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support management jobs in Brackenfell
Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...
A reputable financial services firm in Bellville is seeking a highly skilled Senior Wealth Assistant. The successful candidate will provide professional support to the Wealth Manager in financial planning and client administration. Responsibilities include processing new client documentation, servicing existing clients, and ensuring compliance with financial legislation. Ideal candidates will...
Key Outputs Grow market share and recognize new sales and aftersales opportunities Manager and lead the team of PSSR's to achieve set target and objectives. Build, establish and maintain strong, long-term customer relationships and ensure customer solutions. Own the customer experience and drive net loyalty score. Leads solution development and innovative efforts and ideas as identified and...
Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...
Role Purpose The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the Contact Centre leadership team. The role provides efficient, proactive, comprehensive administrative support...
Purpose of the Job The role of a Support Specialist II is to support the effective and efficient functioning of a Business Unit through the delivery of varied and complex administrative services. A resourceful and flexible approach is required. The position requires a strong degree of responsibility, discretion, and confidentiality. The role also coordinates projects, conducts research and...
Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...
Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....
Business unit, Department, Reporting Business Unit CPS Department: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...
Apply now » Date: 26 Nov 2025 Location: Brackenfell, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit CPS Department: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions - Logging and closing all installation incidents per project...
A recruitment agency is seeking an IT Systems Engineer in Bellville. The role involves compliance with ticket management processes, responding to logged tickets, and ensuring timely updates. Candidates must have a Matric or equivalent, A+ and N+ certifications, and at least 3 years of experience in IT support environments, including Microsoft 365 and Azure. Strong communication skills and time...
A leading Managed IT Services Provider in Bellville is seeking a Specialist Services Engineer (T2) for a full-time position. This role focuses on providing technical support and assistance to clients, including troubleshooting and issue resolution. Candidates should have over 5 years of experience in IT support and necessary certifications such as A+, N+, and Microsoft MCSA. The role involves...
Overview Disruptive IT is a 100% black female-owned and managed company, bringing a fresh approach to information technology services. With over 15 years of experience in IT and Finance, the company aims to empower clients through innovative, cost-effective, and agile digital solutions that address modern business challenges. Disruptive IT specializes in transforming traditional business...
Purpose: The primary purpose of an IT Technical Support Specialist focusing on hardware is toensure efficient functioning, maintenance, and deployment of hardware resources withinan organisation's IT infrastructure.KEY RESPONSIBILITIES:- Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including computers,...
Purpose of the Job The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. Job Objectives - Providing excellent customer service experience to all Shoprite...
Overview Build productive, professional relationships and strategic partnerships with key personnel in assigned key account customer accounts. Proactively assess, clarify, and validate customer needs on an ongoing basis. Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and...
Business unit, Department, ReportingBusiness Unit CPSDepartment: Field Services Core DescriptionThe main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...
The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group.
Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...
Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...