Support Manager jobs in Cape Town

Business Segment: Business & Commercial Banking Location: ZA, Western Cape, Cape Town, Standard Bank, Tyger Manor, 309 Durban Road Job Overview: Responsible for leading a team of support bankers, ensuring they provide efficient and effective support to the Enterprise Multi-Channel and Portfolio segment teams by understanding client priorities. This role involves overseeing end-to-end people...

A global intelligence consultancy is seeking an Office Administrator in Cape Town. This role involves managing office facilities, providing executive assistance, and ensuring compliance with Occupational Health and Safety regulations. The ideal candidate will have prior office management experience, excellent English communication skills, and familiarity with MS Office and Salesforce. We value a...

The People Support Manager leads the delivery of integrated People Support Services (PSS) that drive business performance, employee engagement, and organisational growth. The role is responsible for developing and executing strategic and operational HR initiatives that align with Pepkor Payments and Lending’s vision, values, and culture. Acting as a trusted business partner, the PS Manager...

Apply By It pays to have friends! - Refer a friend and you could earn R25 000 - This vacancy forms part of an approved Incentivised Referral Campaign as prescribed by the Talent Acquisition policy - Please contact the relevant Talent Acquisition Specialist, should you have any difficulties with uploading your referral on Success Factors. We're On The Lookout For Energetic, Self-motivated...

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...

A leading software expert in payments is looking for an Application Support Manager in Cape Town. You'll manage customer support, ensuring high uptime and satisfaction. Ideal candidates have 5+ years in support, leadership skills, and IT infrastructure experience. Strong knowledge in AWS, Linux, and scripting is a must. This role offers a transparent culture focused on career growth and work-life...

Senior Customer Support / Customer Experience Manager (E-commerce) Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Senior Customer Support / Customer Experience Manager to lead and elevate customer support operations for a growing e-commerce business. This role owns the full customer support lifecycle from onboarding through post-purchase support and retention – while...

A reputable IT services provider in Cape Town is looking for a service-driven SLA Account Manager to join its team. The position requires managing client relationships and delivering quality IT support based on SLA agreements. Candidates should possess strong skills in Microsoft 365 administration, Windows support, and have a solid understanding of networking. The role will involve both remote...

Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...

About the Role We are seeking a dynamic and highly motivated Support/Account Manager to join our growing team. In this role, you will be responsible for managing client accounts from the point of sale, ensuring a seamless onboarding experience and ongoing client satisfaction. Acting as the primary point of contact, you will play a key role in building long-term client relationships and ensuring...

Level 1 Tech Support - Managed Services in Cape Town Job Description: Level 1 Managed Services Technician Location: Cape Town CBD (Workshop17) Work from Office Only Salary: Up to R18,000 per month (depending on skills and experience) Working Hours: Monday to Friday, UK Hours (9am6pm / 10am7pm depending on daylight savings) The Opportunity We are growing! As part of our evolution, were...

Over the last decade, Webrepublic has grown from an ambitious startup into Switzerland’s leading digital agency. More recently, Webrepublic has launched a subsidiary in South Africa to work hand-in-hand with our HQ in Switzerland. Our team in Cape Town has grown, and we are now looking for an IT Project Management Support to expand our local presence into a large-scale operation. As an IT...

About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long‑time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform...

IT Support Technician / IT Manager Well known IT specialist support company looking for an IT Support Technician/IT Manager role based in Cape Town to service local client base and assist with remote support across the country. Duties & Responsibilities - Responsible for CT operations of IT Company. - Telephone, Remote Support and onsite support at various locations around Cape Town. - Various...

Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight Forwarding,...

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

A global information services provider in Cape Town is seeking a Production Support Manager to lead a team ensuring the reliability of mission-critical software systems. The role includes managing incidents, overseeing production-level escalations, and implementing continuous improvements. Candidates should have over 10 years of experience in production support, with strong leadership skills,...

Our client is a licensed and fast-scaling iGaming and sports betting operator building a high-performance operation in Cape Town. With customer experience sitting at the core of their growth strategy, they are looking for an experienced Customer Support Manager to lead, structure, and elevate their support function across sportsbook and casino. This is not a call-centre role. This is a senior...

A fast-growing technology company is seeking a proactive and solutions-focused Customer Support Manager to lead and scale their support function. This role exists to ensure customers consistently receive timely, effective, and friendly assistance, while balancing excellent service with operational efficiency. The Customer Support Manager will be responsible for motivating, supporting, and...

About the job Application Support Manager (Fintech/Payments) Our client is a leading software expert in South Africa's payment and transaction processing and management industry. Their cloud‑based processing technology is used by/integrated into SA's biggest banks, retailers and MNOs and has impacted the lives of many South Africans. On top of being successful in their business, they aim to be...