Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...
Role Purpose The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the Contact Centre leadership team. The role provides efficient, proactive, comprehensive administrative support...
Purpose of the Job The role of a Support Specialist II is to support the effective and efficient functioning of a Business Unit through the delivery of varied and complex administrative services. A resourceful and flexible approach is required. The position requires a strong degree of responsibility, discretion, and confidentiality. The role also coordinates projects, conducts research and...
Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and toensure efficient functioning, maintenance, and deployment of hardware resources withinan organisation's IT infrastructure.KEY RESPONSIBILITIES:- Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including computers,...
Purpose of the Job:The MMA Customer Support Specialist is to provide meaningful support to Money Market Accountscustomers regarding for both technical and general account payments. This role efficiently manages allcustomer queries, going above and beyond to ensure client satisfaction, as well as collaborating withComputicket and Shoprite Customer Care Agents to support the MMA clients....
To ensure that all Customer Calls are attended to as per the agreed contract with Customer. Call Updating – Ensure that all calls are updated daily at 11:00. Petrol Cards – Ensure that Mileage is booked correctly on System as per Productivity Report that is submitted daily by Field Support Leader. Should Mileage be incorrect, correct mileage to be provided for correction. Appointment Made –...
Business unit, Department, Reporting Business Unit CPS Department: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...
Apply now » Date: 26 Nov 2025 Location: Brackenfell, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit CPS Department: Field Services Core Description The main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions - Logging and closing all installation incidents per project...
A reputable financial services firm in Bellville is seeking a highly skilled Senior Wealth Assistant. The successful candidate will provide professional support to the Wealth Manager in financial planning and client administration. Responsibilities include processing new client documentation, servicing existing clients, and ensuring compliance with financial legislation. Ideal candidates will...
We’re looking for two detail-oriented, service-minded People Support Generalists to join our energetic People Support team. You’ll be at the heart of the employee experience, ensuring every HR process — from onboarding to exit — runs smoothly and with care. You’ll manage employee data, coordinate lifecycle processes, and provide trusted support to employees and managers across our Manufacturing...
A large insurance firm in Bellville is seeking an Insurance Consultant to provide comprehensive support to intermediaries. The successful candidate will manage policy inquiries, strive for high customer satisfaction, and contribute to business growth. Candidates should have a Matric and relevant experience in financial services. This role offers a chance to be part of a team that values...
A leading cloud solutions provider in Durbanville is looking for a Senior Support Engineer to handle technical escalations and complex problem resolutions. This role involves mentoring engineers, collaborating with diverse teams, and managing customer onboarding to ensure quality service delivery. The ideal candidate should have over 5 years of relevant experience and skills in Azure, Office 365,...
Duties & Responsibilities Communicate with management regarding the status of tasks and Month End processes. Follow procedures and complete all checklists timeously. Generate and retrieve month-end reports from client’s dispensing systems. Set up new users' workstations and access. Fill the gap if managers are off sick or on leave. Liaise with service providers and manage all IT issues with...
A facilities management company is seeking a dedicated individual to provide operational support and maintain cleanliness in various settings. The role involves general cleaning of assigned areas, ensuring high standards of cleanliness, and following health and safety guidelines. Ideal candidates will have a National Senior Certificate and demonstrate reliability and punctuality. Join a team...
A technology services company in Parow seeks a Desktop Support Technician for an on-site contract role. The technician will provide essential technical support for desktop computers, resolving both software and hardware issues to ensure smooth day-to-day operations. Candidates must be available immediately, possess a valid driver's license, and have reliable transportation. Relevant IT...
Purpose of the Job The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. Job Objectives - Providing excellent customer service experience to all Shoprite...
Business unit, Department, ReportingBusiness Unit CPSDepartment: Field Services Core DescriptionThe main purpose of this position is to assist the Project Lead/s with administrative responsibilities Key Deliverables / Primary Functions Logging and closing all installation incidents per project timeously. Arranging for technicians and other vendors to be on site for installations within the...
The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group.
Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...
Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...