Quality Coach jobs in Cape Town

A leading educational organization in Cape Town seeks a Head of Sports to manage and develop the sports department. The role requires a minimum of 3 years' experience and strong leadership qualities. Responsibilities include maintaining high standards, fostering teamwork, and effective communication with staff and parents. An appropriate qualification and current SACE registration are essential....

About SPARK Schools SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively. The...

🎓 Design & deliver engaging soft-skills, communication and customer-service training 🔁 Continuously refresh training content and coaching plans 🧾 Lead the Ops QA team (coach development, calibration, and quality standards) 📊 Analyse customer communication trends and implement solutions to improve clarity, tone and efficiency ✌🏻 Report directly to the COO 📍 V&A Waterfront, Cape Town (on-site) Who...

About Our Client Our client is a pioneering digital health organisation committed to expanding access to high-quality, patient-centred care across sub-Saharan Africa. By combining clinical expertise, health coaching, and cutting-edge technology, they deliver solutions that tackle chronic diseases, women's health, and mental wellness. With a mission-driven culture, strong growth trajectory, and...

If you thrive in a high-accountability manufacturing environment, enjoy building disciplined systems, and want to make a visible impact across quality, compliance, and safety this role is for you. IBCO is a dynamic and fast-growing manufacturer operating in an exciting and essential industrial sector. We are looking for a hands-on Quality Assurance Manager to lead and strengthen our quality and...

Don’t be ordinary, be EXTRAORDINARY! Do you want to work for the coolest and fastest-growing international fitness brand in SA and earn while you play? We are looking for a superhero to be appointed as an Arena Coach at our exclusive gym situated in Claremont, Cape Town. All applicants require a recognized fitness qualification. Experience and qualifications in functional fitness, strength and...

Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and...

Overview The Director of Quality is responsible for leading and executing the quality strategy across a key global account within the BFSI (Banking, Financial Services, and Insurance) sector. This role will span multiple geographies EG. UK, South Africa, Europe, and India, ensuring consistent quality standards, regulatory compliance, and operational excellence across all delivery centers. The...

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary...

About the Role As a Quality Engineering Lead you will champion software quality across three key products (Closd, Jarvis, CaseLawAnalytics), working closely with international teams located in France and South Africa. You will lead all quality efforts, from test strategy and tooling to hands-on coaching and process improvement. You will play a pivotal role in shaping a quality-first mindset,...

Lewis Stores (Pty) Ltd, a Financial Services Provider (FSP 2815), is seeking to employ an experienced and competent Insurance Call Centre Quality Assurer This is an exciting opportunity for an individual who has the knowledge, skills, and experience. The role reports to the Financial Services Manager. The individual will: - Conduct audits on recorded and live calls, - Oversee/supervise/monitor...

Our client based in Cape Town is seeking a BPO Quality Assurance to join their fast growing team within the UK Campaign. The BPO Quality Assurance is responsible for monitoring calls/ transactions, reporting, and feedback to the agent. Job Purpose:Assisting in the smooth operation of QA in order to meet business, internal, and certification requirements; this may include gathering client...

The role will entail monitoring certain aspects of the insurance sales process and listening to calls to ensure financial advisors adhere to script and compliance requirements. Key duties, but not limited: - Call monitoring - Process monitoring - Compilation of escalations - Coaching financial advisors/Identifying training needs - Notifying management of trends noted on calls Requirements: -...

Looking for a fresh start?! Looking for Night Quality Supervisor in Cape Town to be responsible for the co-coordinating and leading of quality patient care during the night in support of hospital and nursing objectives of quality, growth and people. Requirements: - Degree or Diploma in Nursing - Registered with SANC - Management experience will be an advantage. - Proven leadership abilities -...

WHAT WE DO We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love. Speaking of love, we're looking for Lulas who...

What being part of the Sigma Family means for you:Quality Assurance Advisors As a Quality Assurance Advisor, you will perform quality checks on the customer interactions completed by our customer advisors. Through these checks, they ensure that we adhere to regulatory requirements and client expectations and provide excellent customer experience. You will report directly to the Quality Assurance...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Job Advert Reimagine your careerDo you read the content labels before purchasing products? Do you follow the washing instructions for each of your clothing items?You could be the person we need to join Concentrix + Webhelp in our Claremont office as a Quality Manager.With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary...