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Service Support Manager jobs in Bloubergstrand
Job ID: 54056Date Posted: Posted 5 hours agoLocation: Kenilworth - Cape TownJob Title: SUPPORT SERVICES MANAGER - KENILWORTH - CAPE TOWN - WESTERN CAPE Support Services Manager, Head Office in Kenilworth, Cape Town. We are looking for a resourceful individual with good organisational and project management skills to join our team!! Purpose of the Role The Support Services Manager is...
About the National Service and Support ManagerWe are hiring a National Service and Support Manager in our Richmond Park, Cape Town office.The purpose of the National Service and Support Manager is to oversee and develop Rubicon's national service and support structures. The primary role of these structures is to attend to customers' equipment repairs, warranty claims and pre-and-post sales...
Support Desk Manager Location: Century City, Cape Town (In-office)Salary: R600,000 - R840,000 CTC per annum Benefits: Medical aid contribution We’re looking for an experienced Support Desk Manager to take ownership of a busy 24/7 support operation. This role suits someone who thrives in a technical environment, can lead from the front, and knows how to keep both customers and teams running...
ROLE CONTEXT Are you a driven and service-focused leader with strong technical and operational management experience? We're looking for a highly experienced, trade qualified, hands-on and results-driven HVAC Service Manager to oversee the delivery of HVAC services across a portfolio of client contracts. This role combines team leadership, client engagement, SLA management, and operational...
Remote | Contract-based | Growth Role (under Employer on Record) We are looking to bring on an experienced Implementation & Automation Lead to play a key role in scaling our operations and improving how we deliver value to clients. This is a hands-on, senior role suited to someone with a strong background in software implementation, system integrations, automation, and project delivery within a...
Branch Manager – Car Service & Repair Centre - Western Cape, Tableview #DriveYourCareerForward by leading the workshop and steering automotive excellence. Our client an RMI approved Automotive service and repair workshop recognised for their top quality and standards is looking for a dynamic branch manager to lead their workshop operations. The Branch Manager will oversee all aspects of the...
If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....
Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...
REQUIREMENTS - Matric is essential. - Comfortable on phones. - Fast typist. - Basic IT skills. - Worked on Salesmate or similar CRM (If not, training will be provided). - Calm clear talker. - Organised. - Learns quick. RESPONSIBILITIES - Manage incoming calls and ensure a professional first point of contact - Log service calls and update customer info - Logging calls in Salesmate CRM. - Right...
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...
A technology services company based in Cape Town is looking for an experienced Tech Support Team Leader to manage a team of specialists. The ideal candidate will have 3–5 years in technical support, including 2 years in a leadership position. Responsibilities include driving customer satisfaction, improving support processes, and reporting on performance metrics. This full-time, on-site role...
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
LekkeSlaap is South Africa’s leading accommodation booking app known for its user-friendliness, exceptional customer experience, and extensive local accommodation options. Owned by Tripco, a travel technology company based in Cape Town, LekkeSlaap is committed to innovation, best-in-class customer service and setting new standards in travel technology. As a Properties Support Consultant, you...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) provider, trusted by clients worldwide to deliver tailored, high-quality solutions. With a strong focus on customer experience, innovation, and operational excellence, we are expanding our team and seeking motivated professionals to join us. As a Customer Service Agent – Payables Support, you will play a key role in assisting...
JUNIOR TRANSACTION ANALYST (MID OFFICE SUPPORT) FINANCIAL SERVICES - SOUTHERN SUBURBS, CPT If you thrive on keeping complex projects organised and moving forward, we’re looking for you! A detail-driven professional to provide essential operational and administrative support to a fast-paced deal team. In this role, you’ll be the backbone of transaction execution — managing documentation,...
Job Overview Date Posted:Posted 6 months ago Location:Cape Town, Western Cape Job Title:Service Desk Analyst (German Support) Salary:R16,000 - R18,000 Salary Type:Negotiable Education Level:Diploma Job Level:Intermediate Required Experience:1 - 3 Years Service Desk Analyst (German Support) position available in Cape Town. Purpose of the Job:Key Responsibilities: - Acquisition of the...
Bachelor’s Degree- 1+ years customer service experience- Working knowledge of Microsoft Office Applications- Ability to navigate multiple computer systems and platforms- Strong attention to detail- Excellent written and verbal communication skills in English and Arabic- Experience in identifying opportunities to simplify and/or automate complex processes.- Must be able to think creatively and...
Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...
Service Delivery Manager Location: Century City, Cape Town (Onsite)Salary: R840 000 - R1 140 000 CTC per year Benefits: Medical aid contributionTravel: USA trips 2-4 times per year We’re looking for a seasoned Service Delivery Manager to lead the delivery of IT services for global clients in the mining and construction industries. This role is hands-on, client-facing, and central to keeping...