Vacancy for a Web Administrator/Customer Service Agent.A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for an Established Website company based in Midrand.This is a great starter position.The position entails editing of Photos and uploading it on to the Website, Photoshop skills would be...
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...
ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...
Calling All Crime-Fighters: Your Next Mission Starts Here! Are you a graduate in Criminology, Law, Forensics, or Investigations with a sharp eye for detail and a passion for justice? Ready to swap the lab coat for a suit and take your skills into the high-stakes world of banking? This is your chance to become a Fraud Detection Consultant—where your expertise meets the frontlines of financial...
Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re HIRING! This role plays an integral part in our team, as you are the first point of contact between our...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...
Ideal candidates must have experience working in a fast-paced business environment and be in possession of exceptional selling and customer service skills, excellent communication, and meticulous attention to detail. The position requires high work ethics and personal effectiveness. Proficiency with computers is a must and experience working with CRM software is an advantage and so is previous...
Just finished school or stuck in your early career and ready to start earning real money? Then we want to hear from you! If youre confident, motivated, and not afraid to talk to people, this is your chance to launch a high-energy sales career with full training, a basic salary, and uncapped commission . What Youll Be Doing: As part of our outbound sales team, youll learn how to: Speak to new...
Deposita a leading cash & payment solutions company, has a vacancy for a Call Centre Consultant based at our Head Office in Midrand, Gauteng reporting to the Call Centre Team Leader. This role is responsible for handling client inquiries, logging job cards, ensuring adherence to service level agreements (SLAs), monitoring systems, and compiling client reports. Reporting directly to the Call...
Job Description: Discover your potential as a Call Centre Sales Representative at Auto Pedigree based in Spartan, Kempton Park. A dynamic leader in the car retail sales industry is looking for an experienced Representative who is professional and friendly as well as patient and tolerant to join their resilient, target driven team. Position Overview: To identify the needs of customers, match...
Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and systems Expected to manage and coach the...
Role Purpose Manage and motivate the team in order to deliver an excellent client experience and support the achievement of sales targets. Requirements - Matric (grade 12) certificate (essential). - NQF level 5 qualification approved by FSCA or equivalent relevant qualification (essential). - Diploma in Business Management and or equivalent relevant qualification (essential). - 2 years in a...
Job Description Premier FMCG leads the Fast-Moving Consumer Goods (FMCG) industry with unwavering dedication to excellence and innovation. We are shaping the future of consumer goods and seek a remarkable Call Centre: Agent to join our devoted team. Main Purpose The Call Centre Agent will plays a vital role in receiving inbound calls and respond to customer complaints. To contact current and...
IntroductionDuties & Responsibilities.Handle inbound and outbound calls like a pro- quick,efficient and always on point- Follow dynamic communication scripts while adding your personal magic- Understand customer needs,provide tailored solution ,and close those deals- Upsell like a boss when opportunities knock.- Build sustainable relationships and engage customers by taking the extra mile- Keep...
Lead. Transform. Accelerate Growth.Quantanite is expanding — fast — and our excellence is being recognized across the industry. We are proud to announce that we have been awarded TOP BPO Operator of the Year 2025 at the prestigious BPESA Awards, alongside numerous other recognitions in multiple other categories.As we continue scaling and onboarding major international clients, we’re looking for...
Senior Call Centre Manager:- Full-time, Permanent- Location: Centurion, Gauteng- Urgently Required_Ready to grow your career and make an impact?Are you a strategic sales leader passionate about results and team success? Do you thrive in a high‑energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We are looking for a Senior...
Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time...
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...
Job Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the...