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Service Centre Operator jobs in Ballito
Job Title: Service Center Administrator Location: [Insert location] Position Summary: Key Responsibilities: 1. Schedule service appointments and allocate resources effectively to meet service center goals. 2. Ensure all customer inquiries and complaints are handled in a timely and professional manner. 3. Maintain accurate records of service center activities and transactions. 4. Monitor and...
CALL CENTRE MANAGER – STRONG LEADERS ONLY We are seeking an experienced, assertive Call Centre Manager who takes full ownership of performance, discipline, and results. This role is not suited to passive leaders. We need someone who commands respect, enforces standards, and delivers outcomes. This is a leadership role, not a coaching experiment. Key Responsibilities: - Take full control of...
As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...
A Ballito based software company is looking for a Customer Service Consultant to assist in the Customer Care Department. If you have experience in the Customer Service Industry and speak fluent English, you can use it to land this incredible opportunity. Working in a fun and dynamic Customer Service environment, this role requires a positive 'can do attitude' with a high level of customer...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
JOB SPECIFICATION Operations Manager Location: Ballito Reports to: Managing Director / General Manager Employment Type: Full-Time 1. Role Purpose The Operations Manager will oversee day-to-day operations, coordinate logistics, support sales activities, and champion customer engagement to ensure seamless end-to-end service delivery. This individual will play a key role in strengthening client...
The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...
Call Centre Agent - Customer Service Taxi Liveries Ontario Location: Ottawa, ON Salary: $18.00 hourly / 36 to 40 hours per week Full-time Morning, Day, Weekend Starts as soon as possible Benefits: Health benefits, other benefits Languages: English or French Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work must be completed at the...
Location: Office-Based – Umhlanga, Durban Type: Permanent Start Date: Immediate Salary: R10 000 – R17 000 per month (depending on shift, experience and qualifications) We are seeking dynamic and highly organised Training & Development Coordinators to join our centre-based team in Umhlanga. This role blends instructional quality control with light operational oversight, ensuring our tutors...
Role Description The Inbound Call Centre Agent (Travel Service Associate) role is a full-time, on-site position based in Umhlanga. The primary responsibility is to assist customers with travel-related inquiries, bookings, and solutions via inbound calls. Daily tasks include managing customer queries, providing detailed and accurate travel information, addressing complaints, and ensuring a...
Amalfi is one of South Africa’s leading BPO Outsourcers, offering outsourced services to local and international clients. Our branch in Umhlanga is a result of delivering best-in-class BPO services in our 2 Durban sites We are looking for highly driven, focused and detail-orientated Outbound Sales Agents for one of our award-winning clients specializing in Broadband and Mobile sales in the UK...
Be a part of our awesome leadership team at Stanger! Our business specializes in the financial services industry with a focus on providing affordable insurance products and services to the South African market. We are looking for Call Centre Agents strong in sales, customer service and who are target driven and money hungry! Training for this position is provided. Requirements:A matric...
Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...
We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person and are up to the challenge then read further. Job...
Key Performance AreaPerformance OutputsFinancial + Strategic- Wagering of telephone bets- Assisting branch & clients with initial inquiries- Work on Gold Circle Tote Machine when required- Debiting & Crediting of Tote Bets- Updating Tote Recon on a daily basis and safekeeping Tote ticketsOperational- Transferring of internal & external calls- Performed basic data entry for customer- Providing...
DCSA, a national debt review company with 10 years of experience in the financial market, is currently seeking self-motivated and experienced Sales Agents to join our team. As a Sales Agent, you will play a crucial role in assisting over-indebted consumers to become rehabilitated by offering our specialized debt review services. If you have a minimum of 3 months experience in international or...
The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by...
Join Our Team as an Online English Instructor! Are you an aspiring educator ready to make a global impact from our modern Umhlanga-based centre? We're looking for exceptional instructors who bring professionalism, empathy, and energy to every class. About The Faculty At The Faculty, we take the recruitment of our tutors very seriously. We believe that the quality of our tutors is directly...
The role: The Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. The Contact Centre Campaign Manager manages and develops Team Leaders, coordinates training sessions, analyses individual Sales Experts’ stats, and effectively resolves escalated Sales-related...
The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...