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Service Support Manager jobs in Plattekloof
Job ID: 54056Date Posted: Posted 5 hours agoLocation: Kenilworth - Cape TownJob Title: SUPPORT SERVICES MANAGER - KENILWORTH - CAPE TOWN - WESTERN CAPE Support Services Manager, Head Office in Kenilworth, Cape Town. We are looking for a resourceful individual with good organisational and project management skills to join our team!! Purpose of the Role The Support Services Manager is...
About the National Service and Support ManagerWe are hiring a National Service and Support Manager in our Richmond Park, Cape Town office.The purpose of the National Service and Support Manager is to oversee and develop Rubicon's national service and support structures. The primary role of these structures is to attend to customers' equipment repairs, warranty claims and pre-and-post sales...
Key Outputs Grow market share and recognize new sales and aftersales opportunities Manager and lead the team of PSSR's to achieve set target and objectives. Build, establish and maintain strong, long-term customer relationships and ensure customer solutions. Own the customer experience and drive net loyalty score. Leads solution development and innovative efforts and ideas as identified and...
Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...
JOB PURPOSE:The Systems Administrator/ support manager will support and maintain the Microsoft Windows domain, Linux servers and provide desktop support for local users. Log all issues and actions taken on company help desk ticket system. The position will report directly to the general IT Manager. Duties included but not limited to:Provide 3rd line assistance to help desk technicians. Provide...
Support Desk Manager Location: Century City, Cape Town (In-office)Salary: R600,000 - R840,000 CTC per annum Benefits: Medical aid contribution We’re looking for an experienced Support Desk Manager to take ownership of a busy 24/7 support operation. This role suits someone who thrives in a technical environment, can lead from the front, and knows how to keep both customers and teams running...
Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...
ROLE CONTEXT Are you a driven and service-focused leader with strong technical and operational management experience? We're looking for a highly experienced, trade qualified, hands-on and results-driven HVAC Service Manager to oversee the delivery of HVAC services across a portfolio of client contracts. This role combines team leadership, client engagement, SLA management, and operational...
Our client is seeking an experienced and driven 24/7 Service Desk Manager to provide strategic leadership and operational oversight of our always-on Service Desk function. This role is accountable for service excellence, team performance, and continuous improvement across a multi-tier, 24x7 support environment. You will lead, mentor, and develop a high-performing Service Desk team while ensuring...
If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....
Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...
Post Number ITS: SE14) Faculty/Department University of the Western Cape -> Deputy Vice-Chancellor: Research & Innovation -> Library Services Type of Position Permanent - Full Time Length of Contract Period Location Main Campus - Bellville, WC ZA (Primary) Closing Date 9/1/2026 Role Clarification & Key Performance Areas The University of the Western Cape Library Services' vision is to...
A leading retail company in Bellville seeks a Store Manager to oversee operations and ensure sales and compliance targets are met. This role requires 5+ years in store management within retail/FMCG, strong people management, and financial acumen. The ideal candidate will drive customer loyalty initiatives and maintain relationships with stakeholders, ensuring efficient store operations aligned...
REQUIREMENTS - Matric is essential. - Comfortable on phones. - Fast typist. - Basic IT skills. - Worked on Salesmate or similar CRM (If not, training will be provided). - Calm clear talker. - Organised. - Learns quick. RESPONSIBILITIES - Manage incoming calls and ensure a professional first point of contact - Log service calls and update customer info - Logging calls in Salesmate CRM. - Right...
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...
A technology services company based in Cape Town is looking for an experienced Tech Support Team Leader to manage a team of specialists. The ideal candidate will have 3–5 years in technical support, including 2 years in a leadership position. Responsibilities include driving customer satisfaction, improving support processes, and reporting on performance metrics. This full-time, on-site role...
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
LekkeSlaap is South Africa’s leading accommodation booking app known for its user-friendliness, exceptional customer experience, and extensive local accommodation options. Owned by Tripco, a travel technology company based in Cape Town, LekkeSlaap is committed to innovation, best-in-class customer service and setting new standards in travel technology. As a Properties Support Consultant, you...
Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides strategic direction, coordination and support...
Service Delivery Manager Location: Century City, Cape Town (Onsite)Salary: R840 000 - R1 140 000 CTC per year Benefits: Medical aid contributionTravel: USA trips 2-4 times per year We’re looking for a seasoned Service Delivery Manager to lead the delivery of IT services for global clients in the mining and construction industries. This role is hands-on, client-facing, and central to keeping...