service excellence jobs in Ballito

Role Summary The Customer Service Team Leader at MetroFibre will be responsible for overseeing the sales and operational activities within the store. This role requires strong leadership skills, excellent organizational abilities, and the ability to effectively manage a team of Customer Service Consultants. Responsibilities - Supervise and manage a team of Customer Service Consultants,...

A leading retail apparel company is seeking a mid-senior level Store Leader for their Ballito location in KwaZulu-Natal, South Africa. This full-time role requires a hands-on leader with proven experience in retail, exceptional customer service skills, and the ability to inspire and motivate a team. Responsibilities include overseeing daily operations, driving team accountability, and ensuring a...

Job Title: Service Center Administrator Location: [Insert location] Position Summary: Key Responsibilities: 1. Schedule service appointments and allocate resources effectively to meet service center goals. 2. Ensure all customer inquiries and complaints are handled in a timely and professional manner. 3. Maintain accurate records of service center activities and transactions. 4. Monitor and...

A leading customer experience provider is looking for a Head of Operations to manage contact centre operations in Umhlanga, Durban. The candidate will lead teams, ensure exceptional customer service, and drive performance improvements across multiple industry verticals. Responsibilities include overseeing daily operations, mentoring teams, and implementing strategies for continuous improvement....

A reputable health service provider is seeking an Administrative Assistant to manage reception activities and provide excellent customer service in a dynamic environment. Responsibilities include greeting customers, managing inquiries, and maintaining a well-organized reception area. The ideal candidate will have administrative experience, excellent communication skills, and a proactive attitude....

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

A leading food service company is seeking a dynamic Sales Representative to establish and maintain relationships with clients in the hospitality sector. The ideal candidate will execute sales strategies, acquire new customers, and provide product insights. A strong background in sales, excellent communication skills, and the ability to work independently are essential. This role offers a...

Description: The Group is looking for a graduate with minimal work experience to join Santova Financial Services in our Umhlanga Office. This oppportunity will facilitate practical hands-on experience as well as an in-depth exposure to all facets of short-term insurance focusing on niche as well as general markets and select candidates may also participate in the Company's development of new...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...

Job Title: Customer Service Advisor Job Description Experience the power of a game-changing career Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game‑changers in our sunny Durban office! We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the...

Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...

A dynamic retail company seeks a results-driven Store Manager in Umhlanga Rocks. This role requires a proven background in retail management and strong leadership abilities. You will drive store performance, ensure exceptional customer experiences, and foster staff development. The ideal candidate must possess excellent communication skills and a passion for retail excellence. This position...

General Product Manager The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spans: - Motor Products - Medical Products - App based security services - Communication Products We are looking for a General Product Manager to provide enhancement and oversight of our existing product lines with core focus...

Guest Services Liaison | Luxury Hotel | Umhlanga ️ Kendrick Recruitment is seeking a well-presented and service-driven Guest Services Liaison to join the team at a luxury hotel in Umhlanga. This role requires a polished individual with excellent interpersonal skills who can provide outstanding service and ensure an exceptional guest experience . Key Responsibilities Welcoming guests and...

Job description Job Title: Customer Service Representative Company: Remove Debt We are looking for a Customer Service Representative that will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Your responsibilities will include: - Managing large amounts of incoming...

SERVICE ADMINISTRATOR - DURBAN - R15000 to R17000 CTC max. We are currently recruiting for a SERVICE ADMINISTRATOR for a National Catering Equipment Supply company based in Durban to effectively record customer calls and timeous response to customer queries. Accurate completion of job cards, costing and closing thereof. MAIN RESPONSIBILITIES: - Ensure all Service calls are attended to and...

DESCRIPTION: The Amazon Web Services Professional Services (ProServe) team is seeking a skilled DevOps Architect to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey,...

A retail company in Ballito is looking for a Sales Advisor to enhance customer service and drive sales primarily through cross and up selling techniques. The ideal candidate should have a background in cosmetics and retail sales. Responsibilities include maintaining appealing shopping conditions and managing promotional events to ensure customer loyalty. A commitment to reducing loss and...

PURPOSE OF POSITION To Provides age-appropriate patient care according to the nursing scope of practice as defined by the South African Nursing Council (SANC). KEY PERFORMANCE AREAS - Must be able to practice within your scope of practice as an Enrolled Nursing Assistant - Must be compliant with the Hospitals Policies and Regulations - Must be efficient in preparation of a theatre according to...

A dynamic recruitment agency in South Africa is looking for a Customer Service Manager responsible for systems and process management, compliance, and ensuring service excellence. The ideal candidate will have 3-5 years of customer service experience and at least 2 years in a leadership role within a contact center or telecommunications environment. Competencies in managing teams and resolving...