A leading customer experience provider is looking for a Head of Operations to manage contact centre operations in Umhlanga, Durban. The candidate will lead teams, ensure exceptional customer service, and drive performance improvements across multiple industry verticals. Responsibilities include overseeing daily operations, mentoring teams, and implementing strategies for continuous improvement....
Job Title: Continuous Improvement Specialist The role is to drive continuous improvement within the operations to enhance efficiencies, quality, and cost reduction. It is a key part of achieving operational excellence, aiming to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver against project deadlines. Job...
Join our high-performing team and lead the way in driving operational excellence and sales success! We're looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You'll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service - all while leading and developing a...
A prestigious hotel seeks a Hotel Manager to oversee all operations and lead the management team. The ideal candidate will have at least 5 years of Hotel Manager experience in 5-star environments, with a proven ability to enhance guest service and manage staff effectively. Key responsibilities include financial oversight, team development, and maintaining high service standards. Flexibility in...
Overview People Operations Specialist – Function: Human Resources Reports to: People Operations Lead Scope: Local and Global PEX Location: Durban, South Africa Terms & Conditions: Full time About Unilever With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the...
To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...
A reputable hotel group in KwaZulu-Natal is looking for enthusiastic Hospitality Graduates to join their team. The position involves providing exceptional customer service and learning various aspects of hotel operations including front desk procedures and guest services. Successful candidates will gain valuable experience and mentorship opportunities, along with a competitive salary and benefits...
A leading operations management firm is seeking a Head of Country Operations for the UK. This role involves driving operational excellence, leading a high-performing team, and collaborating with leadership to optimize market strategies. Ideal candidates have a Bachelor's degree and proven experience in sales/customer service operations, along with excellent analytical and leadership skills. This...
A recruitment agency is seeking a Reception Administrator/Accounts Assistant in Umhlanga Rocks. This role involves managing the switchboard, providing office administrative services, safeguarding smooth operations, and maintaining the filing system. Ideal candidates should have 5+ years of administrative experience and skills in MS Office and QuickBooks. Strong teamwork and communication skills...
Key Responsibilities - Manage incoming orders via email and telephone - Process, prepare, and coordinate orders for same-day courier collection - Liaise with customers, handling enquiries professionally and efficiently - Raise and manage supplier invoices - Coordinate courier pickups and ensure on-time deliveries - Monitor and maintain accurate warehouse stock levels - Implement and manage...
A dynamic health and wellness company in Umhlanga Rocks is seeking an Operations Coordinator with a strong background in operations and excellent administrative skills. The ideal candidate will manage incoming orders, coordinate deliveries, and support warehouse operations while ensuring high levels of customer satisfaction. This hands-on role requires someone detail-oriented and proactive,...
Job Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Manager will be responsible for managing the end-to-end change gateway process for the timely delivery of change projects and mobilising resource into the...
A leading service provider in Umhlanga Rocks is seeking a Senior Operations Manager to optimize BPO and sales delivery teams. You'll focus on revenue growth, improve efficiency, and develop a high-performance team. The ideal candidate has at least 5 years in sales operations, with strong analytical and stakeholder engagement skills. Benefits include comprehensive health insurance and access to...
A leading financial institution in KwaZulu-Natal is seeking an Operations Leader to oversee project management initiatives. The successful candidate will manage project planning, execution, and stakeholder relations, ensuring deliverables meet established success criteria. This role entails risk reporting and the management of work streams, making it essential for the candidate to have strong...
Overview Cornubia. An innovative and fast-growing business within the health and wellness industry is seeking a driven, hands-on Operations Coordinator to join their energetic team. This role is ideal for someone with solid previous operations experience who thrives in a busy, fast-paced environment and enjoys being actively involved in the day-to-day running of a business. We’re looking for a...
Join to apply for the Head of Country - UK role at The Unlimited We’re on the hunt for a Head of Country Operations (UK). Are you passionate about driving operational excellence, building high‑performing teams, and leading strategic growth across the United Kingdom? Do you thrive in a dynamic, innovative environment where collaboration and results matter? If so, we’re eager to learn more about...
The role We are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will own the leading and managing of operational teams to support our clients across multiple industry verticals, ensuring efficiency, productivity, and exceptional CX delivery through achievement of key performance targets and...
Job Description The role is to drive continuous improvement within the operations to drive better efficiencies, quality and or cost reduction. It is a key part of achieving operational excellence, an approach that aims to make an organization's processes more efficient. The individual will work collaboratively with all key stakeholders to deliver against project deadlines. Job...
A leading financial institution requires an Operations Leader to join their team. - Overall responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project for new business. - Management of work streams / teams responsible for deliverables - Ensuring teams deliverables are completed on time and meets the success criteria. Cost / benefit...
Description Job Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Manager will be responsible for managing the end-to-end change gateway process for the timely delivery of change projects and mobilising resource...