Remote Support Engineer jobs in Durban

A premier staffing agency is seeking a Technology Support Engineer in Cape Town, South Africa. This role focuses on providing outstanding customer service and managing IT support across various hardware and software environments. Candidates should have at least five years of experience in an IT Service Center/Help Desk, strong problem-solving skills, and familiarity with Microsoft SCCM, Remedy,...

A technology support company located in Gqeberha is seeking an engineer for physical onsite assistance with network devices. The role involves providing support for troubleshooting and remediation tasks, visual verification of device statuses, and coordinating with a remote support team for effective operations. Candidates should have a basic understanding of network devices and be able to follow...

A leading health technology company is seeking a Field Services Engineer specializing in MRI to support technical needs and enhance customer satisfaction. The role involves providing maintenance and installation, resolving complex issues, and delivering on-site/support services. Candidates should have a degree in Clinical or Electrical Engineering, with considerable experience in customer-facing...

An established industry player is seeking a detail-oriented individual to join their remote team as a Service Delivery Engineer. This role involves troubleshooting and debugging critical software issues while maintaining excellent customer relationships. You will have the opportunity to mentor Junior engineers and enhance the customer service experience. The ideal candidate will be skilled in...

An established industry player is seeking a Level 2 Support Technician to join their dynamic team in Cape Town. This role involves providing both remote and onsite technical support, ensuring client issues are resolved in a timely manner. The ideal candidate will have strong experience with Microsoft 365, Azure, and troubleshooting networks. You will be expected to visit clients, thus a valid...

A technology service provider in Midrand is seeking a systems administrator to provide technical support for their national network. The ideal candidate will have a Bachelor's degree in Computer Science or IT and good knowledge of Cambium, Mikrotik, and Ubiquiti equipment. Responsibilities include managing network hardware, providing remote support, and ensuring client communication during...

A fast-growing SaaS company is looking for a Software Support Engineer to act as a vital link between development teams and customers. You will debug issues, troubleshoot incidents in real-time, and drive improvements. Ideal candidates have over 3 years of experience, especially with C# and .NET. This role offers flexibility in working arrangements and the chance to be part of a dynamic team in...

A leading IT solutions provider in Cape Town is seeking an experienced IT Support Engineer to deliver exceptional support for production IT deployments. The ideal candidate will have over 3 years of systems administration experience across UNIX/Linux and Windows, strong scripting skills in Shell and PowerShell, and excellent communication skills. Join a forward-thinking team focused on innovative...

A leading software solutions provider in Durban is seeking an L3 Software Support Engineer to join their global R&D team. This role focuses on triaging complex customer-reported issues and working closely with engineering teams to ensure high-quality software support. The ideal candidate will have strong analytical skills, excellent communication abilities, and a structured approach to...

A leading renewable energy company in South Africa is seeking an experienced Technical Support Consultant. You will act as the main technical point of contact for residential and commercial clients, providing troubleshooting, remote assistance, and system performance monitoring. The ideal candidate has a strong background in electrical or engineering, proven experience with solar PV and battery...

A global Support-as-a-Service leader is seeking a Customer Support Consultant to deliver outstanding support via calls, chats, and emails. The ideal candidate will possess excellent Dutch communication skills (C1) and a proactive attitude. You’ll have the opportunity to work fully remotely in an inclusive international environment with a fixed schedule. Rewards for referrals and a culture built...

A fast-growing technology company is seeking a motivated Compliance Officer to support their compliance operations. This remote position requires 5+ years of compliance experience in fintech, hands-on KYC onboarding experience, and strong communication skills. The role includes supporting the MLRO, conducting customer due diligence, and maintaining compliance policies. The ideal candidate is...

A leading e-commerce support company is seeking a full-time Sales and Support Virtual Assistant (VA) to provide customer support via various channels. This remote role requires at least 1 year of experience in sales or customer service. Ideal candidates will possess strong communication skills and be comfortable using tools like Shopify and Zendesk. The company offers performance raises, paid...

A leading technology firm in Durban is seeking a skilled technical professional to act as a mentor and escalation point for lower tier Engineers. The ideal candidate must have mid-level experience with IT services such as Microsoft Windows and strong communication skills. Responsibilities include resolving technical incidents, writing procedures, and assisting with operational queries. Preferred...

An innovative e-commerce solutions provider is seeking a motivated Digital Sales & Support Representative to join their remote team. You will assist customers throughout their shopping experience, actively contributing to sales goals. The ideal candidate has at least one year of experience in customer service or sales support, excellent communication skills, and a detail-oriented approach. This...

An established IT solutions provider is seeking an experienced Desktop Support Engineer (Customer Services) in Gqeberha. You will ensure the smooth running of customer environments, maintain system availability, and resolve incidents efficiently. The ideal candidate has at least 3 years of experience in customer service and desktop support with a strong focus on customer satisfaction and...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...

A leading outsourcing solutions provider is seeking a German Speaking IT Support Specialist to join their remote IT support team. In this full-time role, you will provide technical support to users in German-speaking regions, resolving issues related to hardware, software, and networking. The ideal candidate must be fluent in German and English, have 1–3 years of IT support experience, and...

A leading recruitment agency in Durban is seeking a TS Implementation Engineer. The role involves ensuring client solutions meet requirements as per SLAs, performing configurations, and providing technical support. Responsibilities include managing installations, troubleshooting systems, and working closely with clients to enhance their experience. Candidates should have experience in technical...

A dynamic e-commerce platform is seeking a detail-oriented Shopify / E-Commerce Assistant to enhance operations on their remote team. The role involves optimizing product listings, managing inventory, and fostering customer engagement on their Shopify platform. Ideal candidates should have at least a year of relevant experience, proficiency in e-commerce tools, and strong organizational skills....