Support Team Manager jobs in Rivonia

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.We give...

JOB PURPOSE - We are seeking an experienced Quality Assurance (QA) Team Manager to lead our QA Team within a high-performance debt collection call centre environment. The purpose of this role is to ensure consistently high levels of call quality and customer experience, with strong adherence to company standards, policies, and compliance requirements. - The QA Team Manager will play a...

JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIREMENTS: - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. -...

Job Description The purpose of this role is to lead and coordinate the daily operations of the Loan Management Unit (LMU), ensuring that all loan-related activities are executed with precision, efficiency, and compliance. This includes overseeing the end-toend loan administration process, from disbursement to repayment, while maintaining high standards of data integrity, client service, and...

The purpose of this role is to lead and coordinate the daily operations of the Loan Management Unit (LMU), ensuring that all loan-related activities are executed with precision, efficiency, and compliance. This includes overseeing the end-toend loan administration process, from disbursement to repayment, while maintaining high standards of data integrity, client service, and regulatory...

Team Lead: Desktop Support Engineer Rivonia, Sandton - Managed IT Services | R20 000+ The Opportunity If you enjoy leading people and still want to stay hands-on technically, this role gives you both. You ll join a stable Managed IT Services Provider in Rivonia, Sandton, where you will guide a support team while working on real client desktop and server environments. You will earn R18,000...

JOB PURPOSE Manage and prioritize IT Systems Development tasks through the effective deployment of resources and efficient workload allocation. Lead a team of system developers to drive innovation and ensuring that Business IT Systems requirements are sufficiently developed and adhered to. --------------------------------------------------------------- RESPONSIBILITIES Application Software...

Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...

JOB TITLE: User Support Team Leader LOCATION: Hybrid/Remote: Johannesburg OR Cape Town/Stellenbosch ABOUT CYBERLOGIC: Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security,...

Job Duties/Responsibilities will include:Ensure that all systems are within compliance of laid out StandardsEstablish communication lines accordingly with different support teamsTailor assigned activities to site’s needs and coordinate with other stakeholders to minimize disruptionMaintain necessary SLA & supply individuals with required equipment, configurations and trainingProvide support when...

Required Experience · 8-10+ years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.​ · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record...

Minimum requirements: Quality Control & Assurance: Supervise inspections at raw material, in-process, and final production stages. Check product dimensions, tolerances, materials, surface finishes, and functional performance against engineering drawings and specs. Validate special processes such as welding, machining, heat treatment, coating, assembly, etc. Approve finished goods for delivery and...

Required Experience · 8-10 years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.â · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record managing...

Responsibilities: Team Leadership & Management - Lead, coach, and motivate the outbound sales/BDC team to achieve daily, weekly, and monthly targets - Monitor individual and team KPIs including call volumes, appointments booked, show rates, and conversions - Conduct regular performance reviews, coaching sessions, and call listening - Manage staff scheduling, attendance, discipline, and ongoing...

Hire Resolve's client is looking for a Team/Technical lead to join their team in Midrand, GP. The Software Development Team Lead will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET Core development stack. The Software Development Team Lead will provide technical and team leadership through coaching...

Job Description Hello Future: Sales Team Leader Welcome to FNB, the home of the #changeables. We design for the shapeshifters and the game changers. As part of our talent team FNB Personal Segment Advisory and Suites, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in...

We are seeking a highly skilled and experienced Technical Team Lead to oversee and manage our IT backup environment for multiple clients. The ideal candidate will take ownership of backup infrastructure operations, lead a team of backup engineers, and ensure the seamless protection and recovery of client data in complex enterprise environments. Required Experience · years in enterprise backup...

A global systems integrator and digital transformation expert focused on technology-enabled CX is seeking a talented Telephony Engineer to join their dynamic team. They are seeking a highly organised, performance-driven demand generation team leader to build. A hands-on leader to develop and scale a high-performing outbound Sales Development function supporting local and international markets....

Job Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service - Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work - Drive sales across product and campaign initiatives to...

Hire Resolve's client is looking for a Team lead: Security Engineer to join their team in Johannesburg, GP. The individual to lead the design, implementation, and continuous improvement of a secure, scalable, and high-performing network infrastructure that supports the organization's current and future business objectives. This includes providing technical leadership, fostering operational...