system calls jobs in Ethekwini

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 02, 2026 Job Responsibilities - Adhere to the daily schedule to ensure that targets are met by following the work plan. - Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. - This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections...

We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person and are up to the challenge then read further. Job...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 About the Role - Join our team to deliver exceptional customer service and technical support. You’ll help resolve inquiries, provide product assistance, and ensure a positive experience for every customer. Key Responsibilities - Respond promptly and professionally to customer inquiries via phone and...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

DCSA, a national debt review company with 10 years of experience in the financial market, is currently seeking self-motivated and experienced Sales Agents to join our team. As a Sales Agent, you will play a crucial role in assisting over-indebted consumers to become rehabilitated by offering our specialized debt review services. If you have a minimum of 3 months experience in international or...

ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 23, 2026 Job Description - We are seeking an experienced Senior Systems Engineer to support and strengthen our organisation's IT environment. - The Senior Systems Engineer will be responsible for the stability, security, and performance of the organisation's IT infrastructure. - This role provides 1st, 2nd, and...

Business unit, Department, Reporting Business Unit CPS Department EIS Reports To Manager: DC South Grade OP2 Core Description Under general supervision, responsible for installation and operational support of VMWare & Microsoft based infrastructure and related back-end systems Key Deliverables / Primary Functions - Plan, coordinate and implement system changes within client specified...

Job Title: Senior Systems Engineer (Linux Focus) Travel: Limited, but may be required both locally and internationally. Location: Primarily remote but must be within reasonable driving distance from our Durban office for occasional onsite work and monthly onsite team meetings. On Call: This position requires after-hours standby coverage on a rotational basis. Overview We are looking for an...

An established packaging company in Pinetown has a vacancy for System support technician in their Systems department. This role is responsible for maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support. To monitor network performance, optimize server...

We are seeking a highly organised, detail-oriented Recruitment & Office Coordinator to support a busy and fast-paced recruitment agency based in Durban. This is a remote role however the successful candidate must reside in Durban and be available to meet with the HOD week.The role is ideal for someone with 1–2 years of recruitment or administration experience, or a recent graduate with a relevant...

An exciting opportunity is available for an Operations Coordinator supporting distribution operations across Africa. This role is ideal for a detail-oriented professional who thrives in a fast-paced logistics environment, coordinating cross-border movements, supporting operational teams, and ensuring smooth execution across multiple regions. It offers valuable exposure to large-scale distribution...

You will be responsible for managing all front-of-house operations while providing comprehensive administrative and clinical support to the medical team. The role involves patient interaction, appointment coordination, document management, and billing processes. Accuracy, confidentiality, and attention to detail are essential, as the role supports both consulting and theatre-related...

- Liaising with clients both telephonically and across the counter - Attend and respond to client queries via the incoming e-platforms - Daily cold calling updating of customer database - Preparing verbal and written quotes. - Follow-up and conclude all open orders and open quotations - Book delegates for training, ensure invoice and payment is done. Handover certificates to successful...

Key Responsibilities: - Conduct outbound sales calls to a pre-qualified database of potential and existing high-value clients. - Articulately present and explain complex insurance products, ensuring clients understand all policy benefits and terms. - Perform detailed needs analyses to recommend bespoke insurance solutions. - Consistently achieve and exceed ambitious daily, weekly, and monthly...

Our client operates within a multi-entity industrial environment supporting manufacturing and operational services. The business is experiencing steady growth and manages intercompany processes across several divisions. The organization values teamwork, accountability, and a professional working culture. The Production Planning Assistant will support production planning activities while...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...