Senior Client Services Manager jobs in Umhlanga

A recruitment agency is looking for a skilled IT Manager in Umhlanga Rocks, responsible for overseeing a team and managing incidents within SLAs. The ideal candidate will have a strong technical background, experience in stakeholder management, and the ability to implement process improvements. This role requires effective communication and collaboration with clients and internal teams to enhance...

General Product Manager The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spans: - Motor Products - Medical Products - App based security services - Communication Products We are looking for a General Product Manager to provide enhancement and oversight of our existing product lines with core focus...

Client Services Manager Be the Voice of Innovation in Healthcare Job Overview Are you ready to lead a revolution in patient experience and redefine excellence in healthcare delivery? Were seeking a visionary Client Services Manager who is passionate about transforming the landscape of medicine. This is not just a managerial roleits a mission. Youll be the strategic heartbeat of our brand,...

Join our high-performing team and lead the way in driving operational excellence and sales success! We're looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You'll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service - all while leading and developing a...

A financial services firm is seeking a Financial Advisor for a full-time hybrid role in Umhlanga Rocks, KwaZulu-Natal. The advisor will provide tailored financial planning and investment advice, helping clients manage their financial portfolios and achieve retirement goals. Candidates should have experience in financial planning or sales, excellent communication skills, and relevant...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

Our client is seeking an experienced and results-driven Senior Workforce Manager at their site in Umhlanga, Durban. The Senior Workforce Manager is responsible for strategically planning and optimising staffing to meet customer demand, enhance agent productivity, and deliver exceptional service efficiently. This role leads and guides forecasting, scheduling, real-time monitoring, and...

Product Strategy & Vision - Define and own product strategy and roadmap aligned to business objectives and strategy. - Identify and prioritise opportunities that drive growth, efficiency, and customer value across interconnected products and platforms. - Balance short-term delivery with long-term strategic investments. - Translate business objectives into clear product outcomes, success metrics,...

A leading marketing agency based in Durban is seeking an experienced Client Service Lead to spearhead the client service function for the NIVEA client team. The ideal candidate will possess over 10 years of digital marketing experience, excel in leading cross-functional teams, and demonstrate a strong capacity to develop strategic communication strategies. This position involves managing...

A leading marketing agency in South Africa seeks a dynamic client service lead to head the client service function for the NIVEA client team. The role requires over 10 years of experience in digital marketing, including campaign management and consumer experience design. The successful candidate will inspire a team, act as a trusted advisor, and ensure seamless execution of integrated campaigns....

Overview Our client is seeking a dynamic and experienced client service lead to head the client service function and act as the key business partner for the NIVEA client team. This pivotal role requires a strategic leader who can collaborate with both the client and cross-functional teams to deliver connected consumer experiences across the digital ecosystem, guided by the media team’s consumer...

A financial services firm in Durban is looking for a skilled Advisory Assistant to support Advisors with client relationships and key business drivers. The role involves administration and support, with tasks including managing client queries, following up on instructions, and updating CRM systems. The ideal candidate will have strong admin skills, attention to detail, and experience in the...

NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...

A healthcare service company in Durban seeks a visionary Client Services Manager to lead client relationships and transform healthcare delivery. This role involves managing a high-performing team to drive satisfaction and performance metrics. Candidates should hold a Bachelor's degree and have 3+ years in client services with a leadership background. Exceptional communication and problem-solving...

A leading marketing agency is seeking a client service lead to direct the NIVEA client team in Durban. This role requires over 10 years of digital marketing experience and expertise in campaign management. The candidate will inspire cross-functional teams and ensure successful execution of integrated campaigns that enhance consumer experiences. Strong leadership, problem-solving, and...

We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...

JDJ Diagnostics seeking a client services / switchboard operator to join our team. The ideal candidate will be responsible for providing exceptional support to clients, ensuring smooth communication between the laboratory, healthcare providers, and assisting with various administrative tasks. This role requires a blend of excellent communication skills, organizational abilities, and knowledge of...