Duties & Responsibilities Job Overview - Setting out targets and assigning clients to team at the beginning of the day. - Training of new team members. - Daily and monthly statistics. - Providing monthly KPI feedback and providing the necessary training, guidance and motivation to all staff and underperformers where necessary. Responsibilities and duties - Set out targets for each employee...
KEY PERFORMANCE AREAS: Player Engagement and Retention Strategy Player Retention Monitoring, Evaluation and Reporting Develops and implements comprehensive player engagement and retention strategies aligned with overall business objectives Collaborates with Marketing, Acquisition, Product and Customer Support teams to ensure retention initiatives are fully integrated and effectively...
Employer Description Insurance company that provides a range of financial services. Job Description Your duties will encompass: - Accurately identify the origin and reason for policy cancellations (or cancelled policies). - Determine the most appropriate approach of responding to the customer after identifying the cause for the policy cancellation (or potential policy cancellation). - Gain an...
- Primary objective is to generate New Business for the Company (both Facultative & Treaty). - You will oversee the facultative business - Ongoing Client Servicing & Entertainment - Assist with client relationships and retention - You will be part of the management Team (Manco) and included in the monthly management meetings, where you will be required to add value to the company and management...
Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng) Job Posting Title: General Manager, Sales and Retention, Road Transport Time Type: Full Time Summary A General Manager is responsible for the overall management of the Road Transport sales and brokering vertical. This means having an in-depth understanding of, and influence, on all functions in the transport industry, including...
SUMMARY A General Manager is responsible for the overall management of the Road Transport sales and brokering vertical. This means having an in-depth understanding of, and influence, on all functions in the transport industry, including Operations, Human Resources, IT and Finance and Sales, taking complete ownership for revenue retention and growth within the Road Transport vertical for Road...
Role Purpose Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Customer Retentions Consultant Handle calls from customers considering cancellations or downgrades, aiming to retain them by understanding their concerns and providing tailored solutions. In this fast-paced,...
SUMMARY: My Client is in search of a suitably qualified and experienced individual (dynamic and data-driven) to assume the above-mentioned role within their organisation. The successful incumbent will take full ownership of customer retention strategies across multiple African markets. This high-impact leadership role blends strategy, creativity, analytics, and team leadership to drive player...
Requirements: - Graduate in relevant Human Resources Degree or Diploma - Computer literate – MS Office. - Travel – Willingness to travel to other provinces & Overseas - Minimum 5 years’ experience as an HR Manager - 5 to 7 years of experience as an HR Generalist with extensive experience in overall HR administration - Minimum of 3 years’ experience in employee recruiting, training, or employee...
A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing job opportunity for a Retention Manager to join their team in Johannesburg . You will be responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to retain...
At least 1 + years’ experience in a similar position Client retention and sales administration experience Attention to detail Strong communication and people skills Ability to work in high pressured sales environments Team player Excellent time management, planning and organisational skills Job description:Customers renewals Quotations Billing queries Product queries Address customer...
Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Short-term insurance personal lines, minimum 3...
Description naResponsible for processing of all cancellation or surrender requests of policies including but not limited to handling inbound and outbound calls. Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets. Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality...
This role will be responsible for managing all aspects of contract renewals for the medium business segment. As such the key responsibilities will include ensuring customer retention and renewal revenue targets are met and exceeded on annual customers, through solid collaboration across internal lines of business and, externally with customers and Sage Business Partners, via digital...
Overview &Purpose**:We are seeking a dedicated CRM Retentions Specialist to join our team. As a CRM Reactivation & XM Specialist, you will be primarily responsible for developing and implementing strategies to reactivate, re-engage and cross market players as well as helping drive the overall growth of the player and revenue base. This role requires a deep understanding of Customer Relationship...
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Conversion and Retention Agents to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Title: Conversion & Retention Agent Locations:Anywhere About the Role:We’re...
ABOUT MSF Doctors without Borders (MSF) Southern Africa is a global network of principled professionals who specialise in medical humanitarian work driven by our common humanity and guided by medical ethics. We work together in teams, small and large, to respond to the medical needs of people affected by conflict, disasters, epidemics and those excluded from healthcare. The MSF SA Fundraising...
Who are we?Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe...
Role Purpose:Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Call Centre Supervisor: RetentionsLead a team of team leaders to ensure comprehensive customer resolution and boost sales through service. These leaders will coach, guide, and motivate the team leaders to meet...
Our client has an opportunity available for a Retentions Consultants in Budgets. Requirements: - Matric or SAQA accredited- essential. - Regulatory exam 5 would be advantageous. - 1 year sales experience- essential. - 1 year retentions experience- advantageous. Responsibilities: - Provide a quality service to customers while identifying opportunities to secure new business or support...