Service agent jobs in Ethekwini

Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.

Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you We are looking for Customer Service Agents for Call Centre Operations to support international customers, manage queries, adhere to KPI's and provide a world-class service. PACKAGE DETAILS: Guaranteed Basic Salary Additional incentives based on performance Growth...

Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...

Job description Outworx is looking for International Customer Service Agents Responsibilities: - To provide exceptional customer service to our international clients as well as able to identify, assess and meet our client needs and provide them with information when needed. - Present all information to guests in a polite, clear and comprehensive manner. Requirements: - Matric - 6-12 Months...

A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through...

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

The purpose of the position is to support the achievement of the branch's targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures. Job Outputs: - Effectively handle all aspects of the customer's check-out and check-in rental transaction in accordance with company, quality control, claims and accident...

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...

Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...

RESPONSIBILITIES: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure that administrative duties are accurate and timely. - Solve complex problems through...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Call Centre Agent Area; Durban - Northern suburbs Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is provided Our client is seeking a well groomed and well spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have a very...

Call Centre Agent - Customer Service Taxi Liveries Ontario Location: Ottawa, ON Salary: $18.00 hourly / 36 to 40 hours per week Full-time Morning, Day, Weekend Starts as soon as possible Benefits: Health benefits, other benefits Languages: English or French Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work must be completed at the...

We are looking for money-driven Durban SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you’ll: - Call pre-qualified clients existing and new customers to sell variety of Telco and Data products & services. - Offer professional advice to clients for upgrades. -...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...