A leading technology firm in Randburg is seeking a Quality Assurance Coach in the Call Centre, responsible for monitoring performance, delivering coaching interventions, and ensuring adherence to quality standards. The ideal candidate will have a minimum of 2 years of customer service experience and 1 year as a Quality Assurance Coach, exhibiting strong leadership and analytical skills. The role...
Stay safe online. Now more than ever, it's important to be cybersafe. See Santam's tips to keep you safe online. Learn more. A position is available in Santam Motor Support: Quality Assurance (JHB, Hill On Empire) for a Quality Assurance Consultant. WHAT WILL YOU DO The Quality Assurance Consultant monitors and analyses interactions between agents and customers to provide feedback to employees...
Overview Join to apply for the Senior Quality Assurance Engineer role at DigiOutsource. Who We Are We’re part of Super Group, the NYSE‑listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market‑leading online gaming solutions. Our multidisciplinary teams are passionate...
Talent Pool Quality Assurer MMH251121-5 Location: Centurion, Gauteng, South Africa To perform quality control and quality assurance on business system data, ensuring standards are met and the quality assurance process is effectively maintained and monitored. Qualifications - Grade 12 or equivalent qualification (Essential) - Relevant degree or tertiary qualification (Desirable) - Relevant...
Overview MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative software solutions. Location:...
Get AI-powered advice on this job and more exclusive features. Direct message the job poster from IGT Solutions Team Lead - Talent Acquisition Group at IGT Solutions As our new Assistant Manager - Quality, you will lead the creation, implementation and maintenance of a Total Quality Management system and culture. You will manage our company’s quality systems aiming for achieving no deviations...
Quality & Regulatory Assurance Lead: Africa Join to apply for the Quality & Regulatory Assurance Lead: Africa role at DHL Supply Chain Quality & Regulatory Assurance Lead: Africa Join to apply for the Quality & Regulatory Assurance Lead: Africa role at DHL Supply Chain Be Part Of The World’s Largest Logistics Company Deutsche Post DHL Group is the world’s leading logistics and mail...
A leading blood service organization is seeking a qualified Blood Bank Technician to perform essential testing functions and ensure compliance with standards. Responsibilities include routine manual and automated testing, checking inventory levels, and documenting customer interactions. Candidates must be HPCSA registered and possess strong skills in quality assurance and customer service. The...
Quality Assurance & Service Delivery Integrity Analyst Job Type: Permanent employee, Full-time · South Africa - REMOTE Salary: 400,000 - 580,000 R per year Salary: £30,000 - £40,000 (depending on experience) Job Description At SmartPA, we transform support into innovative, technology‑driven services. We serve global leaders in tech, automotive, and retail, driving operational excellence...
A leading automotive service provider in Gauteng is seeking a qualified technician to coordinate and supervise daily workshop tasks. The role includes ensuring quality workmanship, managing workshop staff, and overseeing customer communications. Candidates must have a Grade 12 and be qualified technicians with supervisory skills. The position offers opportunities for professional development and...
QUALITY ASSURANCE SUPERVISOR with FMCG/Manufacturing Experience - ESSENTIAL Skills & Qualifications: * Diploma/Degree in Food Science, Biotechnology, Chemistry or related disciple * 3-5 Years' OA/QC/FMS experience * Strong FSSC 2200, HACCP, GMP, ISO 9001 & Quality Risk Management Duties and Responsibilities: - Develop and Implement Quality Assurance Policies & Procedures - Conduct regular...
If you thrive in a high-accountability manufacturing environment, enjoy building disciplined systems, and want to make a visible impact across quality, compliance, and safety this role is for you. IBCO is a dynamic and fast-growing manufacturer operating in an exciting and essential industrial sector. We are looking for a hands-on Quality Assurance Manager to lead and strengthen our quality and...
A well-established company in the Metal and Steel industry in Pretoria is seeking a Quality Assurance Manager. The successful candidate will lead and enhance the quality management processes across the company, ensuring that products meet industry standards and customer expectations. This role requires a detail-oriented leader with over 5 years of Quality Assurance experience and a strong...
A recruitment agency is seeking a highly skilled Quality Assurance Manager for their client in Newcastle, KwaZulu-Natal. The successful candidate will develop and implement quality assurance processes, conduct audits, and manage a team of QA professionals. Candidates should have a Bachelor’s degree in a relevant field and proven experience in quality assurance. This role offers a highly...
Tracker requires the services of a Quality Assurance Assessor/Coach in the Sales Contact Centre. This is a permanent position based at their Head Office in Johannesburg. The successful candidate will be responsible for evaluating adherence to company policies/procedures and statutory requirements in line with Trackers customer service; sales and Compliance strategy. Key Responsibilities: -...
Stay safe online.Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. A position is available at Santam Operations for a Quality Assurance Consultant in Shared Services to be based in Cape Town / Centurion. Job Purpose - The Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback...
Stay safe online.Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. A position is available at Santam Broker Solutions: Operations – Shared Services for a Quality Assurance Consultant to be based in Cape Town / Johannesburg. Job Purpose - The Quality Assurance Consultant monitors and analyses the interactions of agents and customers...
Tracker requires the Services of Quality Assurance Coaches in the Call Centre, CX Improvement Department, based in Johannesburg. The candidates will be responsible for ensuring that employees within the organization adhere to quality standards and procedures, monitoring and evaluating the performance of individuals or teams to identify areas for improvement and ensure consistency in delivering...
Stay safe online.Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. A position is available at Santam Broker Solutions: Operations – Shared Services for a Quality Assurance Consultant to be based in Cape Town / Johannesburg. Job Purpose - The Quality Assurance Consultant monitors and analyses the interactions of agents and customers...
Stay safe online.Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. A position is available at Santam Broker Solutions: Operations – Shared Services for a Quality Assurance Consultant to be based in Cape Town / Johannesburg. Job Purpose - The Quality Assurance Consultant monitors and analyses the interactions of agents and customers...