service desk manager jobs in Midrand

Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...

We are seeking a Service Desk Manager to own the service desk end-to-end. This is a hands-on role focused on discipline, urgency, and customer experience. You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably. Key Responsibilities: - Own day-to-day Service Desk operations - Resolve L1 and L2 tickets...

JOBNUMBER iOCO03661- CONTRACT TYPE Permanent- CONTRACT TYPE:Hybrid The Role:We are looking for proactive and customer-focused Service Desk Agent to join our team. In this role, you will be the first point of contact for both new and existing customers, addressing a variety of support requests. Leveraging your strong product knowledge and excellent communication skills, you will deliver prompt,...

POSITION: FRONT DESK COORDINATORLOCATION: KYALAMI, RANDBURG JHBINDUSTRY: MEDICAL AESTHETIC PRACTICE This premier Medical Aesthetic Practice was established in 2018. They offering non-surgical aesthetic procedures performed by a qualified medical doctor specializing in medical aesthetics, alongside licensed and experienced aestheticians. APPLICATION REQUIREMENTS: - 2 years+ administration...

ROLE PURPOSEThe Service Assurance Manger is responsible for Services provided to customers who are selected based on their high Service Level Agreements on their strategic value to the business, monetary spend, number of sites, network complexity and a high demand for a focused group to manage these sensitive accounts. The Service Assurance Manager is responsible for managing a team of engineers...

Professionals we partner with typically demonstrate strength across the following areas: Financial Management & Reporting - Preparation and review of monthly management accounts - Oversight of financial reporting in line with IFRS - Budgeting, forecasting, and variance analysis - Delivery of accurate, decision-useful financial insights to senior management Controls, Governance & Risk - Strong...

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...

About the Company: Honda is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors. Central to this is Honda's commitment to be a fair, discrimination-free company that accepts the uniqueness and differences of people around the world. Honda adheres to the principle that all people are created...

About The Role Location: Midrand Mode of Employment: Permanent Position Title : Service Client Manager REGION EU&AF – COUNTRY SOUTH AFRICA A Snapshot of Your Day Client Manager at Siemens Energy Are you ready to craft the future of energy with an industry leader? As a Client Manager at Siemens Energy, you'll be at the forefront of driving innovation and excellence in our services. You'll work...

Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of delivering managed services and work with...

AQRESS has an opportunity for a dynamic and experienced individual to fill the role of Senior Manager, Corporate Services to oversee and enhance various business functions, including finance, supply chain, legal & compliance, human resources, and business development. This role will report to the Chief Operations Officer and it is crucial in driving organizational efficiency and supporting...

Company Description: About Deloitte Africa Consulting Services Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our professionals help clients identify and...

Overview: The Senior Network Services Manager is responsible for leading, developing, and optimizing International SOS’s regional network of medical, security, aviation, and logistics providers. Based in the Johannesburg Assistance Centre, this role ensures the regional provider network is high‑quality, cost‑efficient, compliant, and fully aligned with business needs across all service...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....

Responsibilities : Establish, manage, and maintain effective relationships with key clients and internal stakeholders to ensure customer satisfaction and service excellence.Oversee the delivery of contracted services in alignment with agreed SLAs and performance metrics.Ensure that service delivery processes are standardised, efficient, and aligned with best practice frameworks.Lead the...

Role PurposeTo Manage the overall Customer Managed Service development, delivery, and support requirements to ensure that Liquid Intelligent Technologies has the required capability to deliver customer managed Services to achieve the short, medium- and long-term Revenue Objectives. Develop and lead ecosystem for best in class managed services leveraging LIT and 3rd party resources and solutions....

JOBNUMBERiOCO03583- CONTRACT TYPEPermanent- CONTRACT TYPE:HybridThe Role:Lead. Optimize. Deliver. iOCO Infrastructure Services Invites You to Explore Possibilities.Are you a strategic thinker with a passion for ensuring seamless service delivery? Do you thrive in a fast-paced environment where customer satisfaction and operational excellence go hand in hand? If so, we want YOU on our team!We...

Role PurposeTo manage and drive interactions with off Net partners. Project manage orders from inception to delivery whilst coordinating internal and external stakeholders. Collect information for project tracking and status reporting according to defined project reporting standards. Actively contribute to the effective delivery of project tasks according to allocated duties and project plan and...

ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities. In general, the Service Manager has: - Visibility at a management level within Vodacom Business and in the Customer environment - Awareness of the Customer's business priorities, objectives and business drivers -...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital transformation and cybersecurity. Our solution sets...