Reservations jobs in Cape Town

An elite hospitality recruitment agency seeks an experienced individual to manage reservations and provide concierge services in a luxury environment. The ideal candidate will have 5-8 years of experience in a 4- or 5-star lodge or hotel, strong computer skills, and fluency in Mandarin, Arabic, or Russian is advantageous. Exceptional guest service and organizational skills are essential for...

Groups Reservations Assistant Join a long-standing UK Inbound Tour Operator delivering tailored group travel experiences across the UK & Ireland Remote (South Africa) | R15 000 - R17 000 | UK Working Hours (9:30 -18:00) About Our Client With over 35 years of experience, this independent, family-owned UK Inbound Tour Operator provides bespoke B2B travel and event solutions across the UK and...

A higher education institution in Cape Town is seeking a Groups & Events Coordinator to optimize sales and profitability through efficient reservations management. The ideal candidate will have a diploma/degree in hospitality, experience in sales and reservations, and strong communication skills. Responsibilities include maximizing revenue, maintaining client relations, and ensuring guest...

Senior FIT & Groups Reservations Agent Pepperclub Hotel, Cape Town Reports to: Reservations Manager Pepperclub Hotel is recruiting a confident, detail‑driven Senior FIT & Groups Reservations Agent to join our 5‑star team. This role suits someone who thrives on complexity, manages volume calmly, and takes full ownership of group and series bookings from enquiry to arrival. About the Role You...

A major contact center provider in Cape Town is seeking a Contact Centre Agent for an airline. The agent will assist passengers with reservations and inquiries, ensuring excellent customer service. Candidates should have customer service skills, with at least 6 months preferred experience, and a Matric or NQF Level 4 qualification. This role involves promoting airline products to enhance the...

Overview Jenman Safaris is one of the leading tour operators in Southern Africa, East Africa, and Madagascar. We specialize in providing tailor-made packages, private tours and small guided group tours. Role Description This is a full-time on-site role for a Sales & Reservations Manager at Jenman African Safaris in Cape Town, providing leadership to a small team of dedicated and experienced...

Discover an exciting opportunity with our esteemed client, leaders in Destination Management. We're seeking a dynamic Reservations Manager who excels in both sales and client relationships, while also leading and motivating our reservations team. Your mission: Ensure efficiency and profitability across the business units by streamlining operations. Our goal is to foster a service-centric work...

Job Advert Summary As a Reservationist, you serve as a frontline ambassador, responsible for the promotion, sales, and booking of the hotel’s products and services. You will ensure a seamless reservation experience from initial inquiry to confirmation, while providing exceptional customer service and supporting operational efficiency across departments Minimum Requirements - Proficiency in...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room...

A leading hotel in Cape Town is seeking a Senior FIT & Groups Reservations Agent. This role involves managing the complete reservations lifecycle for groups, from enquiries to arrival, requiring strong coordination and communication. Candidates should have a minimum of 3 years’ experience in a similar role within a 5-star hotel and be proficient with Opera PMS. The ideal candidate is...

A leading tour operator in Southern Africa is seeking a Sales & Reservations Manager for its Cape Town office. The role involves providing leadership to a dedicated team of safari consultants, managing sales systems such as Tourplan and HubSpot, and producing sales statistics for insights into trends. The ideal candidate should possess a strong knowledge of Southern Africa, East Africa, and...

A leading destination management firm in Cape Town is seeking a dynamic Reservations Manager. This role involves leading and motivating the reservations team, ensuring efficiency and profitability, and exceeding sales targets. Candidates must possess a strong sales background, leadership skills, and experience in tourism. The position offers a hybrid working schedule, allowing flexibility in work...

A prominent hotel chain seeks a skilled Reservationist in Cape Town. This role involves managing reservations through multiple platforms, providing exceptional customer service, and ensuring organized records of all guest interactions. Candidates should be proficient in the Opera PMS and possess strong communication and multitasking abilities. This position offers a dynamic work environment...

A leading UK Inbound Tour Operator seeks a Groups Reservations Assistant to manage the full reservation cycle for tailored group tours across the UK and Ireland. The role involves handling client communications, arranging travel, and ensuring smooth service delivery. The ideal candidate should have 1-2 years of experience in a group reservations role, be fluent in English, and possess a strong...

A leading hospitality company in Cape Town is seeking a Reservation Agent responsible for processing reservation requests and providing exceptional guest service. The ideal candidate will attend to guest needs, process changes, and ensure compliance with company policies. A high school diploma is required, along with strong communication skills and the ability to maintain confidentiality. The...

Key Responsibilities - Manage accommodation and spa reservations via phone, email, and OTA platforms - Maintain accurate rates, availability, and content across online booking channels - Coordinate guest itineraries, activities, and special requests - Provide concierge-style guest support, including transport arrangements and recommendations - Process bookings, confirmations, and payments with...

A leading hospitality recruitment agency in Cape Town is seeking an experienced Administrative Assistant for the Reservations team. The role involves providing administrative support, maintaining guest records, and ensuring accurate bookings. Ideal candidates should have 3 to 5 years of experience in a similar environment, possess strong computer skills, and demonstrate a professional demeanor....

A premier hospitality recruitment firm seeks an experienced professional to manage reservations and guest support in a luxury lodge setting. The successful candidate will have 5-8 years of experience in a 4 or 5-star environment and be proficient in managing bookings through various channels. Additional language skills in Mandarin, Arabic, or Russian are advantageous. This role requires strong...

Key Responsibilities - Provide administrative support to the Reservations team - Capture and update bookings accurately on the reservations system - Assist with reservation confirmations, amendments, and cancellations - Maintain accurate guest records and filing systems - Support OTA and direct booking administration - Assist with invoicing, confirmations, and basic reporting - Liaise with...

Key Responsibilities - Handle accommodation and spa reservations via phone, email, and online booking platforms. - Coordinate guest itineraries, activities, and special requests to ensure a seamless experience. - Provide concierge services, including transport bookings, recommendations, and guest assistance. - Process payments and confirmations while maintaining accurate booking and revenue...