Technical Support jobs in Johannesburg

Overview Kazang – Micro Merchant Division Operations Technical Support Agent Role Summary: We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined...

About the job Technical Support Technician-1 Responsibilities: - Drive business profitability in the context of cost management through Information technology solutions through hardware and software performance and recoveries by the team - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through...

This is a 5 – month (renewable) contract with our client. Responsibilities - Lead a high-impact Level 2 technical support team resolving complex escalations. You will bridge the gap between L1 support and L3 engineering, ensuring system reliability and high-tier service delivery across a multi-country FinTech ecosystem. - Team Leadership: Manage daily L2 operations, ticket queues, and SLAs...

A global market leader in technology is seeking an experienced professional for a technical sales support role in Johannesburg, South Africa. You will be responsible for offering technical advice, performing analytics to provide optimal solutions, and developing sales opportunities. The ideal candidate has 10 years of experience in tendering and proposals, a degree in Electrical Engineering, and...

A technology solutions company is seeking an Operations Technical Support Agent based in Johannesburg. This role delivers crucial second-line technical support for Kazang products, assists in fraud investigations, and improves processes. The ideal candidate will have 5-7 years of customer support experience, strong communication skills, and a solid understanding of technical issues. The role aims...

Technical Support Engineer Level 3 (US Hrs Night Shift + Weekends on Rotation) Join Netsurit at the forefront of AI‑powered IT transformation. We don’t just support IT – we enable businesses to grow, scale, and innovate using modern cloud, security, and AI‑driven solutions. You'll work with technologies such as Microsoft 365, Azure, Microsoft Copilot, automation platforms, and modern...

Technical IT Sales Graduate | Business Applications & Client Support Johannesburg, South Africa | Posted on 02/24/2025 We are looking for a motivated and ambitious Technical IT Sales Graduate to join our Johannesburg office. This role is the perfect opportunity to kick-start your career in IT, with hands-on experience, industry certifications, and mentorship from senior professionals. As a...

A leading AI-powered cybersecurity firm in Johannesburg seeks a Technical Support Engineer to deliver exceptional tier 1 support. You will handle client inquiries, resolve technical issues, and maintain documentation. Ideal candidates will have at least 1 year of SaaS experience, a background in IT, and strong communication skills. Join us at this innovative firm and contribute to shaping the...

About the job Technical Support Administrator The Technical Support Administrator acts as the intermediary between the control room, support team, and the technical support coordinator. Role Overview The Technical Support Administrator acts as the intermediary between the control room, support team, and the technical support coordinator. Key Responsibilities Safety, Health, and...

A telecommunications company is seeking an Applications Support Analyst in Johannesburg to perform technical incident analysis and support. Candidates must have a degree in Computer Science or Engineering, with over 3 years of experience in Technical Customer Services. The role includes responsibilities in incident escalation, data management using MySQL, and collaborating with various teams to...

A leading recruitment firm is seeking a detail-oriented Technical Support Specialist to work remotely. The role involves providing timely technical assistance, diagnosing issues, and delivering exceptional customer service. Candidates should have a minimum of 2 years in tech support, strong communication skills, and a proactive attitude. This position offers competitive salary and the opportunity...

Overview We are recruiting on behalf of a leading renewable energy provider seeking a Technical Support Manager in their Johannesburg office, to oversee the commissioning, design, and support of solar installations across residential, commercial, and agricultural sectors. Minimum Requirements - Red Seal certification required; Wireman’s License is advantageous. - Degree in Electrical...

Technical Support Engineer - Refrigeration and HVAC Reference: Pta003309-EP-2 A refrigeration company is looking for a Technical Support Engineer. The ideal candidate should have a BEng/BSc/BTech or Diploma with relevant working experience. Travelling is involved. Must be able to communicate in English and Afrikaans. Duties & Responsibilities Minimum Requirements: - BEng/BSc (Mechanical or...

Key Requirements Qualifications & Experience - Matric. - Technical or Mechanical certificate/diploma preferred (Engineering, or similar) - Minimum 5 years experience with mining equipment components or repair/rebuild operations - Strong mechanical and technical understanding - Experience with workshops, job cards, and repair/rebuild processes - Excellent written and verbal communication skills -...

A professional services firm in Johannesburg is looking for a Technical Support Administrator to facilitate communication between the control room and support team. The ideal candidate will ensure customer satisfaction by addressing queries and maintaining technical systems. Responsibilities include answering support desk calls, updating databases, and ensuring compliance with safety protocols....

A leading technology recruitment firm in South Africa seeks a Technical Support Manager for a 5-month renewable contract. The successful candidate will lead a Level 2 support team, manage escalations, and ensure service delivery across multiple regions in a FinTech setting. The position requires 10+ years of technical support experience, with 3+ years in leadership, and expertise in Java APIs. A...

A global industrial leader based in Johannesburg seeks a Sales Support Specialist to assist the sales team and customers during the proposal process. The role requires 10 years of experience in tendering with a degree in Electrical Engineering. Candidates must demonstrate problem-solving skills and proficiency in Microsoft programs, Salesforce, and PowerBi. This is an onsite position aimed at...

Scytale is a global leader, an AI-powered company transforming how organizations achieve and maintain trust and compliance. Our platform automates frameworks SOC 2, ISO 27001, SOX ITGC, GDPR, PCI DSS, and 45+ more frameworks, making compliance smarter, faster, and continuously audit-ready. Built for startups, scale-ups, and enterprises, Scytale combines intelligent automation, real-time...

Role Summary We are seeking an Operations Technical Support Agent to deliver second-line technical and specialised product support across key Kazang products and services. This role involves supporting customers, internal staff, and field agents while ensuring issues are resolved efficiently in line with defined service levels. In addition to technical support, the role contributes to fraud...

Toplent helps companies scale faster by connecting them with exceptional remote professionals from SEA, LATAM, and South Africa. We are currently collaborating with a client who is looking for a detail-oriented and customer-focused Technical Support Specialist to join their team on a full-time remote basis. Responsibilities: - 💻 Provide timely technical assistance and support to customers via...