Shared Services Manager jobs in Strand

Purpose of the Role: To take full ownership of the Service & Repair department, ensuring it operates efficiently as a profitable and high-performing business unit while delivering exceptional customer service and maintaining technical and operational excellence. Key Responsibilities Include but Are Not Limited To - Manage and lead the Service & Repair department as a standalone business unit -...

MANAGER: SERVICE & REPAIR DIVISION Strand - Helderberg: My client, a well-established air-conditioning and ventilation company, is seeking a strong and experienced Business Manager – Service & Repair to take full ownership of the division and run it as a successful business unit. The role requires a decisive, people-focused leader with proven ability to manage, motivate, and drive performance...

A leading retail company seeks a Frontshop Manager in Somerset West, focused on driving sales and customer service excellence. The successful candidate will manage all aspects of front shop operations, ensuring compliance with policies, and developing a high-performing team. Responsibilities include achieving sales targets through effective merchandising, managing stock levels, and delivering a...

A well-established national company based in Somerset West is looking for a Client Service Manager with at least five years relevant experience in a customer-service environment and three years experience in a supervisory/management role to join their team. Requirements: - Relevant tertiary qualification will be advantage. - Refrigeration / Technical knowledge will be an advantage. - Minimum of...

This position involves overseeing the Services teams to ensure efficient scheduling and a consistently high standard of customer experience. You will manage after-sales service delivery, track and report on team KPIs, oversee call logging and ticket resolution, and ensure customer quotations are prepared and approved timeously. The ideal candidate will bring a minimum of 5 years experience in a...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Minimum qualification Grade 12 - Relevant tertiary qualification will be advantage - Refrigeration knowledge will be an advantage - Minimum of 5 Years...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets & profits for department Additional Requirements: - Must be willing to be on standby over weekends with the company...

Job Overview - Application Deadline: 3 January 2026 - Job Location: Somerset West, Western Cape - Job Title: Sales Customer Service Manager - Education Level: Diploma - Job Level: Management - Minimum Experience: 5- 7 Years Sales Customer Service Manager – Somerset West. Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming...

Recruiter: Status Staffing Job Ref: PC /LS Date posted: Tuesday, January 20, 2026 Location: Somerset West, South Africa SUMMARY: Our client in Somerset West is seeking a highly motivated and experienced Client Service Manager to join their team. The ideal candidate will have a minimum of 5 years' experience in a customer service environment, with at least 3 years in a supervisory or...

Are you a seasoned operations leader with a passion for creating seamless internal support environments? A leading company in the renewable energy sector is looking for an experienced Support Services Manager to join their senior management team. This role is central to the efficient operation of a multi-disciplinary team that designs, develops, and manages utility-scale solar energy projects....

Seeking experienced Service & Repair Manager to join well established company to run their Service & Repair Department. Key Responsibilities: - Deliver excellent customer care / client service - Schedule and book clients - Coordinate and manage technicians & staff - Prepare and manage job cards - Obtain pricing from suppliers - Handle invoicing on Pastel - Prepare quotations - Manage targets &...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...

Senior Service Coordinator Our client requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience and an efficient system for service and maintenance. Duties & Responsibilities Key performance areas: - Promote teamwork within the department and cross-functionally. Actively resolve issues that come up. - Manage subcontractors to ensure the...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Requirements: - Relevant tertiary qualification will be advantage. - Refrigeration / Technical knowledge will be an advantage - Minimum of 3 Years experience in a supervisory/management role within a customer service role - Computer literate (Excel ESSENTIAL) , Microsoft Word, Outlook, PowerPoint - Experience in Sage Evolution will be an advantage. - Fully bilingual with English as first...

A well-established national company in Somerset West is looking for a Client Service Manager. You will need at least five years of relevant customer service experience and three years of supervisory experience. Responsibilities include managing customer after-sales services and tracking team performance. The ideal candidate should be bilingual in English, a proficient computer user, and possess...

A well-established client with offices in Somerset West is seeking to employ a Trust / Client Services Officer. The candidate will form part of the Client Services Team and encompass a wide range of administration duties to an existing portfolio of multi-member pension schemes, Portfolio trusts, EBT’s and Retirement Annuity Trust Schemes (RATs). In addition, the post holder will liaise with...

Reference: SW004648-ML2-2 Well established company with a national footprint has a vacancy for a Senior Coordinator with at least five years experience to join their team based in Somerset West. Duties & Responsibilities Requirements: - Minimum Grade 12 qualification - Relevant tertiary qualification will be an advantage - At least 5 years’ experience in a customer-service environment -...