support specialist jobs in Cape Town

A leading recruitment firm in Cape Town is seeking a Contact Centre Support Specialist to provide comprehensive administrative support and logistical coordination services. This role is crucial in executing support activities for the Customer Experience team, ensuring efficient operations in the contact center environment. The ideal candidate will work closely with leadership to enhance customer...

A leading technology company is seeking a remote support specialist in Cape Town to provide assistance to clients and resolve issues efficiently. Candidates should have at least 2 years of helpdesk experience and relevant certifications like A+ and Microsoft. Skills in computer literacy and effective communication are essential. This hybrid role demands the ability to cope under pressure and...

A leading educational institution in Cape Town is seeking an Information Specialist (Librarian) to manage and curate information resources. Responsibilities include assisting students and academics, shelving and organizing library books, and conducting training sessions. Ideal for candidates with a National Diploma in Information Science and experience in an academic library. The role supports a...

Role Details Type of Support: Omnichannel (Email, Chat, and Phone Support) Contract Duration: Permanent Work Schedule: 8:00 AM to 5:00 PM, CET | Two (2) consecutive days off Work Type and Location: Remote, South Africa About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and...

A fast-growing VOIP company is seeking a Technical Customer Support Specialist to provide support and troubleshooting assistance to clients. The ideal candidate will have at least 2 years of experience with a strong understanding of VOIP technologies. Responsibilities include handling inbound and outbound calls, resolving customer issues, and collaborating with teams. This is a fully remote...

A tech company in Cape Town is seeking an Arabic-speaking Client Support Specialist to manage a portfolio of Enterprise Premium Support clients. You'll collaborate closely with the Customer Success Executive to enhance support offerings and assist in fulfilling customer needs. The ideal candidate will have a Bachelor’s degree and at least 2 years of client support experience, particularly in the...

A South African financial services company is seeking a Support Assistant to ensure high-quality output and administrative support. The role includes handling queries related to premiums, claims, and providing essential services to Life Specialists and intermediaries. Candidates should have a Matric qualification and at least 2 years of experience in the Financial Services or Life Assurance...

A leading technical solutions provider in Cape Town seeks a Technical Support Specialist to provide first-line support to customers. You will diagnose basic product faults and support engineering teams in resolving issues. The ideal candidate holds a relevant electrical qualification and has at least two years of experience in technical support. Effective communication and a methodical approach...

A leading recruitment agency is seeking a German Speaking IT Support Specialist to join a growing team. This role provides first and second-line support to users in German-speaking regions. Candidates should be fluent in German and English, have 1-3 years of IT support experience, and be knowledgeable in Windows, macOS, and Office 365. This is a full-time remote position, ideal for someone with...

The Guest Relations and Support Specialist consultant plays a vital role in ensuring a seamless travel experience for Singita guests booked via our travel partners. This position involves taking ownership of guest bookings when they are travelling and to be the primary Singita point of contact on the ground for select travel partners and guests during this time. This role focuses on guest and...

Procurement Support Specialist | Contract Join to apply for the Procurement Support Specialist | Contract role at iqbusiness. 4 days ago Be among the first 25 applicants. iqbusiness is seeking to employ a Procurement Support Specialist on a 12-month contract to collaborate with an international client from our offices in Welgemoed, Cape Town, Northern Suburbs. This is a hybrid role (3 days...

A leading tech company in Cape Town is seeking a German Customer Support Specialist. The role involves handling customer inquiries about TV and mobile products, troubleshooting technical issues via email and chat. Ideal candidates will have at least 6 months of experience, excellent written English, and strong problem-solving abilities. Bilingual candidates, especially those fluent in German, are...

A leading digital agency in South Africa is seeking an ERP Support Specialist to provide user support, maintain documentation, and create training materials for its ERP system. Ideal candidates have a Bachelor's degree in IT or related fields, and experience in ERP application support. Offering a dynamic work environment with opportunities for growth, this role is aligned with digital...

About the job Contact Centre Support Specialist Responsibilities: - The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. - The role provides efficient,...

Location: Cape Town, South Africa Salary: R20000 - R22000 Per Month Work Model: On-site About the Company Our client is Africa’s leading luxury travel organisation, dedicated to creating unforgettable journeys that inspire, transform and protect. They are purpose-driven, committed to uplifting communities, conserving wildlife and leaving a meaningful legacy across the continent. Why Join...

Role Details Type of Support: Omnichannel (Email, Chat, and Phone Support) Contract Duration: Permanent Work Schedule: 8:00 AM to 5:00 PM, CET | Two (2) consecutive days off Work Type and Location: Remote, South Africa About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new standard in CX and...

About the job German Speaking IT Support Specialist Our client is a leading boutique provider of sales outsourcing solutions, specialising in supporting SaaS companies across the EMEA region. By delivering tailored sales outsourcing services across the entire sales cycle, they empower SaaS businesses to scale efficiently and sustainably. In the world of SaaS, one constant remains — the vital...

A leading tech support company is seeking a motivated Italian Bilingual Technical Support Specialist to provide high-quality support in both Italian and English. This role involves assisting users with technical inquiries related to medical equipment through various channels. The ideal candidate should have strong problem-solving skills and the ability to explain technical concepts clearly. Join...

A licensed financial services provider is seeking a proactive Technical Support Specialist in Cape Town. This role involves maintaining internal software systems, assisting with documentation, and addressing client queries. The ideal candidate should have a technical foundation, strong communication skills, and 1-2 years of relevant experience. The position is full-time and onsite, offering an...

A customer support company in South Africa is seeking a Dutch Bilingual Technical Support Specialist II to deliver high-quality support in both Dutch and English. The role involves troubleshooting medical equipment inquiries and providing excellent customer service. Candidates should have strong communication skills and a passion for healthcare. This is a remote position with competitive...