Funnelr is hiring The company is growing quickly, and we need more support agents (Must be 18-26 years and speak fluent English) Funnelr is looking to hire entry-level technical support agents in Century City to assist our team. We sell a niche online marketing app for small and medium businesses, We have customers worldwide - primarily in English-speaking first-world countries - who often...
Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...
Contract Position- Looking for Desktop support technician for our client in Century City must have a valid CompTIA A+ certificate and be both credit and criminal clear. Duties will include: troubling shooting, assisting with logging calls with Dell; break fix - replacing components; reimaging devices and reloading software, new installations Job Type: Full-time Pay: R5 000,00 - R7 000,00 per...
Student Support Consultant (JB2606): Century City, Cape Town, Western Cape - Customer Service- Call Centre/Admin Support Agent (JB2606)Century City, Cape TownR5000 - R6000 per month Educational requirementsGrade 121-3 years previous customer service experience preferably in an omnichannel environmentUnderstanding of the student journey in distance education Duties and responsibilities:Customer...
The primary purpose of this role is to provide first line IT support to local users. Providing hardware & software support as & when needed, whist continually working with the centralised UK IT team to deliver an excellent internal service. Principle Duties- Provide timely & effective technical support to end-users via various communication channels, addressing hardware & software issues,...
The Junior Support Specialist is responsible for assisting clients where needed and enhancing the client experience. The role involves processing complaints and issues related to products or services. Additionally, the Junior Support Specialist assists clients with completing purchase requests, upgrade requests and returns, and frequently provides technical assistance to clients. Primary...
Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service! Our Western Cape branch is looking for someone that is keen to learn with a can-do attitude. You will provide second line specialist support and assistance to computer users by answering questions,...
Support Desk Manager Location: Century City, Cape Town (In-office)Salary: R600,000 - R840,000 CTC per annum Benefits: Medical aid contribution We’re looking for an experienced Support Desk Manager to take ownership of a busy 24/7 support operation. This role suits someone who thrives in a technical environment, can lead from the front, and knows how to keep both customers and teams running...
Minimum of 3 years experience as a Systems Support Analyst, Application Support Analyst, or similar role Strong SQL experience, including complex queries, joins, and data investigation Proven ability to support enterprise systems and databases Familiarity with ticketing systems and incident management rituals Sharp analytical mind, calm under pressure, and excellent communication skills If you...
The Customer Support Agent is responsible for managing incoming customer interactions across phone, email, and other communication channels. The role ensures accurate information delivery, efficient order processing, and timely Level 1 issue resolution for sales, technical, and operational queries. This position is essential in upholding customer satisfaction and driving operational...
1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...
Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer...
Minimum Experience Requirements: - Able to work independently as well as to participate effectively in a team environment. - Experience in Freight Forwarding, Logistics and Transport Management applications - Quick learner and fast thinker with the strong ability to respond and solve problem in an efficient manner. - Experience with one-on-one and group training both in-person and via web...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
Key Responsibilities: Desktop Support & Troubleshooting - Deliver advanced support for desktops, laptops, and peripheral devices, including diagnostics and repair of hardware, operating systems, and applications. - Resolve complex technical incidents and service requests promptly while maintaining high customer satisfaction. - Support users in person and remotely, providing efficient solutions...
Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...
Youll sit at the centre of the operation the person who ensures systems dont crash, data doesnt drift, and users dont wait. Expect to: Maintain the day‑to‑day health of operational and reporting systems Deliver system development (queries, reports, user tools, interfaces) based on helpdesk requests Troubleshoot issues, identify root causes, and implement clean, scalable fixes Provide second‑line...
Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management qualification/degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight...
Job Description: Engineer the Crossing: Diagnose and resolve a wide array of hardware, software, and network issues, constructing reliable solutions under pressure Guide the Travelers: Provide clear, patient, and effective support to users of all levels, ensuring they can navigate their digital landscape with confidence Fortify the Pathways: Proactively maintain and improve core systems,...
Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight Forwarding,...