Service Support Manager jobs in Franschhoek

Duties/Pligte - Facilitating the process of establishing sustainable transformation committees in academic departments, faculties and support environments; - Advising, supporting and resourcing faculty and PASS environment transformation committees on transformation strategy and programming to support the implementation of the Transformation Plan; - Advising, supporting and resourcing...

Apply now » Date: 15 Dec 2025 Location: Stellenbosch, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit Operate Department Service Integration Management (SIM) Job grade/level S5 Core Description The Specialist in Service Integration Management is responsible for overseeing the delivery of services to high and medium touch customers, ensuring high quality,...

Job Overview We are seeking a dynamic and results-driven Managed Services Business Development Manager (BDM) to join our Western Cape team. This role focuses on identifying and securing new business opportunities and leveraging them to introduce and sell our managed services portfolio . The ideal candidate will have strong business acumen , a proven track record in managed services sales, and...

Business unit, Department, Reporting Business Unit Operate Department Service Integration Management (SIM) Job grade/level S5 Core Description The Specialist in Service Integration Management is responsible for overseeing the delivery of services to high and medium touch customers, ensuring high quality, efficiency, and customer satisfaction. This role involves collaborating with internal...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

A leading retail and FMCG company in Paarl is seeking an experienced store manager to oversee operations and drive sales performance. The ideal candidate will have over 5 years of experience in a retail/FMCG environment, strong people management skills, and a solid understanding of financial management. Responsibilities include maximizing sales, ensuring exceptional customer service, and managing...

Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...

Vollherbst is a premium packaging and print partner serving leading wine, spirits, and FMCG brands. Their South African team operates as a compact, agile team backed by global expertise combining premium standards with startup adaptability. They have an opportunity available for an Operations & Commercial Support Lead a versatile, high-energy individual who can move seamlessly between...

RPO Recruitment is seeking an experienced and motivated Inside Sales Support Specialist to join our dynamic client team in Paarl. This position offers a fantastic opportunity for a proactive individual who thrives in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth sales operations, customer satisfaction, and efficient internal support for the sales team. Key...

Job Description: We are seeking a Technical Support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently. Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update...

Job Title First Response Technician LOCATION: Stellenbosch / Cape Town (Hybrid) About Cyberlogic Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud solutions, and...

Role Overview: The primary focus is to provide 1st and 2nd line IT technical support in a client facing environment in order to achieve high levels of customer satisfaction. Key Responsibilities: · Logging Incidents/Requests. · Provide desk-side support as assigned from the Service Desk. · Provide Tech Lounge Support, including but not limited to, Computer set-ups, Computer hardware repairs,...

Key Responsibilities- Provide professional customer sales support.- Process sales and purchase orders accurately.- Prepare and issue invoices for sales orders.- Book IBT (inter-branch transfers) and manage related documentation.- Arrange truck bookings for warehouse collections.- Support the sales team with administrative tasks as required. Requirements: - Matric certificate. - 1-2 years’...

Role Overview We are looking for a proactive, entrepreneurial technologist who will take full ownership of the day-to-day technical maintenance and support of the Servios tech stack for our largest and most strategic client. The primary goal of this role is to free up core development capacity by handling all recurring operational, analytical, and client-facing technical tasks, while continuously...

We are a Stellenbosch-based online retail business looking for reliable, local staff to join our team as Ecommerce Support & Order Dispatch Assistants. This is an entry-level, shift-based role suited to individuals who are organised, dependable, and comfortable working flexible hours. The role involves basic customer communication, preparing orders, and coordinating handover to delivery drivers...

Duties/Pligte The incumbent will be responsible for ensuring a high standard of service for the following functions:- Scheduling online and in-person consultations with prospective and current students about, inter alia, progression pathways for further studies, etc., and /or referring them to the appropriate services elsewhere on campus, as required.Providing a specialist Credential Evaluation...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

Our client in Paarl is in need of a junior Customer Support Consultant. The Support Consultant provides high-quality customer and technical support to ensure a positive customer experience and strengthen trust. The role focuses on professional service delivery, effective problem resolution, and maintaining the company’s reputation through excellent customer care. Key Performance Areas Customer...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...