QA Team Leader jobs in Ethekwini

Overview About Discovery ConnectPeople increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client...

Description The successful candidate will join Investec's Tax & Fiduciary Advisory team, a specialist, high-performance private client team within Investec Private Bank and Investec Wealth & Investment International. The team provide high-net-worth and ultra-high-net-worth individuals, families, and business owners with bespoke, intergenerational tax and estate planning solutions — both...

Job Title: Team Leader - Fraud Analysts To supervise and provide motivational direction to a team of Fraud Analysts to ensure delivery of an efficient and effective service to the business and Counter Fraud teams while ensuring delivery of business performance objectives, KPIs, and SLAs in accordance with company procedures and policies. Job Responsibilities: - Ensure delivery of targets. -...

At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...

Do you enjoy working in an environment that is driven by targets and has a strong focus on customer experience? Mrp money is looking for a self -motivated, passionate Collections Team Leader to join their fast-paced team. The Team Leader will be responsible for leading a team of associates to minimise bad debt write off. The key focus of this role will include motivating associates to achieve...

Bloom’s Insurance Sales Team Leader need to be a highly skilled individual, tasked with motivating a team of up to 12 sales consultants who will be tasked with closing leads that come through to bloom’s brokerage via its various marketing channels. Track, manage, and improve agreed KPIs to ensure team performance is aligned with business targets. 1. Ensuring high-level sales performance, and...

An experienced Team Leader is required to manage and guide a team of debt removal agents to reach required sales targets. Do you have proven coaching skills and an awesome sales background? If so, this could be the position for you. What you’ll do- Leading and managing a team of Debt removal sales agents- Performance Management, coaching and developing team.- Drive staff to achieve required...

CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of...

About the job Customer Services Team Leader Key purpose: To manage supervise planners, internal sales coordinators and cash sales personnel. Duties and experience: - Issue weekly production schedules for production requirements. - Plans are up to date and always showing an accurate reflection of what is running. - Plan reflects all job delays. - Planning information prepared for review...

A global technology and services leader in Durban is seeking a Team Leader to provide supervision to customer engagement Advisors. This on-site role involves mentoring team members, conducting performance coaching, and ensuring compliance with company policies. The ideal candidate should be proficient in Dutch and English and possess strong communication skills. The company offers competitive...

Overview Maintenance Team Leader Staff Solutions • Durban, KwaZulu-Natal Responsibilities - Develop maintenance procedures and ensure implementation - Carry out inspections of the facilities to identify and resolve issues - Check electrical and mechanical systems of machinery across the site to ensure functionality - Plan and oversee all repair and installation activities - Allocate workload...

Senior Retail Operations Support Team Leader Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to...

Purpose: As a Sales Team Leader in a dynamic, multi-campaign call centre environment, you’ll drive team performance, ensure campaign excellence, and translate strategy into results. Reporting to the Team Manager, you’ll lead execution, coach your team, and deliver insights that shape future sales success. Key Responsibilities: - Lead and manage 3+ concurrent credit sales campaigns. - Ensure...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

» Job Details# Team LeaderLocationDurban, South AfricaLanguageEnglish## DescriptionTeam Leader – On-site, DurbanWe're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the...

" About the job Contact Centre Team Leader Purpose: To develop, motivate and lead a team of advisors to provide a superior level of service individually and collectively across various campaigns. You will be responsible for the delivery of KPIs through robust coaching and day to day management ensuring a high level of standards within your team. Duties and responsibilities: - - Lead,...

A leading retail company in Durban is seeking a dedicated Collections Team Leader to lead a team of agents towards achieving performance targets. This role includes coaching, performance management, and ensuring regulatory compliance while delivering exceptional customer experiences. The ideal candidate will have 3-4 years of debt collections experience in a call centre and leadership skills to...

A leading Business Process Outsourcing provider is seeking a Team Leader in Durban to lead and motivate a team of advisors. The candidate should have at least 12 months of team leader experience and be able to manage KPI targets effectively. Responsibilities include coaching team members, conducting performance reviews, and creating a positive environment. Candidates must possess a Matric...

A leading recruitment agency in Durban is seeking a team leader to manage and enhance team performance. The successful candidate will be responsible for driving service delivery, resolving conflicts, and ensuring compliance with organizational policies. Essential skills include effective communication with stakeholders, team motivation, and strategic development. Candidates must exhibit...

Team Leader (collections call centre) Mr Price Money Job Description and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. Responsibilities - Lead and...