About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...
Key Responsibilities: Desktop Support & Troubleshooting - Deliver advanced support for desktops, laptops, and peripheral devices, including diagnostics and repair of hardware, operating systems, and applications. - Resolve complex technical incidents and service requests promptly while maintaining high customer satisfaction. - Support users in person and remotely, providing efficient solutions...
Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...
Job Description Are you passionate about technology and helping people solve problems? We're looking for a detail oriented, customer-focused professional to provide exceptional desktop support and keep our systems running smoothly. Requirements - 1–2 years in a technical support or helpdesk role (entry-level acceptable with certifications). - CompTIA A+ (essential for hardware/software...
Are you passionate about technology and helping people solve problems? We’re looking for a detail oriented, customer-focused professional to provide exceptional desktop support and keep our systems running smoothly. Requirements - 1–2 years in a technical support or helpdesk role (entry-level acceptable with certifications). - CompTIA A+ (essential for hardware/software troubleshooting). -...
Functieomschrijving - The Senior Associate IT Service Desk Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. These individuals ensure the timely restoration of service for NTT Ltd internal clients by managing requests...
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...
Job Title First Response Technician LOCATION: Stellenbosch / Cape Town (Hybrid) About Cyberlogic Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud solutions, and...
Physical onsite assistance to enable remote troubleshooting and remediation. Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. Providing physical access support to the Remote Support Team (e.g., opening racks, locating devices/ports, power cycling per instruction). Visual verification and reporting (LED status, link status, alarms,...
JOB TITLE: First Response Technician LOCATION: Stellenbosch / Cape Town (Hybrid) ABOUT CYBERLOGIC: Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud solutions, and...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
We are seeking a detail-oriented and reliable Medical Scribe/Ophthalmic Assistant to support a busy ophthalmology practice. In this role, you will be responsible for accurately documenting patient consultations in real time while providing remote clinical and administrative support. The ideal candidate has a strong understanding of medical terminology, excellent organizational skills, and the...
Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40kR60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...
Description: - Provide technical support to users, both remotely and onsite. - Diagnose and resolve hardware, software, and network issues. - Assist with installation, configuration, and maintenance of IT equipment. - Set up and support printers, desktops, laptops, and other peripherals. - Maintain accurate records of support requests and resolutions. - Perform routine system checks and...
Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity...
We’re looking for a highly organized, proactive Executive Assistant to support leadership teams and CEO's to ensure the smooth day-to-day operation of our business functions. In this fully remote role, you'll be a trusted right-hand to executives, managing calendars, coordinating across departments, handling sensitive communications, and keeping operations running efficiently. This is an ideal...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
Key Responsibilities:Estimating & Job Costing: - Efficiently prepare competitive job estimates that meet project standards and timelines. - Maintain an up-to-date database of job costs, continually refining it for accuracy. - Collaborate on sales presentations, providing data-driven transparency to optimize project cost estimations. Vendor Coordination & Support: - Collect and maintain all...
Key Responsibilities: - Post job descriptions and manage listings across applicant tracking systems. - Maintain applicant tracking and progress in the CRM and talent pipeline. - Draft and send NDAs, offer letters, and contracts for clients and team members. - Support the internal team by escalating issues, drafting documentation, and managing workflows. - Coordinate client-side interviews and...
Key Responsibilities May Include: - Provide executive support, including calendar, inbox, meeting coordination, and follow-ups. - Maintain operational reporting, including L10 scorecards, action tracking, and shared dashboards. - Coordinate project onboarding and day-to-day operational workflows across teams. - Manage Statements of Work from intake through approval and handover. - Support...