team effectiveness jobs in Ethekwini

Sales Team Lead The Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro market share and profits through staff engagement. Duties & Responsibilities - Achieve set recruitment targets per store. - Actively recruit new customers as per annual targets. - Ensure customers are recruited based on the Business...

Job Title: Team Leader - Fraud Analysts To supervise and provide motivational direction to a team of Fraud Analysts to ensure delivery of an efficient and effective service to the business and Counter Fraud teams while ensuring delivery of business performance objectives, KPIs, and SLAs in accordance with company procedures and policies. Job Responsibilities: - Ensure delivery of targets. -...

Job Summary To support the Contract Manager in the efficient management of the site allocated to them, by assisting with administrational, supervision as well as logistical needs. Responsibilities Assistant with the operational management of the site - Support the Contract Manager by ensuring that waste area is clean, productive and operational - Ensure that the site has the correct stock,...

A healthcare diagnostics firm in Durban is seeking a dedicated operations coordinator to oversee daily functions and ensure quality standards are met. Responsibilities include managing drivers, maintaining safety protocols, and handling administrative tasks. The ideal candidate should have at least 3-5 years of relevant experience, with a matric certificate and a diploma or degree being...

To be responsible for maintaining the relationship between Initial and the prospective client through service, repair, installation and removal of the divisional products as per the client's expectation. To be responsible for achieving standards of service quality and productivity as set by the company. Requirements KEY WORK OUTPUTS and ACCOUNTABILITIES - Ensuring delivery of constantly high...

A leading retail company in Durban is seeking a Store Manager to oversee store operations, manage inventory, and implement effective marketing strategies. The ideal candidate will have 2-5 years of experience in retail management, strong analytical and leadership skills, and a commitment to customer service. Responsibilities include team training, sales target achievement, and ensuring compliance...

A leading telemarketing company in Durban is looking for a Team Leader to manage an outbound call centre team. You will be responsible for guiding team members, setting and measuring performance targets, and ensuring high service standards. The ideal candidate will have proven experience in team management, effective problem-solving skills, and the ability to motivate staff. Your role includes...

A dynamic leadership organization in Durban is seeking a Team Leader to manage and inspire a team to achieve their service targets. Responsibilities include daily team management, performance coaching, and fostering a culture of continuous improvement. The ideal candidate should possess strong leadership skills, experience in mentoring, and the ability to set and meet targets effectively. This...

A leading recruitment agency is looking for an experienced Scrum Master based in Durban, South Africa, to provide agile leadership and facilitate continuous improvement within teams. The ideal candidate should have a bachelor's degree and certifications like SAFe Scrum Master or Advanced Scrum Master. You'll be responsible for mentoring teams, managing stakeholder expectations, and ensuring...

Team Leader (collections call centre) Mr Price Money Job Description and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. Responsibilities - Lead and...

A global Business Process Management provider seeks a Team Leader to lead Sales and Retentions associates in Durban. The role focuses on generating revenue and improving retention through effective people and project management. Candidates should have at least 12 months of relevant contact centre experience, strong skills in MS Excel, and a Matric qualification. This position offers the chance to...

Job Location : Durban, KwaZulu-Natal, South Africa Application Deadline : January 30, 2026 Skill Set - Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations. - Proven ability to work creatively and analytically in a problem‑solving environment demonstrating teamwork, innovation and excellence. -...

» Job Details# Team LeaderLocationDurban, South AfricaLanguageEnglish## DescriptionTeam Leader – On-site, DurbanWe're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the...

Raw Materials Team Lead Join to apply for the Raw Materials Team Lead role at Ntice Sourcing Solutions. Our leading manufacturing client is looking for an experienced Raw Materials Store Team Leader to manage an offsite raw materials and secondary packaging operation in KwaZulu-Natal. Key Performance Areas - Overall supervision of the offsite Raw Materials Store, including secondary packaging...

Senior Retail Operations Support Team Leader Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to...

- Effectively manage a team within the department - Improve service delivered by the team - Communicate effectively to clients and stakeholders about service team issues, - Resolve conflict optimally in disciplinary and grievance situations. - Ensure compliance with all relevant policies. - Assist with resource planning where necessary. - Assess calls and identify problem areas. - Ensure that...

A leading recruitment agency in Durban is seeking a team leader to manage and enhance team performance. The successful candidate will be responsible for driving service delivery, resolving conflicts, and ensuring compliance with organizational policies. Essential skills include effective communication with stakeholders, team motivation, and strategic development. Candidates must exhibit...

Responsibilities - Leading the IT Application Support Team - Provide daily direction and communication to team members to ensure App Support tickets are answered in a timely, efficient manner. - Assist the team in resolving complaints and escalations from end users and management. - Administer customer service duties such as quality analysis on call and ensure fast turnaround time on ticket...

PURPOSE: Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. KEY RESPONSIBILITIES: - Lead and Motivate: Manage and inspire a team of call centre agents to...

Sales Team Lead The Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro's market share and profits through staff engagement. Duties & Responsibilities Functions / Responsibilities: - Achieve set recruitment targets per store. - Actively recruit new customers as per annual targets. - Ensure customers are...