannesburg, South Africa. You will be responsible for offering technical advice, performing analytics to provide optimal solutions, and developing sales opportunities. The ideal candidate has 10 years of experience in tendering and proposals, a degree in Electrical Engineering, and...

A technology solutions company is seeking an Operations Technical Support Agent based in Johannesburg. This role delivers crucial second-line technical support for Kazang products, assists in fraud investigations, and improves processes. The ideal candidate will have 5-7 years of customer support experience, strong communication skills, and a solid understanding of technical issues. The role aims...

Technical Support Engineer Level 3 (US Hrs Night Shift + Weekends on Rotation) Join Netsurit at the forefront of AI‑powered IT transformation. We don’t just support IT – we enable businesses to grow, scale, and innovate using modern cloud, security, and AI‑driven solutions. You'll work with technologies such as Microsoft 365, Azure, Microsoft Copilot, automation platforms, and modern...

Technical IT Sales Graduate | Business Applications & Client Support Johannesburg, South Africa | Posted on 02/24/2025 We are looking for a motivated and ambitious Technical IT Sales Graduate to join our Johannesburg office. This role is the perfect opportunity to kick-start your career in IT, with hands-on experience, industry certifications, and mentorship from senior professionals. As a...

A leading AI-powered cybersecurity firm in Johannesburg seeks a Technical Support Engineer to deliver exceptional tier 1 support. You will handle client inquiries, resolve technical issues, and maintain documentation. Ideal candidates will have at least 1 year of SaaS experience, a background in IT, and strong communication skills. Join us at this innovative firm and contribute to shaping the...

About the job Technical Support Administrator The Technical Support Administrator acts as the intermediary between the control room, support team, and the technical support coordinator. Role Overview The Technical Support Administrator acts as the intermediary between the control room, support team, and the technical support coordinator. Key Responsibilities Safety, Health, and...

A professional services firm in Johannesburg is looking for a Technical Support Administrator to facilitate communication between the control room and support team. The ideal candidate will ensure customer satisfaction by addressing queries and maintaining technical systems. Responsibilities include answering support desk calls, updating databases, and ensuring compliance with safety protocols....

A leading technology recruitment firm in South Africa seeks a Technical Support Manager for a 5-month renewable contract. The successful candidate will lead a Level 2 support team, manage escalations, and ensure service delivery across multiple regions in a FinTech setting. The position requires 10+ years of technical support experience, with 3+ years in leadership, and expertise in Java APIs. A...

12 month contract Minimum requirements: - Oracle, SQL Server - Web Methods - Web Services - Automation I Scheduling tools / frameworks - SOA - SWL - SharePoint - SQL Server Integration Services - SQL Server Reporting Services - Microsoft knowledge (CSF, CCF, etc) - Working knowledge of APl-based services (e.g REST, SOAP) - Understanding of basic integration concepts - Basic knowledge of the...

A global industrial leader based in Johannesburg seeks a Sales Support Specialist to assist the sales team and customers during the proposal process. The role requires 10 years of experience in tendering with a degree in Electrical Engineering. Candidates must demonstrate problem-solving skills and proficiency in Microsoft programs, Salesforce, and PowerBi. This is an onsite position aimed at...

Scytale is a global leader, an AI-powered company transforming how organizations achieve and maintain trust and compliance. Our platform automates frameworks SOC 2, ISO 27001, SOX ITGC, GDPR, PCI DSS, and 45+ more frameworks, making compliance smarter, faster, and continuously audit-ready. Built for startups, scale-ups, and enterprises, Scytale combines intelligent automation, real-time...

Role Summary We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined service levels. In addition to technical support, the role contributes to fraud...

A renewable energy organization in Gauteng is seeking a Junior Technical Support Engineer to provide first-line technical support for inverter products. The role involves establishing customer relationships, conducting testing of faulty systems, and requires an electrical or electronic qualification. Candidates with experience in the solar industry and own reliable vehicle will be preferred. This...

About the job Technical Support Technician-1 Responsibilities: - Drive business profitability in the context of cost management through Information technology solutions through hardware and software performance and recoveries by the team - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through...