service assurance jobs in Eastern Cape

Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...

Purpose of the role A Field Service Engineer in the IT (Information Technology) industry is a professional responsible for providing on-site technical support and assistance to customers or clients. Their primary role is to ensure that computer systems, networks, hardware, software, and other IT-related equipment are functioning correctly and efficiently. Overall, the role of an IT Field Service...

The key function of this role is to provide basic metallurgical support for metallurgical engineers and TCS engineers in customer complaints, product development and plant engineers. Job Specification: - Receipt, preparation and metallurgical testing and evaluation of samples as required under the supervision of the senior engineer, metallurgical services and development. - Liaise with the...

Why Join Us Are you an experienced Maintenance professional looking for your next challenge? If you're based in or around the North East London area, this could be the opportunity you've been waiting for Arcus FM are recruiting for a skilled Maintenance Technician to join our dynamic facilities maintenance team, delivering both planned preventative and reactive maintenance across multiple...

About Hugo Hugo is a next-generation BPO built for today's work. With a global team of over 4,500 people, we specialize in high complexity, judgment led workflows where nuance matters and legacy playbooks break. Our teams deliver some of the world's most demanding digital operations, including AI and model evaluation, multimodal trust and safety, crisis and escalation workflows, and advanced...

Position Outputs- Leading a Team of Service Assurance technicians to enforce quality controls, in line caterpillar repair standards- Achieve quality turnaround targets.- Resolve internal customer queries.- Effective control of cost centre expenses and WIP- Ensure effective communication between team and management.- Ensure service work is carried out in compliance with quality standards (OEM...

A short summary of the purpose of the role: Advise staff and clients on tax-related issues. Research tax information, train staff on tax-related matters, process tax queries, and liaise with SARS and clients. Manage the workflow and ensure quality delivery of work outputs of tax staff for audits, income tax returns, provisional tax returns, IT14SDs, Tax Ombud complaints, objections, appeals, and...

Key Responsibilities: Billing & Debtors / Collections Management - Oversee and streamline billing, invoicing, and debtors processes. - Manage month-end closing for billing and receivables. - Ensure timely and accurate upload of tenant charges into MDA and third-party systems. - Reconcile tenant charges, payments, and accounts receivable ledgers to the accounting system. - Handle billing...

Role Summary The primary purpose of this role is to provide expert guidance on tax-related matters to both internal staff and clients. Responsibilities include conducting tax research, delivering staff training, addressing tax queries, and liaising with SARS and clients. The position also involves managing the workflow of the tax department to ensure timely and accurate completion of audits,...

MAIN PURPOSE OF THE JOB: The primary purpose of this role is to create, implement and support automated business processes. The successful candidate will work under the direction of the Business Process Automation (BPA) Lead to understand project requirements as dictated by business needs then work towards providing automated solutions to satisfy those needs. New technologies will be vetted...

The successful incumbent will be under the supervision of the Senior Creditors Clerk, but report directly to the Group Financial Manager. Minimum Job Requirements - Diploma in Financial Accounting preferred. - Minimum of 4 years experience in a creditors control environment with exposure to creditors control, reconciliation of creditor accounts, processing of invoices and timeous payment of...

Qualifications required: - Complete Bcom - Complete MBA is advantageous Skills and experience required: - Minimum of 10 years experience within the Automotive industry - Minimum of 5 8 years in a DP/GM/MD position - Applicants must have been a DP/ GM / DP for more than one dealership at a time encompassing the workshop and sales - Excellent leadership skills - Proven track record with...

Overview: Our client in the financial services sector is looking to employ a New Book Specialist responsible for accurate data preparation of seller data for pricing, and accurate cash flow forecasting during pricing of new books. Minimum Requirements: - Grade 12 / Matric - Bachelor's degree or equivalent practical experience - Proficiency in data manipulation tools/programming languages...

Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across South Africa. This is a multi-role hiring campaign covering several functions within the sector, including hotel and lodge operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities...

Medical Practitioner - Basic Physician Trainee Service RMO (Multiple Positions) SA Health - Northern Adelaide Local Health Network Elizabeth Vale, Adelaide SA Medical Specialists (Healthcare and Medical) Contract/Temp Northern Adelaide Local Health Network – Lyell McEwin Hospital and Modbury Hospital – Division of Medicine Salary/Total Indicative Remuneration: 89,253 - 144,291p.a. MDP2 –...

We are looking for an AI and Automation Specialist for a Global Company in Port Elizabeth. MAIN PURPOSE OF THE JOB: The primary purpose of this role is to create, implement and support automated business processes. The successful candidate will work under the direction of the Business Process Automation (BPA) Lead to understand project requirements as dictated by business needs then work...

Minimum requirements: - CA(SA) qualification and SAICA registration. - Minimum 2–4 years post-articles audit experience - Strong knowledge of IFRS for SME's, Companies Act, and audit methodology - Experience with CaseWare Working Papers - Valid driver's license and reliable transport Responsibilities include: - Manage a diverse portfolio of clients, overseeing both tax and audit aspects,...

Job Responsibilities: - Manage a diverse portfolio of clients, overseeing both tax and audit aspects, providing exceptional service and maintaining strong client relationships. - Skillfully allocate resources and plan staff assignments for optimal engagement outcomes. - Take charge of all phases of audit engagements, from meticulous planning to efficient execution and reporting. You will...

The key function of this role is to plan experimental procedures for investigations. This includes customer complaints and investigations, engineering failures, plant investigations. Job Specification: - Operation of metallurgical microscopes, image analysis software, Excel, word, access, PowerPoint software, plant software e.g. P6, Supervisory. - Designing testing programmes. - Technical...

Purpose of the Role Our client requires someone who will: - Ensure that all products comply with internal specifications and OEM quality standards. - Respond effectively to out-of-control conditions by identifying nonconforming parts, coordinating with cross-functional teams, and restoring processes to optimal control limits. - Lead and support product quality problem solving using root-cause...