Service Support Specialist jobs in Midrand

ROLE PURPOSE The VoIP Fraud & Technical Support Specialist is responsible for detecting, investigating, and resolving VoIP fraud incidents as well as providing advanced technical support for VoIP platforms. This role ensures service continuity, protects customers from fraud exposure, and supports the stability of VoIP systems through proactive monitoring, troubleshooting, and close collaboration...

Role purpose:To provide the Consumer Business Unit (CBU) and Vodacom South Africa finance team with regular financial reporting consolidating CBU FBP Prepaid & Contract PnLs together with OPEX to create a single CBU PnL view down to EBITDA level. This includes the creation and management of CBU PnL for MEC, RF, Budgets and LRP processes through timely co-ordination of internal stakeholders (CBU...

This role acts as the first point of contact between users and developers, handling product support, user training and user-focused validation of new releases. By filtering issues and providing clear feedback, the role reduces interruptions to development and improves overall product quality.Developers remain responsible for automated testing and code quality; this role complements that work from...

Overview The Costing and Pricing Specialist is responsible for developing accurate, competitive, and compliant costing and pricing strategies for medical supply bids and tenders across the Middle East and Africa (MEA). The role ensures profitability, commercial success, and the integrity of the medical supply catalogue while supporting strategic decision‑making. Key Responsibilities 1. Costing...

Company: (Located in Centurion - Gauteng) Design7 is hiring a field onboarding specialist to install and activate payment devices (speedpoints/card machines) across Gauteng. This is a hands-on role: install, train, ensure the device works, submit docs correctly, and follow up after installation. Key responsibilities - Travel to scheduled merchant appointments across Gauteng - Install...

Overview The Service & Support Engineer is responsible for enabling and supporting internal KAS (Kemin Application Solutions) teams in connecting hardware devices to sciORIAN, a cloud-based Service & Application Solution platform that enhances Kemin's existing products and services. This role focuses on providing technical assistance, troubleshooting, and guidance, configuring and onboarding...

Job Discription: Responsible for monitoring and optimizing service provider performance to ensure high service quality, operational efficiency, and customer satiffaction through tracking, coordination, and data analysis. Key Responsibilities: Monitor daily operations and performance of service providers against company standards Track service work orders, fllow up on delays or quality issues, and...

Are you detail-driven, commercially aware, and passionate about shaping winning bids and proposals? This is an opportunity to join a professional consulting environment where you'll play a key role in business development, tender management, and project coordination across a diverse group of companies. This role sits within an established, multi-disciplinary professional services group operating...

We are seeking a detail-oriented and experienced Microsoft Dynamics Supply Chain Support Consultant to join our ERP support team. This role involves supporting end-users, maintaining and optimizing supply chain processes within Dynamics 365 (Finance & Operations or Business Central), and resolving functional issues to ensure smooth operations. Who Are We? Decision Inc. is a global digital...

At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional to join our dynamic team as a Online Support Leadto join our dynamic team of #Changemakers.Purpose of the Job:The Online...

Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service! Our Midrand branch is looking for someone that is keen to learn with a can-do attitude. You will provide second line specialist support and assistance to computer users by answering questions, resolving...

JOB PURPOSE Manage and prioritize IT Systems Development tasks through the effective deployment of resources and efficient workload allocation. Lead a team of system developers to drive innovation and ensuring that Business IT Systems requirements are sufficiently developed and adhered to. --------------------------------------------------------------- RESPONSIBILITIES Application Software...

We are seeking a proactive and detail-oriented IT Support Specialist to provide technical assistance and support to end-users across the organization. The role involves diagnosing and resolving hardware and software issues, maintaining IT infrastructure, and ensuring optimal functionality of technology systems. Responsibilities and Duties - Technical Support: - Provide first-level support to...

We are seeking a skilled Field Support Engineer with over 2 years of experience in hardware diagnostics and IT field services. The ideal candidate will perform systematic hardware troubleshooting using HP and Lenovo tools, identify failing components, and document fault symptoms and resolutions. You will escalate complex issues to senior engineers while providing clear explanations to clients in...

A national company in Midrand is seeking a high-energy Junior IT Support Technician. Salary negotiable between R9,500 to R12,500 following interview and dependent on experience. Essential Requirements: Completed Matric Completed relevant tertiary IT qualification – beneficial Completed A+ / N+ - highly beneficial Own transport with a valid driver’s license – essential 2+ years’ experience...

Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Direct Reporting Line: Head Academic Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support. Emeris, Online Centre has a vacancy for an Academic Support Co-ordinator. NB. This position may be...

The Product Support Specialist ensures that internal web applications are usable, stable and well-understood by users. This role acts as the first point of contact between users and developers, handling product support, user training and user-focused validation of new releases. By filtering issues and providing clear feedback, the role reduces interruptions to development and improves overall...

Overview: Responsible for the day to day management of the logistics function, ensuring cost effectiveness and timely management of carriage, using approved vendors for Exports and local distribution, working with the operations team to deliver product to the customer in an efficient manner, continually communicating with all parties to insure customer satisfaction of the highest standard. Daily...

ROLE PURPOSE The Trade Partner Support Administrator is responsible for providing day-to-day operational and administrative support to trade partners. The role ensures accurate processing of partner requests, queries, and transactions, while maintaining records, tracking cases, and ensuring adherence to service levels. The incumbent works closely with the Trade Partner Support Team Lead and...