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System Support Officer jobs in Strand
Key Duties and Responsibilities: - Deliver on Service standards as per established Service Model for the function - Ensure adherence to processes and address/raise issues that need attention - Work proactively with other business functions and stakeholders - Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes -...
A well established international financial services concern with offices in Somerset West is seeking a Client Service Officer (Client Support) who will support a team to work efficiently and produce a high service level to our clients to maintain and retain their business. The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high...
Our client in credit and payments industry, has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner by ensuring efficient operation, optimisation, and continuous enhancement of all credit and collections system functions. This role will act as a critical liaison between business and technology teams, ensuring that system...
Duties/Pligte - Maintaining, repairing, and administrating card access control, card payment, and IP CCTV systems; - Performing 24-hour standby duty on a rotational basis to solve urgent problems after hours. - Instandhouding, herstel en administrasie van kaarttoegangsbeheer, kaartbetalings - en IP kamerastelsels; - Verleen 24-uur bystanddiens op rotasiebasis sodat dringende probleme ook na-ure...
Key Responsibilities - Order Management & Processing Maintain and update order workflows in our task management platform (currently ClickUp). Coordinate with the operations team to ensure timely order fulfillment and dispatch. - Customer Communication & Support Act as the primary contact for customer queries, order updates, and issue resolution. Send order confirmations and delivery...
Are you a skilled IT Support Technician with a passion for providing exceptional technical support? Do you thrive in a dynamic work environment and enjoy solving complex IT issues? If so, we have an exciting opportunity for you to join our team at Just Plain IT as an IT Support Technician. Position Overview: As an IT Support Technician, you will play a crucial role in ensuring the smooth...
Are you passionate about delivering exceptional customer support? Do you enjoy problem-solving in a fast-paced, tech-driven environment? If you’re keen to grow your skills and gain hands-on experience in software support, this opportunity could be for you! Description: DSL Telecom is a Sales & Marketing company that specialises in high demand technology products including Internet, Voice and...
Job Specification: Sales Support Assistant Working Hours Monday to Thursday: 07:30 – 17:00 Friday: 07:30 – 16:00 These working hours are fixed and non-negotiable. Location: Helderberg area Overview An established, fast-paced office environment requires a reliable and detail-driven Sales Support Assistant to provide administrative and operational support to the sales team. This is a large...
WHAT WE ARE LOOKING FOR- The- Senior Desktop Support Technician is responsible for all Somerset West desktop related matters inclusive but not limited to the direct first-line support to senior management.- Provide first line IT support to Managing Directors nd General Managers- Assist staff through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve...
Reference: 8889 AV Consultant: Anneke Viviers First point of contact for technical support to installersProvide accurate and efficient technical support via telephone and in personAssist installers and end users with firmware updates via telephone and remote loginProvide feedback to installers and customers on battery repairs, upgrades and new developmentsKeep up to date with industry trends...
As a key member of our team, you'll get to collaborate with both internal teams and customers, continuously learning and improving our platform and processes. What You’ll DoBecome the Expert: Develop into a Subject Matter Expert (SME) in troubleshooting the platform and network, diving deep into the mechanics of VoIP solutions to provide intermediate to advanced technical support.Customer...
Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent.Requirements:- Matric (Grade 12)- Able to communicate in English and Afrikaans- Computer literate- Must be able to work in a team environment- Call centre or retail experience will be advantageous- No criminal record- Must be based in Helderberg area or have their...
The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...
Recruiter: Helderberg Personnel CC Job Ref: SW /AM Date posted: Wednesday, January 14, 2026 Location: Somerset West, South Africa SUMMARY: A well established international financial services concern with offices in Somerset West is seeking a Client Service Officer (Client Support) who will support a team to work efficiently and produce a high service level to our clients to maintain and...
support technician Responsibilities will include but not be limited to: - Customer Support (90%)_ - First point of contact for technical support to installers - Assist installers and end users with firmware updates via telephone and remote login - Provide feedback to installers and customers on battery repairs, upgrades and new developments - Keep up to date with industry trends and changes -...
We are seeking a highly motivated and skilled Technical Support Technician to join our team on a strictly night shift schedule. As a key member of our support team, you will provide troubleshooting assistance, resolve technical issues, and deliver exceptional customer service. This is a night shift position, so flexibility and commitment to working overnight hours is essential.Key...
Duties/Pligte The incumbent will be responsible for ensuring a high standard of service for the following functions:- Scheduling online and in-person consultations with prospective and current students about, inter alia, progression pathways for further studies, etc., and /or referring them to the appropriate services elsewhere on campus, as required.Providing a specialist Credential Evaluation...
A well established international financial services concern with offices in Somerset West is seeking a Compliance Monitoring Officer who will plays a crucial role in protecting the company by ensuring the company’s Policies, Procedures and Controls (P,P&Cs) are in line with all relevant regulations and laws. As the Compliance Monitoring Officer, you will conduct sampling to ensure the company...
A well-established client based in Somerset West who specializes in energy storage solutions, is seeking to employ a Support Service Technician to join their team hv and iess service technician|low voltage service technician|support service technician|technician The responsibilities of this job include, but are not limited to the following: - The primary focus will be the repair and...
Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions...