service excellence jobs in Soweto

A global chemical distribution company is seeking a Customer Service Team Lead in Johannesburg. The successful candidate will manage and develop a team of Customer Service Representatives, ensuring high-quality service delivery and operational efficiency. Key responsibilities include leading team performance, resolving customer issues, and implementing process improvements. Ideal candidates will...

A global technology and engineering solutions provider is seeking a Commercial Excellence Manager in Johannesburg. This role involves implementing strategies to drive lifecycle services sales and managing sales operations across the region. With a focus on collaboration and training, the position requires a blend of engineering background along with significant experience in sales within the...

A retail chain specializing in outdoor and travel gear is seeking an Assistant Manager for its Mall of Africa location in Johannesburg. The role involves leading and motivating the instore team to achieve sales targets and ensuring a high-quality customer experience. Candidates should possess 1-3 years of retail management experience, be confident in leadership, and have a passion for travel and...

A leading health and beauty retailer in Johannesburg is looking for an Assistant Store Manager to support store operations, drive sales, and ensure an excellent customer experience. The ideal candidate should have a minimum of 1 year’s experience in retail management, a Grade 12 qualification, and strong financial management skills. This permanent position offers a competitive salary in the FMCG...

A leading recruitment agency in Johannesburg seeks a Service Delivery Manager to oversee incident resolution, manage staff and achieve Service Level Agreements. The ideal candidate should have 7 years of experience in service delivery management, advanced knowledge of Microsoft Office applications, and relevant certifications like Microsoft MCSE. Responsibilities include providing remote support,...

A leading retail operations company in Johannesburg is seeking a motivated individual to oversee customer service and operational efficiency. Ideal candidates should have 2-3 years of experience in retail or supply chain operations while leading a team to ensure exceptional service delivery. Responsibilities include managing customer relationships, resolving complaints, and facilitating...

A leading global engineering company is seeking a Service Centre Manager to lead a dynamic team in Johannesburg, South Africa. In this role, you will be responsible for managing service operations, ensuring quality and safety, and fostering customer relationships. The ideal candidate has a mechanical engineering background with over 10 years of experience in service management. This position...

A leading South African bank is seeking a dedicated sales and service manager in Randburg. This role encompasses managing a team to achieve sales goals while ensuring compliance with organizational standards. The ideal candidate will have exceptional customer service skills, experience in relationship building, and the ability to analyze feedback for continuous improvement. Join a dynamic...

A leading retail company in Johannesburg is seeking a Store Manager to lead a dynamic team and drive sales goals. The ideal candidate will have over 3 years of management experience in a retail environment and possess excellent customer service skills. Responsibilities include managing store operations, ensuring customer satisfaction, and leading a high-performance team. This role requires strong...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

A leading brand in the hospitality sector is seeking an experienced Head of Operations for their Head Office in Sandton, Johannesburg. The role entails strategic oversight of operational departments, requiring a Bachelor's degree and 10+ years in operations. Responsibilities include standardizing processes, improving efficiencies, and leading cross-functional projects. Strong leadership and...

A telecommunications firm seeks an Account Manager in Midrand to provide customer support and manage accounts. The role involves negotiating agreements, compiling reports, and ensuring adherence to service-level agreements. Candidates should have a Matric and relevant qualification, with 2-5 years in customer service for business clients in telecom. Skills in communication, reporting, and...

Requisition Details & Talent Acquisition Contact REQ 143436 - Poppy Mlotshwa Closing Date - 7 January 2026 Cluster & Location Personal and Private Banking - Consumer Channel Protea Soweto - Gauteng Career Stream Client Service Leadership Pipeline Manage Self : Technical (MST) 80 Hour Service Consultant Job Purpose To educate clients on the convenience security and functionality of...

Join Our Team as a Team Lead! Are you an experienced leader with a passion for customer service and e-commerce? We are on the lookout for dedicated Team Leads to manage and inspire our Virtual Assistants. If you're ready to take your career to the next level, we want to hear from you! Ideal Candidate - At least 3 years as a Team Lead and 3 years in Customer Service. - Excellent English...

A retail company in Soweto is seeking a General Assistant to provide excellent customer service and manage inventory. Candidates should possess at least a Grade 12 qualification and have strong communication skills. Responsibilities include assisting customers, managing stock loading, and merchandising while adhering to safety and compliance standards. A flexible schedule is required, as shifts...

Overview To plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialists that contribute to hospital finances through accurate billing and risk mitigation processes. Minimum Qualifications And Experience - Relevant Bachelor's degree. - Registered Nurse. - 3-5 years’ experience in a similar role in private healthcare. - Must...

Overview Lead with Impact as Our Next Customer Service Team Lead. Do you thrive in guiding teams toward success? At TalentPop, we’re looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you’re a results-driven leader who balances people management with operational excellence, this role...

A leading retail company is seeking an Assistant Store Manager in Randburg to support store operations and drive sales excellence. The role involves managing staff, executing promotional activities, and ensuring compliance with company standards. Candidates should have a minimum of Grade 12 and at least 2 years of experience in retail management. This position offers a permanent contract with...

A retail company located in Soweto, Gauteng, is searching for a dedicated General Assistant to ensure excellent customer service in the store. The role involves handling customer inquiries, loading and merchandising stock, and maintaining a clean and safe environment. Candidates should possess a Grade 12 qualification or relevant work experience and must be able to communicate effectively in...

A leading retail company is seeking an Assistant Store Manager in Randburg. The role involves driving sales, ensuring exceptional customer service, and supporting the Store Manager in operations. Ideal candidates should have at least 1 year of experience in retail management and possess strong financial management skills. This position offers opportunities for career advancement within a dynamic...