Service Desk Engineer jobs in Cape Town

Job Title: Tier 2 Service Desk Engineer Location: Century City (On-site) Employment Type: Full-time Overview An international Cybersecurity and IT Managed Services provider is seeking a technically proficient Tier 2 Service Desk Engineer to join its Cape Town team. This mid-level role is responsible for resolving escalated incidents from Tier 1 engineers, supporting infrastructure projects,...

1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 – R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...

A leading cloud services provider in Cape Town is seeking an ambitious Service Desk Engineer to join its Managed Services Team. This role offers great growth potential, with opportunities to learn and advance within the company. You’ll provide remote support, engage with international clients, and assist in resolving technical issues. Candidates should have a diploma in IT or relevant experience...

A leading IT services company in Cape Town is searching for a Jnr Service Desk Engineer. The ideal candidate will bring IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Responsibilities include supporting IT functions and working collaboratively in a team. The role requires higher professional education, fluency in English, and 2-4 years of...

About our client: Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance. What you will be doing: - Provide first and second-line technical support with a focus on timely resolution and...

Job Title: Service Desk Engineer (Hybrid – Cape Town) We’re looking for a skilled Service Desk Engineer to join our dynamic IT team based in Cape Town. This hybrid role requires working in-office three times a week, with the flexibility to work remotely on the remaining days. Key Responsibilities: - Provide first- and second-line technical support to end users. - Troubleshoot hardware,...

A leading cloud solutions provider is seeking a 1st Line Engineer for their Cape Town office. This role involves supporting customers through incoming calls and tickets, using technologies like Microsoft 365 and remote support tools. The ideal candidate will have technical skills, a can-do attitude, and a proactive approach to problem-solving. This is a shift-based position with excellent growth...

We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, resolving service desk cases and escalating when...

Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...

A global investment advisory firm in Cape Town is seeking an IT Support Specialist to provide first and second-line technical support. The ideal candidate should have 2-4 years of experience in IT support, emphasizing teamwork, analytical skills, and collaboration. Responsibilities include managing ticket volumes, participating in IT infrastructure migration, and ensuring excellent customer...

We’re looking for an ambitious and energetic Service Desk Engineer to join our growing Managed Services Team in Cape Town. This role offers great growth potential, with opportunities to learn and advance in the support field. You’ll be engaging with international clients, so strong communication skills are essential. As the first point of contact, you’ll provide remote support and escalate...

A leading cloud solutions provider in Cape Town is looking for a 3rd Line Engineer to support advanced solutions and drive improvements in their ServiceDesk team. The role involves managing escalations, performing root-cause analysis, and interacting with clients to ensure satisfaction. Candidates should have over 5 years of remote support experience and relevant Microsoft certifications. This...

We are looking for a new 1st Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, answering service desk cases and escalating when...

The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...

Tier 1 Service Desk Engineer (Technical Support & Projects) Location: Century City, Cape Town Employment Type: Full-time About the Role Our client is looking for a technically strong Tier 1 Engineer to provide first‑contact support, assist with projects, and help maintain stable IT environments. This role involves hands‑on troubleshooting, ticket management, basic implementations, and...

A cybersecurity and IT services provider is looking for a Tier 2 Service Desk Engineer based in Cape Town. This role involves resolving incidents from Tier 1 engineers and supporting infrastructure upgrades in a collaborative environment. Ideal candidates will have 5+ years of IT support experience and relevant certifications. This position offers the opportunity to grow within a dynamic team...

About our client: Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance. What you will be doing: - Provide essential 1st, 2nd and 3rd level support for end users, applications,...

A leading IT support company in Cape Town is seeking a Tier 1 Service Desk Engineer. In this role, you will provide first-contact technical support and assist with projects to maintain stable IT environments. Candidates should have 3-4 years of IT support experience and knowledge across various technologies, including Windows and Azure. The position offers a comprehensive benefits package...

Tier 1 Service Desk Engineer (Call Operator) Location: Century City, Cape Town (On-site) Employment Type: Full-time About Our Client Our client is an international Cybersecurity & IT Support provider offering world-class exposure, strong career growth, technical development, and a supportive, high-performance culture. About the Role The Tier 1 Service Desk Engineer (Call Operator) provides...

Tier 1 Service Desk Engineer – Night Shift Location: Century City, Cape Town (On-site) Employment Type: Full-time Shift Options: - 17:00 – 01:00 - 01:00 – 08:00 (UK hours) About Our Client Our client is an international Cybersecurity & IT Support provider offering world‑class exposure, advanced technical development, and strong career growth within a highly innovative environment...