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quality improvement advisor jobs in Bloubergstrand
Job Purpose We are seeking a Quality Assurance Auditor to ensure compliance with regulatory standards and company procedures. In this role, you will plan and conduct audits of facilities and processes, monitor corrective and preventative actions, and maintain quality systems. You will also review and update SOPs, assess suppliers, and provide training and guidance on quality matters. By...
What being part of the Sigma Family means for you:Quality Assurance Advisors As a Quality Assurance Advisor, you will perform quality checks on the customer interactions completed by our customer advisors. Through these checks, they ensure that we adhere to regulatory requirements and client expectations and provide excellent customer experience. You will report directly to the Quality Assurance...
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...
Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Overview The Design/Improvement Specialist will play a key role in analysing, redesigning, and optimising engineering and operational processes across the organisation. The position focuses on driving continuous improvement, operational excellence, and efficiency in line with industrial engineering principles. The specialist will lead diagnostics, develop improvement strategies, and evaluate...
Continuous Improvement Manager Continuous Improvement Manager Req ID#: 408091 Cape Town, South Africa, ZA Job Description: ABOUT FOUNDEVER Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology...
ABOUT FOUNDEVER Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the...
Job Title - Holiday\Travel Sales AdvisorPosition - Full Time - Permanent . This role includes working at weekends and evenings working on a rotational basis.Based - Century City, Cape Town South AfricaReporting to - Sales ManagerOn target Monthly earnings:R25k to R35k per month (Uncapped Commission)Benefits - Pension contributions + Medical BenefitAbout Imagine CruisingEstablished in the UK in...
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview This role focuses on guiding prospective learners through an end-to-end enrolment journey, ensuring they feel supported and well-informed at every stage....
Overview The Director of Quality is responsible for leading and executing the quality strategy across a key global account within the BFSI (Banking, Financial Services, and Insurance) sector. This role will span multiple geographies EG. UK, South Africa, Europe, and India, ensuring consistent quality standards, regulatory compliance, and operational excellence across all delivery centers. The...
To ensure professional, polite, friendly, and efficient service is always offered - To conduct Quality assessments on advisors- To conduct Quality audits on advisors- To conduct compliance checks to meet SLA’s- To administer calibration sessions with all relevant stakeholders- To conduct audits upon request and provide managers with the necessary feedback. Meeting the quality operational...
The role will entail monitoring certain aspects of the insurance sales process and listening to calls to ensure financial advisors adhere to script and compliance requirements. Key duties, but not limited: - Call monitoring - Process monitoring - Compilation of escalations - Coaching financial advisors/Identifying training needs - Notifying management of trends noted on calls Requirements: -...
Who are we? Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth. Our company is...
This person will be responsible for developing, implementing, and maintaining quality assurance processes and procedures to ensure our packaging and manufacturing process meet the highest standards. The role will work closely with production, suppliers, and management to drive continuous improvement, resolve quality issues and customer complaints, ensure regulatory compliance, and promote a...
Job Specification Legal Requirements Review and update the Food Safety and Quality Acts, Standards, and Regulations Assist with registrations, certification, and legal compliance Assist with External Audit Compliance and regulatory aspects Training Assist with compiling training and awareness material Food Safety & Hygiene Personal hygiene Standard Operating Procedures Assist with training and...
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Furniture Manufacturing BASIC SALARY : R15 000 - R18 000 Negotiable based on experience START DATE : A.S.A.P / Immediate REQUIREMENTS: - Matric (Grade 12) - Previous QC or furniture industry experience will be an advantage - Proficiency in Microsoft Office - Strong attention to detail -...
Key Summary: The On-the-Floor Quality Manager is responsible for overseeing product quality and ensuring process compliance directly within the production area and the quality control laboratory. This position collaborates closely with production and quality control teams to proactively prevent defects, address quality issues immediately, and foster a culture of quality through active leadership...
If you thrive in a high-accountability manufacturing environment, enjoy building disciplined systems, and want to make a visible impact across quality, compliance, and safety this role is for you. IBCO is a dynamic and fast-growing manufacturer operating in an exciting and essential industrial sector. We are looking for a hands-on Quality Assurance Manager to lead and strengthen our quality and...
Quality Assurance Specialist Location: Somerset West, Western Cape, South Africa Salary: R40K – R50K CTC p.m. (depending on experience) Description We are seeking a Quality Assurance Specialist to ensure our property management software is reliable, user-friendly, and high-performing, supporting the product team sitting on-site in Somerset West, Cape Town. In this role, you’ll collaborate...
Our client, in the Payments and Lending industry, has an opening for an IT Quality Test Analyst will work closely as part of the software delivery team and will assist with testing life cycle activities to ensure successful completion of business initiatives. Testing new and existing features and continuously improving the testing approach to produce more stable software deliverables. Purpose of...