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service delivery operations manager jobs in Modderfontein, Gauteng
IT Operations and Service Delivery Manager About the job IT Operations and Service Delivery Manager IT Operations and Service Delivery Manager - 12 Month Contract - Matric (Grade 12) - Bachelor's degree in IT, Computer Science, or a related field. (Related technical qualifications, based on technical assessment outcome) - Minimum of 5 to 8 years of experience in IT operations, with at least 3...
A governmental organization in Johannesburg is seeking a Director for the Chief Directorate: ICT Infrastructure. The successful candidate will lead IT alignment to business needs, overseeing compliance with service levels and managing vendor relationships. A qualification in IT, Business Management, or related fields, coupled with 5 years of managerial experience, is essential. This role offers a...
Job Overview : We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes. Key Responsibilities : Service Management &...
Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...
A telecommunications company seeks a Service Manager responsible for day-to-day operations and ensuring customer satisfaction. The role demands a deep understanding of customer business priorities and effective communication with technical teams. Candidates should possess an ITIL Foundation Certificate and experience in IT or Telecommunications. This position plays a critical role in managing...
About The Role The Service Delivery Manager is responsible for efficiently managing teams and resources to ensure stable and reliable production services, including Gateway and Aggregation Transaction processing, Backoffice and Admin portal functionality, and delivery of Reporting and Markoff resources, as well as month-end financial services. This role includes building and managing teams,...
Job Purpose The purpose of this role is to manage the service delivery and product/s within the CX Mobility team, within the Adapt IT Telecoms division. The successful candidate will be responsible for overseeing the delivery of high-quality services to our clients, ensuring customer satisfaction, and driving operational efficiency. The Service Delivery part of the role will require that you...
A leading mining solutions provider in Gauteng is looking for a professional to drive profit and manage loss within their Parts and Service division. The role requires developing sales strategies, managing service contracts, and leading business growth. Candidates should have at least 7 years of experience in senior operational management and relevant qualifications. Strong communication skills...
A property management company in Kempton Park is looking for an experienced professional to oversee branch operations, manage staff, and ensure high standards of client service. Responsibilities include driving sales, maintaining a welcoming environment, and ensuring compliance with security and safety protocols. Ideal candidates will have at least 2-3 years of experience in a similar role,...
Role Overview - MSP Operations & Delivery Manager - Full remote - working from South Africa - MSP Industry - must have experience in this industry - Permanent role - UK based hours, Mon - Fri. Role Purpose - Reporting to the Director of Operations, the Operations Manager is responsible for leading, managing and being accountable for the various aspects of the role aligned to the business. -...
A leading recruitment agency in Johannesburg seeks a Transport Operations Manager to oversee the planning and coordination of transport operations. The role involves managing a team of drivers, optimizing delivery schedules, and ensuring compliance with financial and safety regulations. Ideal candidates should have 5-7 years of relevant experience, along with a tertiary qualification in...
An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...
Role entails: - Act as the primary point of contact for clients, managing expectations proactively and professionally - Manage and lead a small internal service delivery team, providing guidance, structure, and accountability - Ensure all ICT services are delivered in line with agreed SLAs, KPIs, and contractual commitments - Monitor service performance and drive continuous service improvement...
We are a fast-growing accounting and tax firm and in the market for an experienced professional for the role of Accounting Practice Operations Manager. The Accounting Practice Operations Manager helps drive operational improvements within the company, developing a highly efficient, world class accounting process. Duties & Responsibilities 1. Client Retention & Relationship Management- Serve as...
One of our clients who specialise in offering end to end business solutions within technology, BBBEE and compliance, is seeking an experienced service delivery / project roll-out candidate to join the Operations department. This is a very high performance driven environment, we are in need of candidates with a great track record of managing complex service issues and the ability to manage...
Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...
Job Title Service Delivery Manager Location Johannesburg Nature of role Full-time Permanent role Reports to Head of Service Delivery South Africa Role Description Reporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and commercial management. The Service...
A leading services management firm seeks a Managed Services Operations Manager to oversee service delivery and ensure high client satisfaction. The role involves monitoring client incidents, managing team training, and driving operational performance. The ideal candidate will have substantial experience, relevant certifications like ITIL, and strong leadership and communication skills. This is an...
A recruitment agency seeks an experienced IT Operations and Service Delivery Manager for a 12-month contract in Johannesburg, South Africa. The role involves overseeing service delivery, managing incidents, and collaborating with cross-functional teams to enhance service quality. Candidates should have a Bachelor's degree in IT or a related field, with 5-8 years of relevant experience, including...
A logistics management company seeks an experienced professional to manage day-to-day OEM and customer-related operational matters in Johannesburg. The role entails ensuring timely vehicle deliveries, monitoring vehicle movements, and maintaining delivery accuracy while liaising with various stakeholders. Ideal candidates should have a Bachelor of Commerce in Logistics or related fields, with at...