A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...
An IT recruitment agency is seeking a Service Desk Consultant for a 6/12 month contract in Bethlehem. The role requires a Grade 12 certificate, A+ and/or N+ certification, and 1-3 years of experience in IT support. Responsibilities include providing first-level support, logging service requests, and ensuring exceptional customer service. Preferred qualifications include ITIL Foundation...
A leading retail company in Cape Town is seeking an IT Service Desk Coordinator with at least 5 years of experience in a Service Desk environment. The role involves providing 2nd and 3rd line support to stores, managing escalations, and contributing to knowledge base documentation. The ideal candidate should possess strong problem-solving abilities, excellent communication skills, and a customer...
An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...
A leading financial services provider in South Africa is seeking a Service Desk Engineer to provide efficient IT desktop support. This role involves resolving user queries, ensuring operational compliance, and fostering client relationships. Ideal candidates have at least 2 years of service desk experience and a solid understanding of IT capabilities. The position is based in Johannesburg and...
A leading IT solutions provider in South Africa is seeking a Field Service Engineer responsible for providing on-site technical support. The ideal candidate will have strong expertise in hardware and software installation, network configuration, and troubleshooting, alongside excellent problem-solving skills. The role involves regular travel to customer sites and requires effective communication...
A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...
A higher education institution is seeking an Assistant Officer: Technical Support Agent in Bloemfontein. The role involves providing technical support for both hardware and software, ensuring customer satisfaction, and complying with Service Level Agreements. Candidates must have a Higher Certificate in an IT-related field, CompTIA certifications, and experience in a similar role. The position...
A leading technology company in the mining sector seeks a Desktop Support Analyst in Johannesburg. This role involves providing IT support to local staff and coordinating with global teams. Candidates should possess strong communication skills, hands-on experience with Microsoft tools, and a passion for customer service. The position offers a flexible work environment, professional development...
A leading IT support company in Cape Town is seeking a Tier 1 Service Desk Engineer. In this role, you will provide first-contact technical support and assist with projects to maintain stable IT environments. Candidates should have 3-4 years of IT support experience and knowledge across various technologies, including Windows and Azure. The position offers a comprehensive benefits package...
A global IT solutions provider is seeking a Service Desk Technician - Bilingual Spanish/English. This role requires strong troubleshooting skills and client service focus to efficiently handle customer incidents. The ideal candidate will have an associate degree and experience in IT Service Desk functions using tools like ServiceNow. Working knowledge of Windows OS and relevant certifications...
A global investment advisory firm in Cape Town is seeking an IT Support Specialist to provide first and second-line technical support. The ideal candidate should have 2-4 years of experience in IT support, emphasizing teamwork, analytical skills, and collaboration. Responsibilities include managing ticket volumes, participating in IT infrastructure migration, and ensuring excellent customer...
A global e-commerce leader is seeking an IT Services Support Specialist to provide technical support to employees. The role involves troubleshooting systems and managing support tickets. Ideal candidates will have experience with Windows, Mac, and Linux, as well as excellent customer service skills. This remote opportunity requires candidates based in Cape Town for on-site meetings. Comprehensive...
A growing technology services provider in Johannesburg is seeking a Service Desk Analyst (L1) to deliver first-line IT support in a dynamic customer-focused environment. Ideal candidates should have 1-2 years of IT support experience and strong troubleshooting skills. You will provide support to clients through phone and email while maintaining clear communication and excellent service. This role...
A leading technology services provider seeks a Junior Service Desk Agent to facilitate incident resolution and maintain customer satisfaction in Gauteng, South Africa. The role requires attention to detail and strong communication skills, with a focus on first-line resolutions. Candidates need a matric qualification and IT certifications. This is a contract position that involves shift work and...
A technology solutions provider is seeking a Service Desk Engineer in Newcastle, KwaZulu-Natal. This full-time role involves providing first-line technical support and managing incidents through a ticketing system. Candidates should have at least 1 year of experience in a similar role and possess strong communication and customer service skills. Opportunities for training and internal career...
A leading cloud solutions provider in Cape Town is seeking a Customer Service Advisor for a shift-based role. The successful candidate will handle calls and online chats, providing technical support to students during exams. Excellent customer service skills and some technical experience are desirable. The position offers a hybrid working environment and opportunities for career progression. Join...
A leading recruitment agency based in Northern Cape is seeking a Service Desk Support Technician. The role requires analyzing and prioritizing requests, providing hardware and software support, and ensuring timely client communication. Candidates must have relevant IT qualifications like a Higher Certificate in IT, A+ and N+ certifications, and 2-3 years of experience in a related field. Strong...
IT Services Support Specialist, IT Services Global Service Desk (GSD) Amazon's IT Services Support is the first point of contact for technical support service requests. The IT Support Technician spends the day fielding incoming support chats, calls, and online requests on behalf of Amazon employees worldwide. Successful candidates will work on a rotational schedule, including weekend shifts. The...
A leading IT services company in Johannesburg is seeking an experienced IT Support Specialist. The ideal candidate will have over 3 years in a similar role, hold relevant IT qualifications, and possess strong troubleshooting skills. Responsibilities include managing client requests, maintaining databases, and ensuring high levels of client satisfaction. Candidates should have experience with...