Service Delivery Executive jobs in Edenvale

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: The core purpose of the Head of Billing Service Delivery Division role is: To provide strategic and tactical leadership in the billing capability space as well as operational oversight and leadership of all billing-related...

About Sybrin: Sybrin is a leading IT software development company specialising in innovative solutions tailored to meet the evolving needs of businesses across various sectors. Our mission is to empower businesses with cutting-edge technology solutions that drive efficiency, enhance customer experiences, and facilitate growth. At Sybrin we pride ourselves on delivering high-quality products and...

Job Title Service Delivery Manager Location Johannesburg Nature of role Full-time Permanent role Reports to Head of Service Delivery South Africa Role Description Reporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and commercial management. The Service...

Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...

An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...

A leading South African technology agency seeks an Executive Manager: Human Resources to drive the division's strategy and ensure compliance with policies and legislation. The role requires a Master's degree in Human Resources Management and at least 10 years of related experience, with 5 years in a managerial position. Responsibilities include strategic leadership, performance management, and...

Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...

Role Purpose: In this pivotal role, you will execute the Workforce Experience vision, focusing on Job Architecture (JA), Strategic Workforce Planning (SWP), and Organisational Design (OD). Your expertise will drive service design, case management, and process improvements, technology enablement, ensuring exceptional employee experiences across these critical HR areas. Key Responsibilities: -...

Role entails: - Act as the primary point of contact for clients, managing expectations proactively and professionally - Manage and lead a small internal service delivery team, providing guidance, structure, and accountability - Ensure all ICT services are delivered in line with agreed SLAs, KPIs, and contractual commitments - Monitor service performance and drive continuous service improvement...

A leading service delivery company is seeking a National Service Delivery Manager in Midrand, South Africa. This role is responsible for the effective delivery of services across all business lines, ensuring alignment with customer expectations and service level agreements. Candidates must have a Bachelor's Degree and extensive experience in service delivery management, particularly in leadership...

About The Role The Service Delivery Manager is responsible for efficiently managing teams and resources to ensure stable and reliable production services, including Gateway and Aggregation Transaction processing, Backoffice and Admin portal functionality, and delivery of Reporting and Markoff resources, as well as month-end financial services. This role includes building and managing teams,...

Job Overview : We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes. Key Responsibilities : Service Management &...

A leading recruitment agency is seeking an experienced General Manager for IT/OT Service Delivery to oversee IT and OT operations in Johannesburg. The ideal candidate must have a B Degree/B Tech in IT or related fields and at least 10 years' experience in service delivery and data centre management. Responsibilities include ensuring compliance with ISO/IEC standards and ITIL, managing resources,...

One of our clients who specialise in offering end to end business solutions within technology, BBBEE and compliance, is seeking an experienced service delivery / project roll-out candidate to join the Operations department. This is a very high performance driven environment, we are in need of candidates with a great track record of managing complex service issues and the ability to manage...

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...

A leading fintech service provider in Johannesburg is seeking a Service Delivery Manager to manage teams and ensure stable production services. The role involves incident management, system monitoring, and driving automation practices. Candidates should have experience with monitoring tools like BMC Helix and knowledge of DevOps methodologies. This position requires strong analytical skills and a...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: The Executive Head of Delivery for Vodacom Business (VB) is a senior leadership position responsible for the end-to-end delivery of products and solutions across all Business Units representing total revenue for VB. The...

A dynamic technology services firm in Johannesburg seeks a results-driven Service Delivery Manager with 5-9 years of experience. You will oversee service delivery to ensure high performance, manage client relationships, and drive improvements in processes. The ideal candidate will have a Bachelor's degree in IT or a related field, along with strong skills in stakeholder management and ITIL...

An established industry player is seeking a dynamic Service Delivery Manager to lead client management and service delivery. This pivotal role involves strategizing to enhance client relationships, ensuring service excellence, and driving commercial outcomes. The ideal candidate will possess strong account management experience within Financial Services, demonstrating exceptional leadership and...

Key Responsibilities - Lead and coordinate delivery of contracted compliance solutions. - Ensure services (SaaS, training, advisory, support) meet SLAs and quality standards. - Manage risks, resolve issues swiftly, and maintain accurate project records. - Build trusted client relationships and lead regular service reviews. - Oversee multi-disciplinary delivery teams and foster a high-performance...