Process Analyst jobs in Ethekwini

A company specializing in personnel services is looking for an IT Business Analyst in Durban to bridge the gap between business requirements and IT system specifications. The role involves managing existing applications, conducting business process analyses, and ensuring compliance with IT policies. Ideal candidates should have experience in project management and a solid understanding of...

A leading recruitment firm is seeking a Business Analyst to analyze and document business requirements, manage customer relationships, and facilitate project management efforts. The candidate should have a minimum of 5 years of experience in business analysis, strong project management skills, and proficiency in SQL and Microsoft Excel. Responsibilities include collaboration with developers and...

Overview We are seeking a commercially and operationally astute Finance and Process Improvement Analyst with strong SQL, BI, and data analytics capabilities to join our Financial Operations and Business Intelligence division. This role combines business process re-engineering, gap analysis, and solution management with financial and commercial insight, enabling data-driven decision-making...

A leading recruitment firm in Durban is looking for an RPA Systems Analyst to implement Robotic Process Automation solutions. The role involves analyzing business processes, designing efficient workflows, and collaborating with stakeholders to gather requirements. The ideal candidate should possess a BSc in Software Engineering and have over 7 years of IT experience, including 3 years in software...

A leading call center in Durban is seeking a Quality Assurance Analyst to evaluate call and email responses, ensuring high-quality customer service. Responsibilities include monitoring performance, analyzing data, and providing feedback to enhance training materials. The ideal candidate will have 2-3 years of experience, excellent communication skills, and a dedication to customer care. This...

Introduction Are you a curious problem solver who loves turning data into actionable insights and shaping practical business solutions? Do you enjoy collaborating with people just as much as analysing numbers? If yes, we want to meet you. We’re looking for a cross‑skilled Business & Data Analyst to join our growing team. This is not a Data Scientist role; it’s an on‑site position suited to...

A reputable company in Durban is seeking a Customer Service Analyst to improve customer service processes. Candidates should have a degree in Logistics/Supply Chain Management, 3 to 5 years of experience in a similar role, and essential experience in the FMCG industry, including SAP. This is a fantastic opportunity to contribute to a reputable organization while growing your career in customer...

A leading Manufacturing/Production company is seeking a Human Resources Analyst for a 12-month contract in Durban, KwaZulu-Natal. The role involves providing HR administrative systems support and enhancing HR processes through accurate data analytics. Candidates should hold a Grade 12 Senior Certificate and a 3-4 year HR-related Diploma or Degree, along with at least 5 years of experience in HR...

A recruitment agency seeks a Senior Business Process Analyst in Durban. The role requires over 15 years of experience in designing and implementing business processes, with expertise in Lean Six Sigma and ITIL certifications. Responsibilities include defining process design criteria, facilitating sessions with process owners, and mapping/documenting processes to ensure alignment with best...

Our client a leading Manufacturing/Production company based in Umhlanga is looking to fill a 12-month fixed term contract position of Human Resources Analyst. Purpose of the Role: Reporting to the Remuneration and Benefits Manager this role is responsible for providing HR administrative systems and analytics support to enhance data accuracy, HR processes and overall service delivery. Key...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

A dynamic analytical firm in Umhlanga Rocks is seeking a Finance and Process Improvement Analyst skilled in SQL and data analytics. This role involves financial forecasting, gap analysis, and enhancing operational processes. An ideal candidate has a Bachelor's degree in Finance or a related field, with at least 2 years of experience in financial analytics. The company offers comprehensive health...

An established recruitment agency is looking for a Senior Quantitative Analyst in Durban, South Africa. The ideal candidate will possess an Honours degree in a Quantitative field and at least 5 years of relevant experience. Responsibilities include building reports to monitor business performance, liaising with stakeholders throughout the model-building process, and increasing efficiencies via...

About the job Senior Quantitative Analyst Senior Quantitative Analyst Minimum Requirements - Matric / Grade 12 / National Senior Certificate - Honours / 4-year degree in a Quantitative field (Commerce, Maths, Stats, Actuarial Science, Engineering) - Minimum 5 years relevant experience as a Quantitative analyst Responsibilities - Build and formally present reports by monitoring business...

A strategic consulting firm in Durban is seeking an experienced Business Analyst to analyze business requirements and collaborate with various departments. The ideal candidate will have 7 years of relevant experience, proficiency in Excel and Access, and a strong understanding of business operations and logistics. Duties include performing user acceptance testing, conducting data analysis, and...

We need for a highly motivated Senior Business Process Analyst with extensive experience in the planning, designing and implementation of business processes within Aspen Group Digital Technology (GDT). The resource will be critical for assisting Capability Leaders in addressing the business process / practices focus area of the framework used to guide the development and operationalization of the...

Purpose of the Role: The RPA Systems Analyst plays a crucial role in implementing Robotic Process Automation (RPA) solutions within organizations. Responsible for analyzing business processes, identifying automation opportunities, and designing efficient workflows to streamline operations and drive digital transformation. Main Responsibilities: - Requirement Gathering: Collaborate with...

About the job End-user Computing Analyst Employment Type: Full-time Job Description:We are seeking an experienced End-user Computing Analyst to join our Information Technology team. As an End-user Computing Analyst, you will be responsible for providing a managed service to clients, ensuring the operational continuity of their IT infrastructure and systems. Your primary objective will be to...

About the job Senior Business Analyst - SAP HCM Purpose of the Role: - Identify, design, and specify application solutions meeting business requirements and achieving benefits. - Facilitate the implementation of identified solutions using recognized project management methodologies. - Support and maintain existing application solutions to ensure optimal utilization. - Manage SAP Human Capital...

As a Business Analyst, you'll be responsible for analyzing business requirements to identify the required functionality and work with other departments in order to develop software or systems. You will also be tasked with performing user acceptance testing of new features before they're released. As part of your role, you'll have a variety of different tasks including conducting surveys on...