service excellence jobs in Parow

A leading service provider in Cape Town seeks a Service Delivery Manager to oversee team performance, ensure operational excellence, and maintain high staff engagement. The role requires substantial management experience, ideally in a BPO environment, and involves coaching Team Managers to deliver top-tier customer service. Candidates must have a Matric qualification, proficiency in Excel, and...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring exceptional customer service. The ideal candidate will have a minimum of 2 years of experience in retail/FMCG operations and a Grade 12 qualification. An understanding of financial management and customer service excellence is essential for this role. This...

A global leader in customer experience solutions is seeking an Associate Director of Operations in Cape Town, South Africa. This role involves optimizing operations and leading teams to ensure industry-leading customer service. The ideal candidate should have a minimum of 5 years of experience in a senior Operations Manager role, strong communication and negotiation skills, and expertise in...

🎓 Design & deliver engaging soft-skills, communication and customer-service training 🔁 Continuously refresh training content and coaching plans 🧾 Lead the Ops QA team (coach development, calibration, and quality standards) 📊 Analyse customer communication trends and implement solutions to improve clarity, tone and efficiency ✌🏻 Report directly to the COO 📍 V&A Waterfront, Cape Town (on-site) Who...

Job ID:18178Position Type:Full-TimeJob Function:Services & OtherWorkplace Type:Division:TFG Financial ServicesProvince:Western CapeLocation:Cape Town NorthSuburb:Parow (Parow)Position Description:A challenging opportunity exists within the Credit Services Department for a dynamic and assertive individual with a willingness to learn. Your responsibilities would include: - Ensuring achievement of...

Assistant Vice President - Quality Excellence EXL Cape Town, Western Cape, South Africa Responsible in establishing and monitoring quality control measures, conducting regular calibration exercises, and facilitating quality huddles. Seniority level - Executive Employment type - Full-time Job function - Quality Assurance - Business Consulting and Services Referrals increase your chances of...

A leading quick-service restaurant chain located in Cape Town is seeking a highly experienced Functional Head of Logistics to manage and optimize supply chain and logistics operations. This pivotal role will ensure cost efficiency and service excellence, requiring 10–15+ years of logistics experience, particularly in QSR or FMCG sectors. The ideal candidate will demonstrate proven leadership in...

A renowned hotel group is seeking a Hotel Manager for The Bay Hotel in Camps Bay, Cape Town. The ideal candidate will have strong leadership and operational skills, overseeing daily hotel functions and ensuring high guest service standards. With a focus on collaboration and compliance, this full-time role offers competitive remuneration and opportunities for growth within the company. You will be...

Are you a seasoned cloud computing professional with a proven track record of leading high-performing teams? Are you passionate about driving innovation and delivering cutting-edge solutions? If so, we want to hear from you! We are currently seeking a Cloud Centre of Excellence Manager to lead our team of talented cloud professionals. In this role, you will be responsible for setting the...

Customer Excellence Manager Deliver world-class customer service for a growing international business UK hours, fully remote! Customer Service | Remote (South Africa-based) | R28,000R38,000 About Our Client Our client is a thriving, fast-growing business with a reputation for delivering outstanding customer experiences. They operate with a customer-first mindset and are expanding their South...

A leading retail company is seeking a Store Manager for their location at V and A Waterfront in Cape Town. The ideal candidate will have proven retail management experience and will be tasked with providing leadership and managing store operations to achieve sales and customer service goals. This role offers a chance to work in a dynamic environment where you can inspire and motivate a team while...

A leading retail company in Cape Town is seeking an experienced Store Manager to drive sales performance and manage store operations. You will be responsible for achieving turnover targets, managing inventory, and leading a team to deliver exceptional customer service. The ideal candidate has at least 3 years of retail management experience and a strong focus on team development. This role offers...

Position Overview The HR Business Partner Shared Services plays a key role in shaping and executing the Groups people strategy across our South African operations and global teams. This role blends strategic HR approach with operational excellence, ensuring our HR frameworks foster organizational success, compliance, and a positive employee experience. As a trusted partner to leadership and...

Meridian Wine Distribution, a trusted leader in the liquor industry, is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Brackenfell, Cape Town and is for a well-known wine company renowned for delivering premium products and exceptional service. Responsibilities Include: - Daily Order Check - Ensure telephones are manned effectively and...

Position description Job title Service Centre Technician Contract type Permanent Job Description Established in 1995, 3C Metal Group started as a specialist in high-pressure piping, welding, and installation services for the oil and gas sector. Over the years, the company has diversified its expertise into renewable energy, green technology, power generation, marine, and mining industries....

Key Outputs - Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and/or components. - Create a safe environment for all productive and non-productive employees by doing the following: o Ensure daily risk assessments are completed per artisan to control safety risks o Perform toolbox inspections - Effectively communicate with team,...

Service Delivery Coordinator Industry: Internet Service Provider (ISP) Location: Sable Square, Cape Town Type: Full-time About the Role We're looking for a Service Delivery Coordinator to coordinate the end-to-end delivery of our internet services, from order acceptance to activation. This role sits at the heart of operations, working closely with clients, internal teams, and third-party...

Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Team Leader Location: Passive House Head Office, Milnerton Job Summary: We are seeking a friendly, attentive, and solution-oriented Customer Service Agent to join our team. The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues,...

A well-known retail company in Cape Town is looking for an Assistant Store Manager to support the Store Manager in driving sales and ensuring service excellence. The ideal candidate should have at least 2 years of experience in a retail/FMCG environment, a strong understanding of financial management, and the ability to motivate a team to achieve targets. This role requires effective management...

A leading retail company in Stellenbosch seeks a dedicated Store Manager to oversee the store operations, ensuring financial performance and excellence in customer service. The ideal candidate will have at least 5 years of experience in retail/FMCG management, strong financial acumen, and a proven track record in leading diverse teams. This permanent contract offers a market-related remuneration...